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DHL Service Point
DHLitNow
DHL by Phone
Tracking number not 10 digits? Track your shipment on the DHL eCommerce UK (formerly DHL Parcel UK) website!
Track UK shipment (14 digits e.g. 41505910017980)
Track driver calling card (7 digits e.g. 3710615)
Track UK return shipment (24 digits, always starts with 'JJD')
An Island country that lies in the Caribbean Ocean, to the right of the Dominican Republic, sits Puerto Rico, also known as the Commonwealth of Puerto Rico. Puerto Rico is the Eastern most island within the Greater Antillies chain, and one of the smallest islands in the chain. Known for its mountains and hilly landscape, Puerto Rico’s largest mountain range, Cordillera Central, exceeds over 3,000 feet, with the highest point being 4,390 feet. The climate in Puerto Rico is tropical and doesn’t vary much between seasons, only varying depending on location. Puerto Rico’s Capital San Juan receives some of the lowest rainfall within the country, with between May and December having the most rainfall. The heavy rain isn’t an issue for the country, with tourism being a large portion of the economy within Puerto Rico, due to picturesque beaches and all year round warm weather.
If you need to send a parcel to Puerto Rico, you can rely on DHL’s secure and fast delivery network to make sure it arrives safely and quickly. As one of the world’s leading courier services delivering to locations in more than 220 countries and territories worldwide, you can trust DHL to deliver your package to Puerto Rico on time.
Sending a parcel to Puerto Rico with DHL Express takes as little as one working day. We provide a door-to-door delivery service and ensure that parcels are signed for. You can also track your parcel’s journey for free online or via WhatsApp chat (WhatsApp calls are not supported), and you can do all this without having to open a DHL account.
Choose from three sending options for parcel delivery to Puerto Rico. If you would like to book a parcel collection, this can be done through our DHL Express online (DHLitNow) service, or by speaking to Customer Service. Alternatively, if you prefer to drop off your parcel, you can use a DHL Service Point location near you. Simply complete your parcel details online to save time while in store. When in-store, pack your items into the selected free packaging provided by DHL Express, then pay and send your parcel.
* Public holidays in Puerto Rico may affect our estimated transit times.
Large and Heavy
Need to ship large or heavy parcels within the UK or internationally? DHL Express simplifies big and heavy parcel shipping, ensuring smooth Customs clearance and accurate compliance with international regulations. We ensure your large and heavy parcels arrive safely, securely and timely.
Express vs Economy
DHL Express offers both Express and Economy international shipping service options. Choose Express for time-critical deliveries or Economy for reliable, less urgent shipping with our Economy Select service (for account holders only).
Open a business shipping account
Need a reliable local or international shipping partner? If you're a UK-based business, open a DHL Express account to unlock exclusive benefits, support, and expertise to grow your business. Choose the shipping speed you need and we'll deliver. Choose Express for time-critical deliveries by air, or Standard for reliable, less urgent shipping with our Economy Select service.
We will be happy to answer any questions or concerns you may have. Please call us on
Our opening hours are 08:00-19:00 Monday to Friday.
** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.
