PARCEL DELIVERY WITH DHL BY PHONE

With DHL, international and UK parcel delivery couldn’t be easier. Simply call our friendly team to book your collection over the phone, pack your parcel and a DHL courier will collect from your home or business premises.

You don’t even have to set up an account for parcel delivery with DHL by phone. Just check the delivery prices online, make your booking by phone and wait for your collection. It’s that easy! You can even plan ahead and arrange a collection up to seven days in advance.

Our standard weight limit is 70kg per parcel with a maximum parcel size of 120 x 80 x 80 cm, but Customer Service can quote for heavier and larger items.

And if you're looking for service options such as insurance, pre 9:00 or pre 12:00 delivery, Saturday collection or delivery, simply ask Customer Service for a quote when you call. A wider range of services is available for bookings made by phone.
 

How to send a parcel with DHL by Phone
HOW TO SEND A PARCEL WITH DHL BY PHONE
1
Call Customer Service
Call 0844 248 0828*

 

Our opening hours are 07:30–20:00 Monday to Friday and 08:00–14:00 on Saturday.

 

 

2
Arrange a collection
Make a booking and pay over the phone.
3
DHL courier collects
Just wait for the DHL courier to collect your parcel at the agreed time.
*Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.
 
DHL BY PHONE AT A GLANCE
 
No account required

No account required

Pay by debit card, credit card or PayPal

Pay by debit card, credit card or PayPal

Collection from your home or office

Collection from your home or office

Pre 9:00, pre 12:00 and insurance services available

Pre 9:00, pre 12:00 and insurance services available

 
Saturday collection and delivery options available - call for a quote

Saturday collection and delivery options available - call for a quote

Door-to-door delivery

Door-to-door delivery

Signature on delivery (where available)

Signature on delivery (where available)

Free tracking by text, phone or online

Free tracking by text, phone or online

 
DHL SHIPMENT INSURANCE
In addition to the standard DHL Express liability, we can provide you with financial protection against the risk of physical loss or damage to your parcels from external causes during transportation by DHL.

 

The charge for insurance is 1.5% of the stated shipment value, subject to a minimum of £12.00.

 

View shipment insurance FAQs
DO YOU SEND REGULARLY?
If you are growing your business internationally, DHL can guide you through every step of your export journey. We're here to help.

 

Talk to us about opening an account
 
Get a quote using DHL Service Point Get a quote using DHLitNow Get a quote using DHL by Phone
GET A QUOTE
You can drop your parcel off at your nearest DHL Service Point,
book a collection online or over the phone. Which one is right for you?
 
 
DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on:

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

* Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.

 
 
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