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DHL Service Point
DHLitNow
DHL by Phone
Tracking number not 10 digits? Track your shipment on the DHL eCommerce UK (formerly DHL Parcel UK) website!
Track UK shipment (14 digits e.g. 41505910017980)
Track driver calling card (7 digits e.g. 3710615)
Track UK return shipment (24 digits, always starts with 'JJD')
Although situated in the Pacific Ocean, sending a parcel to New Zealand or even Australia is no problem for DHL. It is now as easy to send a parcel to New Zealand as it is to send a package to somewhere in the UK.
Sending a parcel to New Zealand can be done through a DHL Service Point which can be found using the store locator. Once you’ve found your nearest store, pop-in and choose a FREE box to package your items in. Finally, complete your label, pay and send your parcel in-store.
Alternatively, you can arrange a collection from a location of your choice such as your home or business address. Complete your parcels details online, pay and once your courier has collected it you can track your parcel using our track a parcel tool. Arranging a collection can be done through DHLitNow or DHL by Phone.
Parcel shipping prices to New Zealand vary depending on the service you choose. These prices can be found using our online quote tool. Our cheapest option is via a DHL Service Point, however if you are looking for ease, booking a courier collection through DHLitNow or DHL by Phone costs slightly more.
Without taking into consider customs delays, you can hope to see your parcel delivered within 3 working days through our express delivery service.
DHL has a list of prohibited items that cannot be sent for carriage, please see what you can and can’t send. Although very similar, New Zealand has a few extra items which can be found using their customs website.
Large and Heavy
Need to ship large or heavy parcels within the UK or internationally? DHL Express simplifies big and heavy parcel shipping, ensuring smooth Customs clearance and accurate compliance with international regulations. We ensure your large and heavy parcels arrive safely, securely and timely.
Express vs Economy
DHL Express offers both Express and Economy international shipping service options. Choose Express for time-critical deliveries or Economy for reliable, less urgent shipping with our Economy Select service (for account holders only).
Open a business shipping account
Need a reliable local or international shipping partner? If you're a UK-based business, open a DHL Express account to unlock exclusive benefits, support, and expertise to grow your business. Choose the shipping speed you need and we'll deliver. Choose Express for time-critical deliveries by air, or Standard for reliable, less urgent shipping with our Economy Select service.
We will be happy to answer any questions or concerns you may have. Please call us on
Our opening hours are 08:00-19:00 Monday to Friday.
** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.
