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WHAT SERVICES DOES DHL OFFER TO CUSTOMERS WITHOUT AN ACCOUNT?

All of our services offer express delivery, using the same fast and reliable door-to-door DHL network. If you would like to drop off your parcel, you can take it to a DHL Service Point. If you would prefer to book a collection, this can be arranged online using DHLitNow or calling Customer Service. 

Here is an overview of the different services:

DHL Service Point

  • You drop your parcel off at one of 1,300 locations nationwide at a time convenient to you. Many DHL Service Points have extended opening times, including weekends
  • Free DHL packaging is provided and the price is determined by the DHL envelope or box size you choose
  • Ideal for parcels that fit into a single box
  • Parcels dropped off before the courier makes their daily collection are dispatched the same day

DHLitNow

  • An online booking service where the courier collects your parcel from home or work during business hours, Monday to Friday 
  • Suitable for parcels weighing up to 70kg and with dimensions up to 120 x 80 x 80cm
  • You need a printer to print parcel labels 
  • Service options such as shipment insurance and pre 9:00 or pre 12:00 parcel delivery are also available.
  • The most economical courier collection option

DHL by Phone

  • Bookings are made with our Customer Service team and the courier collects during business hours, Monday to Friday
  • Service options, such as insurance, pre 9:00 or pre 12:00 parcel delivery, Saturday collection and Saturday delivery are also available for an extra charge

       

Other support articles

General DHL Express questions

General FAQs

Service Point FAQ Questions

DHL Service Point FAQs

DHLitNow FAQ Questions

DHLitNow FAQs

DHL by Phone FAQ Questions

DHL by Phone FAQs

   

Related Questions

How do I send a parcel with DHL Service Point?
How do I send a parcel with DHLitNow?
What payment options does DHL offer?
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