WHAT SERVICES DOES DHL OFFER TO CUSTOMERS WITHOUT AN ACCOUNT?
All of our services offer express delivery, using the same fast and reliable door-to-door DHL network. If you would like to drop off your parcel, you can take it to a DHL Service Point. If you would prefer to book a collection, this can be arranged online using DHLitNow or calling Customer Service.
Here is an overview of the different services:
DHL Service Point
- You drop your parcel off at one of 1,200 locations nationwide at a time convenient to you. Many DHL Service Points have extended opening times, including weekends
- Free DHL packaging is provided and the price is determined by the DHL envelope or box size you choose
- Ideal for parcels that fit into a single box
- Parcels dropped off before the courier makes their daily collection are dispatched the same day
DHLitNow
- An online booking service where the courier collects your parcel from home or work during business hours, Monday to Friday
- Suitable for parcels weighing up to 70kg and with dimensions up to 120 x 80 x 80cm
- You need a printer to print parcel labels
- Service options such as shipment insurance and pre 9:00 or pre 12:00 parcel delivery are also available.
- The most economical courier collection option
DHL by Phone
- Bookings are made with our Customer Service team and the courier collects during business hours, Monday to Friday
- Service options, such as insurance, pre 9:00 or pre 12:00 parcel delivery, Saturday collection and Saturday delivery are also available for an extra charge
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