Become a DHL Service Point Partner For Parcel Drop Off
Increase your footfall and sales by becoming a parcel drop-off point with DHL. As a DHL Service Point Partner, you'll benefit from more business opportunities and commission on every parcel dropped off.
As the world's leading logistics company, we'll promote your business online through the DHL locator tool and Google listings along with a web page for your store focused on highlighting DHL services available.
Together, we can provide customers with the convenience and flexibility to send, collect or return parcels to and from over 220 countries and territories globally.
You'll receive full support at every step. Complete the form below to become a partner drop-off point today!
Why become a DHL Service Point Partner?
Receive commission
Earn money for every parcel sent or collected via a DHL Service Point
Attract new customers
Increase sales with new customers and more business opportunities
Fully supported with zero costs
We provide Point of Sale in store, marketing, training and support to all DHL's Partners at zero cost to you
Partnership with DHL
Work with a trusted brand and the world's leading logistics company
Customer convenience
Offer more services to your customers at a location and time that is convenient for them
Free business listing marketing
We increase online visibility of your store across Google, Bing, Apple and other maps and directories
To become a parcel drop off point you will need
A retail storefront with a store trading name sign and a counter to receive and process parcels
Enough space to store flat-packed packaging that will be provided to you. These will be ready for quick and easy self-assembly and will take up approximately 140cm (L) x 120cm (W) x 70cm (D) of space
A secure place to store customer parcels (not accessible to the general public)
Regular weekday and some weekend opening hours are a must
Computer with internet access and a printer
Getting started as a DHL Service Point Partner
- After successfully submitting your application, one of our Field Executives will contact you within 7 days.
- Training will be scheduled by a Field Executive and the required equipment will be provided.
- In-store marketing material such as window decals and posters will be distributed as part of your starter pack, and you'll be shown how to order new stock online.
- Your store details will be added to Google listings and a webpage will be published, advertising that DHL Express services are provided at your store.
- DHL Service Point Partner Support will be made available to you.
- Congratulations! You are now a DHL Express Service Point Partner and have become a parcel collection point for DHL Express couriers
FREQUENTLY ASKED QUESTIONS
How much space do I need in store to perform the services required of a DHL Service Point partner?
You need to be able to securely store customer parcels where it’s not accessible to the general public, for example behind the counter or locked away. To store the folded packaging materials you’ll need approximately 140cm (L) x 120cm (W) x 70cm (D). These are provided to the customer depending on the box size they require.
Will I be provided with training to offer the service?
Yes, you will receive in person training by one of our local Field Executives, we will also provide you with user guides and access to our DHL Partner Helpline.
What equipment/software do I need to become a DHL Service Point?
An up-to-date web browser, reliable access to the internet and a printer with paper and ink. The best way to operate this service is to have a secondary mobile device for scanning shipments.
What type of business can become a DHL Service Point Partner?
Businesses with a retail storefront, such as convenience stores, newsagents, and small shops, are ideal. You must have a customer counter, regular opening hours, and secure parcel storage space.
How will DHL advertise my shop online?
Your business will be listed on DHL’s online locator, Google Maps, Bing, Apple Maps, and other online directories, helping customers to easily find your store.
What’s the minimum opening hours required to offer the DHL Service?
Regular weekday opening hours, starting no later than 10am and closing no earlier than 6pm and opened at the weekends to offer flexibility to our customers.
Is there any upfront costs to become a DHL Service Point?
No there isn’t, we will also provide you with Point of Sale Material and boxes to offer the service.
How do I advertise DHL in my store?
We will provide posters, leaflets and decals for your window, and other selected items that you can order free of charge when you become a partner.