Parcel Drop Off At DHL Service Point

DHL Service Point is an easy delivery service to send your documents and parcels anywhere in the world from the convenience of your local high street or retail park. No weighing or measuring is required and you don't need a DHL account to use this parcel drop off service. Free packaging is available at all our locations.

When you send a parcel with DHL Service Point, we recommend completing your parcel details online to save time in store. Once you have completed your parcel details, you will receive a confirmation number. Simply take this number to your local DHL Service Point, pick a free box and pay.

Where can I find DHL Service Point locations?

For access to all DHL Express Service Point locations view our directory to search for a DHL location in your area. Alternatively, find your nearest DHL Service Point by using our locator tool to search with your postcode. DHL’s fast and reliable worldwide parcel delivery service is available at selected Ryman, Safestore, WHSmith and Robert Dyas shops, as well as 100s of independent stores nationwide.

How much does it cost to send a parcel with DHL Service Point?

DHL Service Point's parcel delivery prices are determined by the size of the free box and the zone that you are sending to. Our size and price guide makes it incredibly easy to check exactly how much it will cost to send your parcel.

How can I send a parcel if it doesn't fit into a DHL Service Point box?

If your parcel doesn't fit into one of our free envelopes or boxes, and you are using your own packaging, you may wish to consider one of our other services:

Book online with DHL Express (DHLitNow) - with this courier collection service, the maximum parcel weight is 70kg and the maximum parcel size is 120 x 80 x 80cm.

Book with DHL by phone - you can get an online quote for parcels up to 70kg in weight and 120 x 80 x 80cm in size, but if you have heavier or larger items to send, Customer Service will also be able to provide you with a quote. Surcharges may apply.

If you still prefer to drop off, you can only send in your own packaging at our DHL Service Points located in DHL Express Service Centres. Here they’ll be able to weigh and measure your parcel.

Please remember to check what you can and can't send with DHL before you visit!

Complete your parcel details online

Want to save time in store? Complete your parcel details online before you visit.

Once you've completed the form you will receive a confirmation number on screen, by email, and by SMS if you entered a mobile number.

Simply quote this number when you send your parcel in store.

Find your nearest DHL Service Point

There are over 1,300 DHL drop off points located in high street and retail outlets across the UK.

DHL Service Points are available at 100s of independent stores and selected Ryman, Safestore, WHSmith, and Robert Dyas stores.

DHL Service Points

Find your nearest DHL Service Point

Pick your free DHL envelope or box

Choose the size of the DHL packaging you need and pack your items.

Your items must fit into a DHL envelope or box to send using a DHL Service Point. The price is based on the size of the free packaging and the parcel's destination.

Size and price guide

Pay for your parcel delivery in store

Once your parcel is ready, take it to the till and pay by debit card, credit card or cash - it’s that simple.

All non-account shippers are required to show ID at the time of sending.