DHL Service Point drop off

Parcel delivery with DHL Service Point

DHL Service Point is the easy way to send documents and parcels to anywhere in the world from convenience of your local high street or retail park! DHL’s fast and reliable worldwide delivery service is available at selected Ryman, Office Outlet, WHSmith, Access, Safestore and Robert Dyas stores, as well as 100s of independent stores nationwide.

Our delivery prices are determined by the box size you choose and we only have 7 size categories, making it incredibly easy to check exactly how much it will cost to send your parcel.

You don't have to set up an account for parcel delivery with DHL Service Point. Just pop in to your nearest location, pick your free box and pay for delivery in store. Just remember to check what you can and can't send with DHL before you visit!

How to send a parcel with DHL Service Point

Find DHL Service Point locationPack DHL box - as long as it fits it goesPay in store for DHL delivery
  1. Find your nearest DHL Service Point
  1. Pick your free DHL envelope or box
  1. Pay for your delivery in store

With over 1,200 DHL Service Points located in high street and retail outlets across the UK, there is bound to be a DHL Service Point near you.

DHL Service Points are available at selected...

and 100s of independent stores nationwide

Select the best DHL packaging size for your parcel and then pack away.

Your parcel must fit into a DHL envelope or box to send it from a DHL Service Point.

Be careful not to overfill your box – our boxes are strong, but we do recommend a maximum weight to ensure that your parcel is delivered in the best possible condition. 

Check our size and price guide

Once your parcel is ready, take it to the till and pay by debit card, credit card or cash - it’s that simple!

Find your nearest DHL Service Point

  1. Select the service you require                                 2. Enter your postcode

Before you begin
Find your nearest DHL Service Point

Before you visit a DHL Service Point, please note...

Transit time

While many of our locations are open 7 days a week for dropping parcels off, our couriers only collect Monday to Friday (excluding bank holidays). Our transit times apply from the day the courier collects from the DHL Service Point and the latest drop off times are available from the store. 

Please also note that our estimated transit times are to major destinations, do not include time in Customs and are provided as a guide only. 

All parcels are subject to inspection by DHL and must not contain any prohibited items. Please check what you can't send with DHL

Some goods to destinations outside the EU may be subject to Customs duties and taxes, payable by the receiver. For more information, visit our FAQs.

DHL’s liability for direct loss or damage is limited to the lesser of the current market or declared value of the goods or 19 Special Drawing Rights (approximately US$ 26.00) per kilogram for shipments transported by air or 8.33 Special Drawing Rights (approximately US$ 14.00) per kilogram for shipments transported by road. Please see DHL's Terms and Conditions of Carriage for full details.

If you think this liability cover is insufficient, shipment insurance is available from the DHL Service Points located at DHL Express service centres and Ryman stores. Look out for the DHL Express and Ryman logos when searching for your nearest DHL Service Point.

If there isn’t a DHL Express location near you, shipment insurance can also be arranged on bookings made with Customer Service on 0844 248 0828.

Do you have a DHL waybill?

You must have a completed DHL waybill for your parcel prior to returning it from a DHL Service Point.

Thank you.

Do you have a DHL waybill?

You must have a completed DHL waybill for your parcel prior to dropping it off at a DHL Service Point.

Your parcel will be charged to your DHL account at your account rates. If you would like the DHL Service Point rate, please pay in store.

Thank you.

DHL Service Point at a glance

  • No account required
  • No need to measure or weigh in store
  • Simple pricing based on 7 free DHL envelope and box sizes
  • Ideal for single parcels
  • Over 1,200 convenient locations nationwide
  • Convenient opening hours (including Saturdays and Sundays)
  • Door-to-door delivery
  • Signature on delivery (where available)
  • Free tracking by text, phone or online
DHL free envelopes and boxes
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Get a quote!

You can drop your parcel off at your nearest DHL Service Point, book a collection online or over the phone. Which one is right for you?

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DHLitNow online booking

Why not book a collection online?

Book early for collection today from your home or office.

Find out more »

Do you have any questions?

We will be happy to answer any questions or concerns you may have. Please call us on:

0844 248 0828 *

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

* Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.