Tracking a parcel

There are many ways to track your parcel with DHL, but if you have trouble tracking your parcel or need advice on status, please contact Customer Service.


Online

DHL's online tracking is the fastest way to find out where your parcel is. There's no need to call Customer Service when we can offer you real-time details of your parcel's progress as it speeds through the DHL Network on the way to its destination.

Track your parcel
 

Email

Enter your waybill number ONLY in the subject field and send to track@dhl.com.


Text message

Simply send a text message with your waybill number to 07720 334 455 and DHL will text you back with the latest information on your parcel. Standard network charges apply.


Customer service

Call 0844 248 0844 and say "track a parcel" using our speech recognition telephone system. This service is available 24 hours a day, 7 days a week.


Mobile website

To track a parcel from your mobile device, visit our mobile website.


DHL Service Point drop offDHLitNow online bookingDHL by phone

Get a quote!

You can drop your parcel off at your nearest DHL Service Point, book a collection online or over the phone. Which one is right for you?

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Find your nearest DHL
Service Point

With over 1,200 DHL Service Points located in high streets and retail outlets across the UK, there is bound to be a DHL Service Point near you.

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