Services to Russia and Belarus are currently suspended

This website no longer works in Internet Explorer.


Please upgrade to Microsoft Edge or use a different browser e.g. Chrome, Firefox


Close this message

DHL EXPRESS REVIEWS - PAGE 9

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 746 reviews
Very good.
I got a delivery today, and the delivery man called Thomas was so lovely, he was kind and helpful. Asking me how my day was and was just so nice. ... Read more
I got a delivery today, and the delivery man called Thomas was so lovely, he was kind and helpful. Asking me how my day was and was just so nice. Not many delivery driver's would talk as they are always busy. But he was just so kind. Would recommend.
Roisin C
22 March 2021
Calling card left. No way of knowing how i can get it. Wrong name on card
Been on various websites no further forward. Everytime i enter the 10 digit number nothing found? Ridiculous. If i ever order anything again i will request not to use dhl. Read more
Been on various websites no further forward. Everytime i enter the 10 digit number nothing found? Ridiculous. If i ever order anything again i will request not to use dhl.
Julie Wilson
19 March 2021
Impossible to pay 3 attempts online 5 phone calls
I have tried to pay 3 times online and made numerous phone calls to different numbers given out by your team. I will not try again it's uo to you ... Read more
I have tried to pay 3 times online and made numerous phone calls to different numbers given out by your team. I will not try again it's uo to you to contact me.
Tony powell
15 March 2021
Account opening
I wan open account for my new company to send and receive shipments , there is no options available Read more
I wan open account for my new company to send and receive shipments , there is no options available
Amine Abdouni
13 March 2021
Maintaince is key word to guarantee globally
Didi Otisi
13 March 2021
Five star service from lovely five star home delivery driver helston .
Five star delivery home service . Lovely friendly delivery driver helston Cornwall . Prompt service delivered intact and to door . Series of parcels delivered Friendly and prompt thank you ... Read more
Five star delivery home service . Lovely friendly delivery driver helston Cornwall . Prompt service delivered intact and to door . Series of parcels delivered Friendly and prompt thank you Mr d.h.l lovely job !
Andrea Somers
11 March 2021
Five star delivery man in Helston cornwall
Five star delivery man in Helston . Prompt service fab communication Friendly and even has a dog biscuit ready for my dog 🐶 Thank you v much. Read more
Five star delivery man in Helston . Prompt service fab communication Friendly and even has a dog biscuit ready for my dog 🐶 Thank you v much.
Andrea Somers
11 March 2021
I paid 50 € they side it will arrive with then 4 days know they are saying it will arrive in 20 days don't believe what they say.
Abeil H
05 March 2021
No clear warning on Custom Charges
DHL give your quote for an international shipment and don't give any clear warning on customs charges or what they estimated charges will be . Now hit with a £200 ... Read more
DHL give your quote for an international shipment and don't give any clear warning on customs charges or what they estimated charges will be . Now hit with a £200 customs bill on a £50 package. Not impressed
Ben
03 March 2021
No patience
I was standing less than 10 feet from my front door. Heard the letter box go and a missed delivery slip had been put through. They never even knocked first. ... Read more
I was standing less than 10 feet from my front door. Heard the letter box go and a missed delivery slip had been put through. They never even knocked first. The guy was still getting in his van when I opened the door. I also have a dog that barks when someone is at the door and she didn't bark either. Poor delivery service from the drivers.
Linda .
01 March 2021
LEAVE A REVIEW
We’d love to hear what you have to say. Your email address will not be published.
* Indicates required fields
Select stars to rate
DHL Services DHLItNow DHL Services by Phone

Get a quote

You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.