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DHL EXPRESS REVIEWS - PAGE 72

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 753 reviews
Great Service
DHL is my trusted courier company having used them for over ten years, directly and through intermediaries. The service is reliable and I have had only three glitches in the ... Read more
DHL is my trusted courier company having used them for over ten years, directly and through intermediaries. The service is reliable and I have had only three glitches in the period I have used their services. Customer service is also brilliant as the few times I have called for assistance and queries, I have been helped professionally. Keep up the good service and continue to innovate.
Raf Mbwana
12 February 2014
Super Service at a Good Price
Easy & efficient system. Collected from our home in the west country & delivered to my Grandson in Kent within 48hrs. in time for his Birthday. Thank you for your ... Read more
Easy & efficient system. Collected from our home in the west country & delivered to my Grandson in Kent within 48hrs. in time for his Birthday. Thank you for your efficient service.
Val Perry
06 February 2014
Fantastic!
Sent a Christmas present on 23rd of December 2013 from Liverpool, UK, in the 1kg box, to Taiwan, it got there on Christmas Day 25th December. They tried to deliver ... Read more
Sent a Christmas present on 23rd of December 2013 from Liverpool, UK, in the 1kg box, to Taiwan, it got there on Christmas Day 25th December. They tried to deliver but nobody was home so they called my girlfriend on her cell phone and arranged to deliver to her work. Made her Christmas Day (even though she had to work). Excellent service, great value for money, and you can track it online every step of the way. Will definitely use again.
Ian Savage
25 January 2014
Excellent Service
I have just received a parcel from Belgium and DHL exceeded my expectations with their speed and efficiency. I have had horrendous experiences with one of their competitors and DHL ... Read more
I have just received a parcel from Belgium and DHL exceeded my expectations with their speed and efficiency. I have had horrendous experiences with one of their competitors and DHL are like a breath of fresh air. Well done DHL
Glenn Watson
18 December 2013
Outstanding service, 5 stars plus!!
I sent some very important documents to Asia and was nervous about them going missing as 7000 miles seemed a long way. I took my package to the servicepoint nearest ... Read more
I sent some very important documents to Asia and was nervous about them going missing as 7000 miles seemed a long way. I took my package to the servicepoint nearest my home. The staff there were very pleasant, efficient and helpful. I was able to track my package the whole way to it's destination and it arrived safely less than 40 hours later, not even 2 full days. Absolutely outstanding service from start to finish!!
Peter Swan
12 December 2013
Amazing service
I had sent a parcel to my son at CA USA . It is really amazing about the time schedule in delivering the same and the courtesy of the staff ... Read more
I had sent a parcel to my son at CA USA . It is really amazing about the time schedule in delivering the same and the courtesy of the staff of the organization. Thanking the staff and wish them all the best
Sathyaprakash
25 November 2013
Really lovely delivery driver
I just wanted to leave feedback for a parcel I received today. The delivery driver was so lovely, pleasant and polite, it really cheered me up! So often delivery drivers ... Read more
I just wanted to leave feedback for a parcel I received today. The delivery driver was so lovely, pleasant and polite, it really cheered me up! So often delivery drivers are rude, but this made a lovely change! Thank you DHL
Mrs Walker
13 November 2013
All the way to Miami.
Sent a parcel to my daughter in Miami, USA. Dropped it at the DHL service point on Tuesday afternoon and my daughter received it thursday morning in Miami. Took less ... Read more
Sent a parcel to my daughter in Miami, USA. Dropped it at the DHL service point on Tuesday afternoon and my daughter received it thursday morning in Miami. Took less than two days! What an amazing service. Thank you so much.
Cathy Brown
31 October 2013
service
great service. parcel handed in one day at 12.13. delivered next day right to hotel in Rome Italy 10.00am. brilliant.would definitely recommend Read more
great service. parcel handed in one day at 12.13. delivered next day right to hotel in Rome Italy 10.00am. brilliant.would definitely recommend
denis coughlan
27 August 2013
Fantastic Oversea's Service!!!
Ordered an item from an Online Website on Saturday from Hong Kong. Received it Thursday morning. That was a less than 24hr Delivery to UK. So pleased (Was my Son's ... Read more
Ordered an item from an Online Website on Saturday from Hong Kong. Received it Thursday morning. That was a less than 24hr Delivery to UK. So pleased (Was my Son's Birthday present). Thank you ever so much DHL.
Tim
16 August 2013
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 08:00-19:00 Monday to Friday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.