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DHL EXPRESS REVIEWS - PAGE 72
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
All the way to Miami.
Sent a parcel to my daughter in Miami, USA. Dropped it at the DHL service point on Tuesday afternoon and my daughter received it thursday morning in Miami. Took less ... Read more
Sent a parcel to my daughter in Miami, USA. Dropped it at the DHL service point on Tuesday afternoon and my daughter received it thursday morning in Miami. Took less than two days! What an amazing service. Thank you so much.
Cathy Brown
31 October 2013
service
great service. parcel handed in one day at 12.13. delivered next day right to hotel in Rome Italy 10.00am. brilliant.would definitely recommend Read more
great service. parcel handed in one day at 12.13. delivered next day right to hotel in Rome Italy 10.00am. brilliant.would definitely recommend
denis coughlan
27 August 2013
Fantastic Oversea's Service!!!
Ordered an item from an Online Website on Saturday from Hong Kong. Received it Thursday morning. That was a less than 24hr Delivery to UK.
So pleased (Was my Son's ... Read more
Ordered an item from an Online Website on Saturday from Hong Kong. Received it Thursday morning. That was a less than 24hr Delivery to UK.
So pleased (Was my Son's Birthday present). Thank you ever so much DHL.
Tim
16 August 2013
Great Service
I'm using DHL again and again due to their quality of the service and commitment towards ensuring that parcel will reach the destination on time every time. Fantastic.. Read more
I'm using DHL again and again due to their quality of the service and commitment towards ensuring that parcel will reach the destination on time every time. Fantastic..
shreesha
13 August 2013
Charming team at Nine Elms
I arrive at Nine Elms yesterday to pick up a package. I'd managed to throw away the reminder note and delete the text so had no waybill number. The team's ... Read more
I arrive at Nine Elms yesterday to pick up a package. I'd managed to throw away the reminder note and delete the text so had no waybill number. The team's reaction was to be charming and helpful and a young lad called Arun
(?) took ownership of the issue. He spent half an hour tracking it down, personally contacting the courier to locate it.
The team were all smiley, helpful and hospitable and I was charmed by them.
Thank you, Nine Elms Service Point team.
Regards - Mike
Mike Ward
02 August 2013
AMAZING SERVICE! DEFINITELY THE BEST!
I ordered something from Barcelona, Spain and on the product website it said that I should receive my order in the next 7 to 12 days.
Instead, I received it ... Read more
I ordered something from Barcelona, Spain and on the product website it said that I should receive my order in the next 7 to 12 days.
Instead, I received it in less than 48 hours, thanks to DHL! I love it and now know to use it more often.
Sephora
25 July 2013
What a marvellous service.
We took out parcel for collection on Tuesday morning and it has been delivered to our son in Los Angeles on Thursday morning, less than 48 hours. We will never ... Read more
We took out parcel for collection on Tuesday morning and it has been delivered to our son in Los Angeles on Thursday morning, less than 48 hours. We will never use the Post Office again as they take over two weeks (nearly 4 at Xmas) to deliver air mail parcels and then some of them get lost as ours did with no compensation payable. DHL cost a bit more but they are well worth it, easy to track from the offset to delivery.
THANK YOU VERY MUCH
Eileen Fox
07 February 2013
Great Service, Thanks
I had to send some important and time sensitive documents, plus a couple of christmas cards to family in Sierra Leone. At the service point on Tuesday I was told ... Read more
I had to send some important and time sensitive documents, plus a couple of christmas cards to family in Sierra Leone. At the service point on Tuesday I was told I had missed the last posting date before Christmas. So I was a little worried and anxious as I tracked my parcel, but to my surprise it arrived in Freetown today and just now my relative was called by DHL and told she could collect it tomorrow morning (Sat 22nd Dec). So I'm very happy, thanks for a great service.
Allan Watkins
21 December 2012
Great Service
Sent a parcel from Stoke-on-Trent, UK to Cebu, Philippines (SM City Mall servicepoint). I had sealed cards and gifts and was told I should have left them open for inspection ... Read more
Sent a parcel from Stoke-on-Trent, UK to Cebu, Philippines (SM City Mall servicepoint). I had sealed cards and gifts and was told I should have left them open for inspection but the parcel was accepted and was told it would be X-rayed so I didn't have to open everything.
Even though the time stated up to 5 days for delivery the parcel arrived at it's collection point in the Philippines in 2 days.
Very quick! The condition of the parcel was good too.
The person collecting the parcel even got a telephone call from the service point agent saying the parcel was ready to collect (I had left the receivers mobile number in case of problems). Would definitely use again.
Michael Beresford
09 October 2012
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.