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DHL EXPRESS REVIEWS - PAGE 72

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 730 reviews
Keep it up and thank you.
A wonderful service with friendly service at Staples in Croydon and very quick delivery to Jakarta. Wonderful stuff all. Keep it up and thank you. Read more
A wonderful service with friendly service at Staples in Croydon and very quick delivery to Jakarta. Wonderful stuff all. Keep it up and thank you.
Christophe Evans
25 July 2011
Fantastic service
I have been a customer of Staples for some time but although I saw the DHL Servicepoint in store I always thought it would be too expensive. I could not ... Read more
I have been a customer of Staples for some time but although I saw the DHL Servicepoint in store I always thought it would be too expensive. I could not be more wrong. I had to send a parcel to my daughter in Boston and looked at various couriers on line. Decided to use DHL Servicepoint as it was close to me. From the helpfull staff, to the price, to the unbeleivable speed of delivery I can not be more impressed and can only kick myself for not using them in the past. My wife thought it would take at least 20 minutes to sent the parcel. In fact it was all done in less than 10. We were given a tracking number to follow the parcel's route. So imagine my surprise, when I checked on thursday, to find that the parcel had arrived on Wednessday when it was only posted on Monday. Best service I have come accross and all I can say is "If you haven't tried them, DO IT"
David
07 July 2011
Fantastic service
Fantastc service many thanks to all personel at DHL dropped parcel at Staples Rochdale on Sunday afternoon, delivered to Orinda California Wednesday at 12-30, will be definitely using DHL again ... Read more
Fantastc service many thanks to all personel at DHL dropped parcel at Staples Rochdale on Sunday afternoon, delivered to Orinda California Wednesday at 12-30, will be definitely using DHL again would recommend to anybody brilliant service, thank you.
Mr Bell
06 July 2011
Excellent Service
I posted my documents on monday at 10am to India ..... they were in my house by Wednesday 10 am ..... the service is awesome and excellent ..... I recommend ... Read more
I posted my documents on monday at 10am to India ..... they were in my house by Wednesday 10 am ..... the service is awesome and excellent ..... I recommend to use this service 101% to all the people who send gifts or documents or any things to anywhere in the world. Thanks to all the DHL people who are working in DHL ..... regarding the service you are providing to customers, all over the world. Also thanks to WHSmith people working at Argyle street, Glasgow. Thank you once again.
Ravi
22 June 2011
Made sending ski boots to Canada so easy!
I was most impressed by the service offered on DHL's behalf by Staples in York. I've now used the service twice to send parcels to Canada and both times the ... Read more
I was most impressed by the service offered on DHL's behalf by Staples in York. I've now used the service twice to send parcels to Canada and both times the staff have been incredibly helpful and efficient. Having a box provided and someone to sort out all the customs documents is a great help and both times my parcel has reached its destination in 5 days. It's' not cheap - but its probably no more expensive that other operators and it's certainly quick and easy.
C Pietrowski
16 December 2010
Quick and Easy
This was just so brilliantly easy - take items to Staples in Banbury, they box it up and in minutes the parcel is sorted and at £12.95 a real bargain. ... Read more
This was just so brilliantly easy - take items to Staples in Banbury, they box it up and in minutes the parcel is sorted and at £12.95 a real bargain. DHL collected it the same day, and 24 hours later it was delivered to Sussex and signed for - I was able to track it every step of the way. Simple, quick, inexpensive. Brilliant.
S Dingle
16 December 2010
Excellent service
I would thoroughly recommend using this service to send parcels to Europe quickly. The instore staff were very helpful as was the courier who waited for my parcel. Tracking enabled ... Read more
I would thoroughly recommend using this service to send parcels to Europe quickly. The instore staff were very helpful as was the courier who waited for my parcel. Tracking enabled me to know progress of the item and report this to those awaiting it. From Surrey to a remote part of Romania in 3 days - impressive!
Julie
21 November 2010
I'm impressed - Well done
I recently sent a package to S E Asia and was told it would take between 1 -5 working days. It actually left Canterbury on Thursday, the day I took ... Read more
I recently sent a package to S E Asia and was told it would take between 1 -5 working days. It actually left Canterbury on Thursday, the day I took it into Rymans and arrived at its destination the following Monday morning. I'd just like to thank all your staff for their help in this transaction. I would definitely use you again, and also recommend you. Well done. You came up with the goods.
Pip
16 November 2010
Excellent!
I have recently sent my documents to Thailand with a DHL servicepoint in Coventry and I find it is very simple! Ryman, the servicepoint, is conveniently located in the city ... Read more
I have recently sent my documents to Thailand with a DHL servicepoint in Coventry and I find it is very simple! Ryman, the servicepoint, is conveniently located in the city centre and their staff is very helpful. The envelope arrives in a good condition, and it only took 2 days! (compare to Parcelforce who achieves the same goal but charges a lot more). I will definitely use DHL again next time, and will recommend this service to my friends. I think DHL should advertise more about the servicepoints, since I only find out online.
Nook
13 November 2010
Excellent service!
I recently used the Post Office Service for overseas mail Airsure which took 10 days to deliver to San Javier in Murcia although their advertising states about 3 working days. ... Read more
I recently used the Post Office Service for overseas mail Airsure which took 10 days to deliver to San Javier in Murcia although their advertising states about 3 working days. I only found out about DHL's service last week the same delivery destination from the East Midlands took under two days with DHL and was fully tracked throughout. It is worth the extra cost because it actually does what it says on the tin. The staff in WH Smith, Burton on Trent were great. I think DHL needs to advertise their link up with Rymans, WH Smiths and Staples more because I was completely unaware and thought DHL courier services was only for business customers.
Alice
03 November 2010
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We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.