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DHL EXPRESS REVIEWS - PAGE 71

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 746 reviews
fantastic!
My parcel was sent from China on Wednesday afternoon arrived in Scotland by Friday morning Read more
My parcel was sent from China on Wednesday afternoon arrived in Scotland by Friday morning
Aisha
26 February 2014
Amazing Service To Bangkok
I sent a parcel out to Bangkok on Monday and was told it would take 5 working days. It was great to be able to track the delivery all the ... Read more
I sent a parcel out to Bangkok on Monday and was told it would take 5 working days. It was great to be able to track the delivery all the way. I have to say that I was well impressed to receive a text on Friday to say that my parcel had been delivered and who had signed for it. Thank you DHL I will definitely be recommending you and using you again to send a parcel to Australia.
Tanya Thomas
23 February 2014
Wow, Speedy or What !!!!!
I wanted to send a parcel to Ghana. The courier collected it on the Monday and it was signed and accepted at its destination on Wednesday !!!!! Amazing super fast ... Read more
I wanted to send a parcel to Ghana. The courier collected it on the Monday and it was signed and accepted at its destination on Wednesday !!!!! Amazing super fast service. Tracking it was also a helpful tool. Thank you so much. Would definitely use again.
Lynette Cavill
13 February 2014
Great Service
DHL is my trusted courier company having used them for over ten years, directly and through intermediaries. The service is reliable and I have had only three glitches in the ... Read more
DHL is my trusted courier company having used them for over ten years, directly and through intermediaries. The service is reliable and I have had only three glitches in the period I have used their services. Customer service is also brilliant as the few times I have called for assistance and queries, I have been helped professionally. Keep up the good service and continue to innovate.
Raf Mbwana
12 February 2014
Super Service at a Good Price
Easy & efficient system. Collected from our home in the west country & delivered to my Grandson in Kent within 48hrs. in time for his Birthday. Thank you for your ... Read more
Easy & efficient system. Collected from our home in the west country & delivered to my Grandson in Kent within 48hrs. in time for his Birthday. Thank you for your efficient service.
Val Perry
06 February 2014
Fantastic!
Sent a Christmas present on 23rd of December 2013 from Liverpool, UK, in the 1kg box, to Taiwan, it got there on Christmas Day 25th December. They tried to deliver ... Read more
Sent a Christmas present on 23rd of December 2013 from Liverpool, UK, in the 1kg box, to Taiwan, it got there on Christmas Day 25th December. They tried to deliver but nobody was home so they called my girlfriend on her cell phone and arranged to deliver to her work. Made her Christmas Day (even though she had to work). Excellent service, great value for money, and you can track it online every step of the way. Will definitely use again.
Ian Savage
25 January 2014
Excellent Service
I have just received a parcel from Belgium and DHL exceeded my expectations with their speed and efficiency. I have had horrendous experiences with one of their competitors and DHL ... Read more
I have just received a parcel from Belgium and DHL exceeded my expectations with their speed and efficiency. I have had horrendous experiences with one of their competitors and DHL are like a breath of fresh air. Well done DHL
Glenn Watson
18 December 2013
Outstanding service, 5 stars plus!!
I sent some very important documents to Asia and was nervous about them going missing as 7000 miles seemed a long way. I took my package to the servicepoint nearest ... Read more
I sent some very important documents to Asia and was nervous about them going missing as 7000 miles seemed a long way. I took my package to the servicepoint nearest my home. The staff there were very pleasant, efficient and helpful. I was able to track my package the whole way to it's destination and it arrived safely less than 40 hours later, not even 2 full days. Absolutely outstanding service from start to finish!!
Peter Swan
12 December 2013
Amazing service
I had sent a parcel to my son at CA USA . It is really amazing about the time schedule in delivering the same and the courtesy of the staff ... Read more
I had sent a parcel to my son at CA USA . It is really amazing about the time schedule in delivering the same and the courtesy of the staff of the organization. Thanking the staff and wish them all the best
Sathyaprakash
25 November 2013
Really lovely delivery driver
I just wanted to leave feedback for a parcel I received today. The delivery driver was so lovely, pleasant and polite, it really cheered me up! So often delivery drivers ... Read more
I just wanted to leave feedback for a parcel I received today. The delivery driver was so lovely, pleasant and polite, it really cheered me up! So often delivery drivers are rude, but this made a lovely change! Thank you DHL
Mrs Walker
13 November 2013
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.