Services to Russia and Belarus are currently suspended

This website no longer works in Internet Explorer.


Please upgrade to Microsoft Edge or use a different browser e.g. Chrome, Firefox


Close this message

DHL EXPRESS REVIEWS - PAGE 71

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 730 reviews
What a marvellous service.
We took out parcel for collection on Tuesday morning and it has been delivered to our son in Los Angeles on Thursday morning, less than 48 hours. We will never ... Read more
We took out parcel for collection on Tuesday morning and it has been delivered to our son in Los Angeles on Thursday morning, less than 48 hours. We will never use the Post Office again as they take over two weeks (nearly 4 at Xmas) to deliver air mail parcels and then some of them get lost as ours did with no compensation payable. DHL cost a bit more but they are well worth it, easy to track from the offset to delivery. THANK YOU VERY MUCH
Eileen Fox
07 February 2013
Excellent Service
I have send parcels to my friend in Ghana and was amazed by speed of delivery and courtesy of DHL staff. Read more
I have send parcels to my friend in Ghana and was amazed by speed of delivery and courtesy of DHL staff.
Paul Dyer
02 January 2013
Great Service, Thanks
I had to send some important and time sensitive documents, plus a couple of christmas cards to family in Sierra Leone. At the service point on Tuesday I was told ... Read more
I had to send some important and time sensitive documents, plus a couple of christmas cards to family in Sierra Leone. At the service point on Tuesday I was told I had missed the last posting date before Christmas. So I was a little worried and anxious as I tracked my parcel, but to my surprise it arrived in Freetown today and just now my relative was called by DHL and told she could collect it tomorrow morning (Sat 22nd Dec). So I'm very happy, thanks for a great service.
Allan Watkins
21 December 2012
Great Service
Sent a parcel from Stoke-on-Trent, UK to Cebu, Philippines (SM City Mall servicepoint). I had sealed cards and gifts and was told I should have left them open for inspection ... Read more
Sent a parcel from Stoke-on-Trent, UK to Cebu, Philippines (SM City Mall servicepoint). I had sealed cards and gifts and was told I should have left them open for inspection but the parcel was accepted and was told it would be X-rayed so I didn't have to open everything. Even though the time stated up to 5 days for delivery the parcel arrived at it's collection point in the Philippines in 2 days. Very quick! The condition of the parcel was good too. The person collecting the parcel even got a telephone call from the service point agent saying the parcel was ready to collect (I had left the receivers mobile number in case of problems). Would definitely use again.
Michael Beresford
09 October 2012
Good Service!!!
I am really happy with the service of DHL, it was amazing and quick. But one negative point is that the prices are bit high, however you feel safe when ... Read more
I am really happy with the service of DHL, it was amazing and quick. But one negative point is that the prices are bit high, however you feel safe when you send something with DHL. Keep it up, and please lower the prices if it's possible.
Wazz
15 May 2012
Excellent Service
BRILLIANT it was good too be able too track the documents so very pleased with the service Norwich to India two days. Lost so many items with ROYAL MAIL will ... Read more
BRILLIANT it was good too be able too track the documents so very pleased with the service Norwich to India two days. Lost so many items with ROYAL MAIL will definitely use this service again. Thanks to the friendly young lady in Ryman Norwich.
Brian Barker
21 April 2012
Competitive prices for a courier service and phenomenal service!
Exceptional service - sent a parcel of sensitive documents on Friday afternoon to Ottowa, Canada and arrived, signed for, by 12 noon on the following Monday. Prices are expensive compared ... Read more
Exceptional service - sent a parcel of sensitive documents on Friday afternoon to Ottowa, Canada and arrived, signed for, by 12 noon on the following Monday. Prices are expensive compared to Royal Mail but extremely competitive with other courier services and worth every penny with door-to-door tracking and express turnaround. Would highly recommend to anyone!
Tracey
12 March 2012
Fantastic Service
Parcel dropped at DHL Servicepoint in Elgin, north of Scotland was delivered to my son in South Carolina within 36 hours - very impressive. Read more
Parcel dropped at DHL Servicepoint in Elgin, north of Scotland was delivered to my son in South Carolina within 36 hours - very impressive.
Maureen Campbell
24 August 2011
Very Impressive Service!
After years of hassling with Royal Mail, I used DHL to send my daughter's clothing from UK to California. We were both very impressed with the efficient service and we ... Read more
After years of hassling with Royal Mail, I used DHL to send my daughter's clothing from UK to California. We were both very impressed with the efficient service and we actually found it fun to keep up with the package using the detailed online tracking! We will be using DHL again.
Karyl Jacobs
11 August 2011
An excellent service, and very convenient
Staff at my local Servicepoint (Access Self Storage, Erdington, Birmingham) were very friendly and extremely helpful. I would certainly use the service again. Read more
Staff at my local Servicepoint (Access Self Storage, Erdington, Birmingham) were very friendly and extremely helpful. I would certainly use the service again.
Carol Dunne
04 August 2011
LEAVE A REVIEW
We’d love to hear what you have to say. Your email address will not be published.
* Indicates required fields

Select stars to rate

Get a quote using DHLitNow
GET A QUOTE
You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.
 
 
 
DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.