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DHL EXPRESS REVIEWS - PAGE 70

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 730 reviews
Excellent Service
I have just received a parcel from Belgium and DHL exceeded my expectations with their speed and efficiency. I have had horrendous experiences with one of their competitors and DHL ... Read more
I have just received a parcel from Belgium and DHL exceeded my expectations with their speed and efficiency. I have had horrendous experiences with one of their competitors and DHL are like a breath of fresh air. Well done DHL
Glenn Watson
18 December 2013
Outstanding service, 5 stars plus!!
I sent some very important documents to Asia and was nervous about them going missing as 7000 miles seemed a long way. I took my package to the servicepoint nearest ... Read more
I sent some very important documents to Asia and was nervous about them going missing as 7000 miles seemed a long way. I took my package to the servicepoint nearest my home. The staff there were very pleasant, efficient and helpful. I was able to track my package the whole way to it's destination and it arrived safely less than 40 hours later, not even 2 full days. Absolutely outstanding service from start to finish!!
Peter Swan
12 December 2013
Amazing service
I had sent a parcel to my son at CA USA . It is really amazing about the time schedule in delivering the same and the courtesy of the staff ... Read more
I had sent a parcel to my son at CA USA . It is really amazing about the time schedule in delivering the same and the courtesy of the staff of the organization. Thanking the staff and wish them all the best
Sathyaprakash
25 November 2013
Really lovely delivery driver
I just wanted to leave feedback for a parcel I received today. The delivery driver was so lovely, pleasant and polite, it really cheered me up! So often delivery drivers ... Read more
I just wanted to leave feedback for a parcel I received today. The delivery driver was so lovely, pleasant and polite, it really cheered me up! So often delivery drivers are rude, but this made a lovely change! Thank you DHL
Mrs Walker
13 November 2013
All the way to Miami.
Sent a parcel to my daughter in Miami, USA. Dropped it at the DHL service point on Tuesday afternoon and my daughter received it thursday morning in Miami. Took less ... Read more
Sent a parcel to my daughter in Miami, USA. Dropped it at the DHL service point on Tuesday afternoon and my daughter received it thursday morning in Miami. Took less than two days! What an amazing service. Thank you so much.
Cathy Brown
31 October 2013
service
great service. parcel handed in one day at 12.13. delivered next day right to hotel in Rome Italy 10.00am. brilliant.would definitely recommend Read more
great service. parcel handed in one day at 12.13. delivered next day right to hotel in Rome Italy 10.00am. brilliant.would definitely recommend
denis coughlan
27 August 2013
Fantastic Oversea's Service!!!
Ordered an item from an Online Website on Saturday from Hong Kong. Received it Thursday morning. That was a less than 24hr Delivery to UK. So pleased (Was my Son's ... Read more
Ordered an item from an Online Website on Saturday from Hong Kong. Received it Thursday morning. That was a less than 24hr Delivery to UK. So pleased (Was my Son's Birthday present). Thank you ever so much DHL.
Tim
16 August 2013
Great Service
I'm using DHL again and again due to their quality of the service and commitment towards ensuring that parcel will reach the destination on time every time. Fantastic.. Read more
I'm using DHL again and again due to their quality of the service and commitment towards ensuring that parcel will reach the destination on time every time. Fantastic..
shreesha
13 August 2013
Charming team at Nine Elms
I arrive at Nine Elms yesterday to pick up a package. I'd managed to throw away the reminder note and delete the text so had no waybill number. The team's ... Read more
I arrive at Nine Elms yesterday to pick up a package. I'd managed to throw away the reminder note and delete the text so had no waybill number. The team's reaction was to be charming and helpful and a young lad called Arun (?) took ownership of the issue. He spent half an hour tracking it down, personally contacting the courier to locate it. The team were all smiley, helpful and hospitable and I was charmed by them. Thank you, Nine Elms Service Point team. Regards - Mike
Mike Ward
02 August 2013
AMAZING SERVICE! DEFINITELY THE BEST!
I ordered something from Barcelona, Spain and on the product website it said that I should receive my order in the next 7 to 12 days. Instead, I received it ... Read more
I ordered something from Barcelona, Spain and on the product website it said that I should receive my order in the next 7 to 12 days. Instead, I received it in less than 48 hours, thanks to DHL! I love it and now know to use it more often.
Sephora
25 July 2013
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DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.