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DHL EXPRESS REVIEWS - PAGE 7
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
your driver was amazing
I was at work and was informed about the delivery so I left my number for the driver to get InTouch and he did. very happy customer. Read more
I was at work and was informed about the delivery so I left my number for the driver to get InTouch and he did. very happy customer.
Gary Lorains
09 July 2021
Fantastic service !
It was a great choice to use DHL for an important next day delivery service. The collection has arranged 2pm and had delivered 8am next day. Impressed ! Read more
It was a great choice to use DHL for an important next day delivery service. The collection has arranged 2pm and had delivered 8am next day. Impressed !
Sebastian Zajaczkowski
23 June 2021
Driver very considerate and thoughtful
I had left a note on my front door asking the driver to place my parcel in a bin that I had put at the side of my home. The ... Read more
I had left a note on my front door asking the driver to place my parcel in a bin that I had put at the side of my home. The driver did this but then also took the note off the front door thereby insuring the security not only of my parcel but also of my Home as I was not at Home and this notice was advertising that fact.
Very impressed with this attention to detail .
Thank You very much.
Terry White.
Terry White
22 June 2021
Above and beyond
Paul the dhl driver went above and beyond for me even down to sorting a box out for my bike that had to be returned. Cant thank him enough Read more
Paul the dhl driver went above and beyond for me even down to sorting a box out for my bike that had to be returned. Cant thank him enough
Gary Colclough
17 May 2021
Forget a collection ...impossible!!
Tried and tried to arrange a collection ... apparently my postcode it invalid and also the city I live in ... after many attempts I finally get there ..... right ... Read more
Tried and tried to arrange a collection ... apparently my postcode it invalid and also the city I live in ... after many attempts I finally get there ..... right up to arranging a collection ..... no .. no collection happening ! I really find this service a problem every time I try to use it . Would not recommend
Wendy Potter
12 May 2021
Excellent Service
Many thanks Rab for delivering our sofa and chair from the US. You were very helpful and assistive with this large crate item.
We will certainly use DHL in the ... Read more
Many thanks Rab for delivering our sofa and chair from the US. You were very helpful and assistive with this large crate item.
We will certainly use DHL in the future if required.
Jane
Jane Hamilton
08 May 2021
Excellent Service
My parcel was delivered today by a young man who extremely polite and pleasant. When he asked us where we wanted the box left we told him to leave it ... Read more
My parcel was delivered today by a young man who extremely polite and pleasant. When he asked us where we wanted the box left we told him to leave it on the step and we'd take it around the back later as it was garden furniture. He immediately offerd to take it and put it by our back gate for us. When he was done he wished us a good day which was nice. One of the most pleasant and courteous delivery guys we've had. Unfortunately didn't get his name but he's a credit to your company.
Catherine Lloyd
04 May 2021
No show courier collection
I booked a parcel collection, with the expectation of a courier by 5pm latest. No show.
What a waste of time. i'm really disappointed, as I'd had a good experience ... Read more
I booked a parcel collection, with the expectation of a courier by 5pm latest. No show.
What a waste of time. i'm really disappointed, as I'd had a good experience making the booking.
Terry
27 April 2021
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.