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DHL EXPRESS REVIEWS - PAGE 69

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 730 reviews
Great service
This was the first time in using DHL, but the speed and efficiency in which my parcel was delivered left me speechless. Have since used again. Read more
This was the first time in using DHL, but the speed and efficiency in which my parcel was delivered left me speechless. Have since used again.
Mr D Goodwin
19 March 2014
Absolutely, first rate service. as usual
Was just checking the tracking, and the parcel was at the door. Read more
Was just checking the tracking, and the parcel was at the door.
Rock
18 March 2014
5 Star Service
I would just like to say a BIG thank you to your driver. I missed my delivery this afternoon (Friday) by 10 minutes so I rang to see if there ... Read more
I would just like to say a BIG thank you to your driver. I missed my delivery this afternoon (Friday) by 10 minutes so I rang to see if there was any chance the driver would return to my house to drop off my delivery, otherwise I would have had to wait till Monday! He said he would try his best. Within an hour and a half my item had been delivered! The parcel contained my wedding dress, so I really can't thank him enough for making the return journey to my house. I would highly recommend using DHL in the future. Regards from one happy bride to be!!!
S Rain
28 February 2014
Super excellent service
Went to WH Smith store in New Malden and sent letters abroad. The service was excellent, bearing in mind I had never sent anything by courier service before. The Manager ... Read more
Went to WH Smith store in New Malden and sent letters abroad. The service was excellent, bearing in mind I had never sent anything by courier service before. The Manager explained all the details to me and told me I could also track everything on line. The tracking service was so clear and detailed everything. I am very impressed and would definitely recommend using DHL to other people. By the way my letter arrived within 2 working days.
L Rodrigues
26 February 2014
fantastic!
My parcel was sent from China on Wednesday afternoon arrived in Scotland by Friday morning Read more
My parcel was sent from China on Wednesday afternoon arrived in Scotland by Friday morning
Aisha
26 February 2014
Amazing Service To Bangkok
I sent a parcel out to Bangkok on Monday and was told it would take 5 working days. It was great to be able to track the delivery all the ... Read more
I sent a parcel out to Bangkok on Monday and was told it would take 5 working days. It was great to be able to track the delivery all the way. I have to say that I was well impressed to receive a text on Friday to say that my parcel had been delivered and who had signed for it. Thank you DHL I will definitely be recommending you and using you again to send a parcel to Australia.
Tanya Thomas
23 February 2014
Wow, Speedy or What !!!!!
I wanted to send a parcel to Ghana. The courier collected it on the Monday and it was signed and accepted at its destination on Wednesday !!!!! Amazing super fast ... Read more
I wanted to send a parcel to Ghana. The courier collected it on the Monday and it was signed and accepted at its destination on Wednesday !!!!! Amazing super fast service. Tracking it was also a helpful tool. Thank you so much. Would definitely use again.
Lynette Cavill
13 February 2014
Great Service
DHL is my trusted courier company having used them for over ten years, directly and through intermediaries. The service is reliable and I have had only three glitches in the ... Read more
DHL is my trusted courier company having used them for over ten years, directly and through intermediaries. The service is reliable and I have had only three glitches in the period I have used their services. Customer service is also brilliant as the few times I have called for assistance and queries, I have been helped professionally. Keep up the good service and continue to innovate.
Raf Mbwana
12 February 2014
Super Service at a Good Price
Easy & efficient system. Collected from our home in the west country & delivered to my Grandson in Kent within 48hrs. in time for his Birthday. Thank you for your ... Read more
Easy & efficient system. Collected from our home in the west country & delivered to my Grandson in Kent within 48hrs. in time for his Birthday. Thank you for your efficient service.
Val Perry
06 February 2014
Fantastic!
Sent a Christmas present on 23rd of December 2013 from Liverpool, UK, in the 1kg box, to Taiwan, it got there on Christmas Day 25th December. They tried to deliver ... Read more
Sent a Christmas present on 23rd of December 2013 from Liverpool, UK, in the 1kg box, to Taiwan, it got there on Christmas Day 25th December. They tried to deliver but nobody was home so they called my girlfriend on her cell phone and arranged to deliver to her work. Made her Christmas Day (even though she had to work). Excellent service, great value for money, and you can track it online every step of the way. Will definitely use again.
Ian Savage
25 January 2014
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DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.