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DHL EXPRESS REVIEWS - PAGE 69

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 746 reviews
Early delivery!
Really lovely bloke brought my parcel today. I'd just popped out to catch a bit of sunshine (lovely and warm today), and there was the van and he'd just got ... Read more
Really lovely bloke brought my parcel today. I'd just popped out to catch a bit of sunshine (lovely and warm today), and there was the van and he'd just got out! Had a chat and a cheery smile. Lovely experience. Thank you all involved in delivering my parcel. Five stars, and more if they were there!
Jen Hemmings
02 July 2014
Brilliant collection driver that goes the extra mile
The collection driver that we have at the moment is brilliant. He always makes the effort to get back to us for late collections, even if he's already collected several ... Read more
The collection driver that we have at the moment is brilliant. He always makes the effort to get back to us for late collections, even if he's already collected several times during the day.
Rob Beesley
26 June 2014
I am surprise how fast, safe and secure my package arrived inGambia
The most reliable courier company in the world. This is the second time I have been sending through this courier, and despite the warnings and caution, they all arrived intact...well ... Read more
The most reliable courier company in the world. This is the second time I have been sending through this courier, and despite the warnings and caution, they all arrived intact...well done
Bampha
20 June 2014
Excellent Service to Kathmandu
There is no postal system in Nepal This is the first time I have ever used an international courier. I chose DHL because of the local agent. The parcel was ... Read more
There is no postal system in Nepal This is the first time I have ever used an international courier. I chose DHL because of the local agent. The parcel was picked up in Kidderminster, Worcestershire Tuesday 10 June at 11.37 It was delivered on Friday 13 June at 15.35 in Kathmandu. What a fantastic service. I will have no hesitation in using DHL again and will recommend DHL to anyone. Well done. Martyn Griffiths
Martyn Griffiths
16 June 2014
EXCELLENT DRIVER - TOP GUY - MADE MY DAY!!
Just wanted to say thanks to Jason who today bent over backwards to make sure I got my package when i wasn't in to collect it. Rang me throughout the ... Read more
Just wanted to say thanks to Jason who today bent over backwards to make sure I got my package when i wasn't in to collect it. Rang me throughout the day and made sure I got what I wanted. Top bloke. Thanks very much!
jon barber
16 May 2014
WE LOVE OUR DELIVERY MAN
Always receive the best service from our delivery man, Decastro. He always arrives on time with the biggest smile on his face always making us laugh. Thank you! Read more
Always receive the best service from our delivery man, Decastro. He always arrives on time with the biggest smile on his face always making us laugh. Thank you!
Harry
09 May 2014
God send!!
Just wanted to show my appreciation to one of your call centre colleagues "Aaron". He was very pleasant, helpful and made my delivery hassel free. Read more
Just wanted to show my appreciation to one of your call centre colleagues "Aaron". He was very pleasant, helpful and made my delivery hassel free.
Mrs Harvey
07 May 2014
OUTSTANDING SERVICE AND DELIVERY SPEED - THANK YOU FOR MAKING THE IMPOSSIBLE POSSIBLE AND WITH SUCH EASE!
Less than 48 hours from the UK to the recipient in the UAE - wow!! A very last-minute change in plans meant that I needed an urgent delivery and at ... Read more
Less than 48 hours from the UK to the recipient in the UAE - wow!! A very last-minute change in plans meant that I needed an urgent delivery and at first it seemed impossible - bank holiday weekend and living in a remote rural area. From picking up the phone in a panic to the parcel arriving at its destination in perfect time, the advice and service you gave was outstanding. You really did make what felt like the impossible possible in the most friendly and efficient manner. Not only did the parcel feel in very safe hands, I did too! Thank you.
Kate Stephenson
06 May 2014
5 Star Service
The team here at Procter & Gamble Tec CentreI deal with couriers everyday in our jobrole ,in particular we are always happy to deal with the regular driver Barry Gill. ... Read more
The team here at Procter & Gamble Tec CentreI deal with couriers everyday in our jobrole ,in particular we are always happy to deal with the regular driver Barry Gill. He is professional, happy, helpful and nothing is ever a problem if I ask him to do anything. Thanks, CMG Team
Paul Dougherty
30 April 2014
100% FANTASTIC SERVICE WILL USE THIS SEVICE AGAIN FOR OVERSEAS PACKAGES
FANTASTIC SERVICE I LEFT MY PACKAGE AT STAPLES IN DERBY ON TUESDAY THE TEAM IN STAPLES WERE VERY HELPFUL I GIVE THEM 100% I SENT MY PACKAGE TO MOMBASA IN ... Read more
FANTASTIC SERVICE I LEFT MY PACKAGE AT STAPLES IN DERBY ON TUESDAY THE TEAM IN STAPLES WERE VERY HELPFUL I GIVE THEM 100% I SENT MY PACKAGE TO MOMBASA IN KENYA AND WAS TOLD IT WOULD BE PICKED UP THE FOLLOWING DAY AND WOULD TAKE UP TO 5 DAYS TO GET THERE SO I WAS SUPRISED AND HAPPY WHEN I RECIEVED A TEXT FROM MY HUSBAND IN KENYA ON THURSDAY MORNING TO SAY THAT THE PACKAGE HAD ARRIVED AND HE HAD BEEN NOTIFIED BY PHONE THAT IT WAS READY FOR COLLECTION IT ARRIVED VERY FAST AND I AM VERY IMPRESSED WITH THE SERVICE AND SECURE WAY MY PACKAGE WAS HANDLED AS IT CONTAINED VERY SPECIAL PHOTOS OF OUR WEDDING AND HE HAD NOT SEEN THE PHOTOS WE HAVE ONLY BEEN MARRIED 2 WEEKS AND I AM IMPRESSED BY THE VERY REASONABLE COST I WILL DEFINATLY USE DHL IN THE FUTURE THANK YOU TO EVERYONE INVOVLED
maureen baya mwanje
26 April 2014
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.