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DHL EXPRESS REVIEWS - PAGE 67

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 730 reviews
Seriously quick
Super efficient delivery from China. Job well done! Read more
Super efficient delivery from China. Job well done!
Caroline
02 September 2014
Really impressed - far better than Royal Mail/Parcelforce
We ordered two products separately from overseas under different christian names and expected them to be delivered to our home address. The day before delivery we were sent a text ... Read more
We ordered two products separately from overseas under different christian names and expected them to be delivered to our home address. The day before delivery we were sent a text and given the option to have them delivered to a local depot which as it happened was more convenient for that particular day. The delivery person noticed that he had two parcels for us by coincidence and called to ask if we wanted both dropped off there. We asked if they could both be collected by one person and he called back within 3 minutes to say 'yes' if we had ID. We later had a text from the depot to say they closed at 6. When I collected the parcels the lady was very friendly and helpful, far better than the grim Royal Mail collection centre. We have had some bad experiences with Royal Mail and Parcelforce and were really impressed with this service and communication. You can't choose who delivers your parcel but if we could we would definitely choose DHL!!
Wendy
15 August 2014
Fantastic Service
My package was sent via DHL from Milan Italy on 23rd July 2014, I signed for delivery in the UK at 09.24 on 24th July - absolutely fantastic service. Many ... Read more
My package was sent via DHL from Milan Italy on 23rd July 2014, I signed for delivery in the UK at 09.24 on 24th July - absolutely fantastic service. Many thanks
Phil Howard
24 July 2014
Best service ever to Cambodia
Have used a couple of courier services. Not only are the prices cheaper - but delivery is quicker. Tracking is second to none. My preferred choice of courier for International ... Read more
Have used a couple of courier services. Not only are the prices cheaper - but delivery is quicker. Tracking is second to none. My preferred choice of courier for International Shipments
Bob C
18 July 2014
Early delivery!
Really lovely bloke brought my parcel today. I'd just popped out to catch a bit of sunshine (lovely and warm today), and there was the van and he'd just got ... Read more
Really lovely bloke brought my parcel today. I'd just popped out to catch a bit of sunshine (lovely and warm today), and there was the van and he'd just got out! Had a chat and a cheery smile. Lovely experience. Thank you all involved in delivering my parcel. Five stars, and more if they were there!
Jen Hemmings
02 July 2014
Brilliant collection driver that goes the extra mile
The collection driver that we have at the moment is brilliant. He always makes the effort to get back to us for late collections, even if he's already collected several ... Read more
The collection driver that we have at the moment is brilliant. He always makes the effort to get back to us for late collections, even if he's already collected several times during the day.
Rob Beesley
26 June 2014
I am surprise how fast, safe and secure my package arrived inGambia
The most reliable courier company in the world. This is the second time I have been sending through this courier, and despite the warnings and caution, they all arrived intact...well ... Read more
The most reliable courier company in the world. This is the second time I have been sending through this courier, and despite the warnings and caution, they all arrived intact...well done
Bampha
20 June 2014
Excellent Service to Kathmandu
There is no postal system in Nepal This is the first time I have ever used an international courier. I chose DHL because of the local agent. The parcel was ... Read more
There is no postal system in Nepal This is the first time I have ever used an international courier. I chose DHL because of the local agent. The parcel was picked up in Kidderminster, Worcestershire Tuesday 10 June at 11.37 It was delivered on Friday 13 June at 15.35 in Kathmandu. What a fantastic service. I will have no hesitation in using DHL again and will recommend DHL to anyone. Well done. Martyn Griffiths
Martyn Griffiths
16 June 2014
EXCELLENT DRIVER - TOP GUY - MADE MY DAY!!
Just wanted to say thanks to Jason who today bent over backwards to make sure I got my package when i wasn't in to collect it. Rang me throughout the ... Read more
Just wanted to say thanks to Jason who today bent over backwards to make sure I got my package when i wasn't in to collect it. Rang me throughout the day and made sure I got what I wanted. Top bloke. Thanks very much!
jon barber
16 May 2014
WE LOVE OUR DELIVERY MAN
Always receive the best service from our delivery man, Decastro. He always arrives on time with the biggest smile on his face always making us laugh. Thank you! Read more
Always receive the best service from our delivery man, Decastro. He always arrives on time with the biggest smile on his face always making us laugh. Thank you!
Harry
09 May 2014
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We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.