hong kong to newcastle in two days!!!!!!! unbeatable.

fantastic service. Read more

fantastic service.

paul

30 July 2015

Show less

Fantastic Service all the way

Package left UK 10.7.20l5 - arrived Peru 13.7.20l5 and was delivered early on the scheduled date. Very easy and clear tracking service. Excellent. Stress free. Read more

Package left UK 10.7.20l5 - arrived Peru 13.7.20l5 and was delivered early on the scheduled date. Very easy and clear tracking service. Excellent. Stress free.

Aileen Smith

15 July 2015

Show less

Delivery Driver 10/10

Speedy delivery. Fast and efficient. Local delivery driver rated 10/10 or even 11/10. Read more

Speedy delivery. Fast and efficient. Local delivery driver rated 10/10 or even 11/10.

Bartek

13 July 2015

Show less

Called your office at Liverpool today and requested a time of delivery as I had to take my Mum to the hospital. On delivery the DHL driver asked how my Mum was, genuine Customer Servic. thank you

Lorraine Highton

25 June 2015

Show less

Cannot review highly enough-ordered from Aus on 16.6.15 and was with us in UK by 19.9.15 followed on tracking all the way. Awesome. A******

nyla

20 June 2015

Show less

excellent service through out.

Parcel was delivered swiftly and i was kept informed all the way until parcel reached recipient . Read more

Parcel was delivered swiftly and i was kept informed all the way until parcel reached recipient .

johnson tawiah

18 June 2015

Show less

A shambolic system!

How can you have multiple ways of tracking International Parcels to the UK that show different information- with the same goods in different locations? One version says its went via ... Read more

How can you have multiple ways of tracking International Parcels to the UK that show different information- with the same goods in different locations? One version says its went via Birmingham and is out for delivery from Cambridge. Another tracking systems say they went to Dunstable and Norwich and now out for delivery - does this mean we get them twice? Helpful people but what a mess - wasted hours of our lives trying to find our boxes that we had arranged (or so we thought) to collect from a depot. What a shambles...... This would not let me post the review with out giving at least one Star!!!!!!! One star too many for the system!

Jenny

11 June 2015

Reply from DHL

Dear Jenny,

Thank you for reviewing your recent experience with DHL.

We apologise that you have received a less than satisfactory service. We take all feedback very seriously, so please be assured that we will investigate these issues thoroughly and our Customer Service team will contact you.

Best regards
DHL Express UK

Show less

Karen the best Driver

I was dealing with you for my neighbour E.Tavakoli and I was very please with Karen the driver who was very very helpful. The staff that Mr Tavakoli dealt with ... Read more

I was dealing with you for my neighbour E.Tavakoli and I was very please with Karen the driver who was very very helpful. The staff that Mr Tavakoli dealt with did not give him all the information that they should have done, But Karen sorted everything out for us, and I cannot thank her enough.

Mrs Celia Holman

10 June 2015

Show less

Polite, fast, and efficient customer service.

I needed to get my parcel returned to Pebble as I no longer required it. Pebble said they couldn't do anything, so I went to DHL customer service. The second ... Read more

I needed to get my parcel returned to Pebble as I no longer required it. Pebble said they couldn't do anything, so I went to DHL customer service. The second I could supply my tracking number, it got sent to the service centre and the parcel has been marked on the tracking as returned to shipper; saving me the hassle of having to return it or refuse it on delivery, and speeding up the process. The customer support was polite, and they did what they said they'd do in a very timely manner. Special thanks to George Brookes who was the person who dealt with my request. Anthony

Anthony Bayley

07 June 2015

Show less

Best service in the World!

I really needed one envelope in Philippines on Friday (I sent it on Wednesday), was a very important document so I contacted DHL phone support to check if that was ... Read more

I really needed one envelope in Philippines on Friday (I sent it on Wednesday), was a very important document so I contacted DHL phone support to check if that was possible. I went to DHL north wales, and your team over there is brilliant, very kind, and very professionals. My envelope arrived as scheduled for half the price of Post Office (and they only gave me 66% chance to get the envelope there). Thanks for your team effort, specially at north wales drop off

Ricardo Ochoa

31 May 2015

Show less

DHL EXPRESS REVIEWS - PAGE 64

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.