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These reviews are for DHL Express only. If you would like to read reviews for DHL Parcel UK, please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL Parcel UK, please contact DHL Parcel Customer Service directly. DHL Express is unable to assist with DHL Parcel UK enquiries.
How do I know if I am a DHL Express or DHL Parcel customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10-digits, track your shipment on the DHL Parcel website.
Dear Larry,
Thank you for taking the time to give us your feedback.
We are sorry to hear that your package has not been delivered. We take all feedback very seriously and have escalated this issue to our Customer Service team who will contact you directly.
Dear Ramona
Thank you for taking the time to give us your feedback.
We are really sorry to hear that you have experienced a problem with the service you have received from DHL. We have directed your issue to our Customer Service team.
Dear Andrew,
Thank you for reviewing your recent experience with DHL.
We apologise that you have received a less than satisfactory service. We take all feedback very seriously, so please be assured that we will investigate these issues thoroughly and our Customer Service team will contact you.