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DHL EXPRESS REVIEWS - PAGE 63
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
So far so good, but I am getting a little bit nervous due to the parcels not travelling together and one of them has not showed up on the tracking system since 2.00pm yesterday afternoon.. I am a little bit concerned.
I am pleased with DHL so far, although one of my Parcels is yet to show up on the tracking system and a little bit concerned about it.
I have ... Read more
I am pleased with DHL so far, although one of my Parcels is yet to show up on the tracking system and a little bit concerned about it.
I have seen one of the CEO's of DHL on the Undercover Boss program, he is a decent person, cares about his employee and I am sure he will uphold the integrity of the company,
I hope to receive my parcels asap.
I will recommend DHL any day based on what I learnt from the Undercover Boss program. I would not mind working for the company.
Ann
01 October 2015
UNBELIEVABLE
I ORDERED AN ITEM FROM UK HAD IT DELIVERED TO FRANCE IN 3 DAYS FOR £20 CHARGE - UNBELIEVABLE SERVICE - WELL IMPRESSED Read more
I ORDERED AN ITEM FROM UK HAD IT DELIVERED TO FRANCE IN 3 DAYS FOR £20 CHARGE - UNBELIEVABLE SERVICE - WELL IMPRESSED
BERNARD LYNSKEY
24 September 2015
best of the best
just wow, the price really deserved. and arrived before expected arrival date.
just amazing and highly recommended.
thank you a lot for the service.
Khalil Al Hooti Read more
just wow, the price really deserved. and arrived before expected arrival date.
just amazing and highly recommended.
thank you a lot for the service.
Khalil Al Hooti
khalil Al Hooti
23 September 2015
Great help
A big thanks to Amy and all customer service staff and Sophie in accounts for their help and persistence in bringing our Malawi problem to a successful result. Read more
A big thanks to Amy and all customer service staff and Sophie in accounts for their help and persistence in bringing our Malawi problem to a successful result.
allan upton
03 September 2015
Above and beyond! Thank you...
Missed 2 deliveries when out at work and re-booked for Friday 28th. Made the fatal mistake of 'popping out for 10 mins' and missed DHL. My own fault so... was ... Read more
Missed 2 deliveries when out at work and re-booked for Friday 28th. Made the fatal mistake of 'popping out for 10 mins' and missed DHL. My own fault so... was trying to work out how and when to get to Leeds to collect the parcel when there was a knock on the door earliertoday. The driver was 'in the area' making another delivery and had very kindly decided to try again on a bank holiday. Really appreciated it and told him so - great customer service. Thank you!
Clare Dodgson
31 August 2015
Difficult delivery situation RESO:VED!
Just wanted to say a big Thank You to Nathan who helped me resolve a difficult delivery situation this morning. He was able to help quickly , efficiently and had ... Read more
Just wanted to say a big Thank You to Nathan who helped me resolve a difficult delivery situation this morning. He was able to help quickly , efficiently and had resolved the problem in no time.Nathan was very friendly and professional and I would definitely use DHL in the future based upon this level of service, and ease of accessing it.
Lauren
25 August 2015
Excellent service. Thank you.
Your service was way beyond my expectations. I left my docs at Yeovil WH Smith Dorset at 12 noon on Wednesday and they reached destination in Port Elizabeth South Africa ... Read more
Your service was way beyond my expectations. I left my docs at Yeovil WH Smith Dorset at 12 noon on Wednesday and they reached destination in Port Elizabeth South Africa at 11.30am Friday. Excellent. I have contact with over 1000 South Africans in the UK and will ensure they hear of the five star service I received from you.
Caryl Nicol
24 August 2015
Vivian in customer service is brilliant!
Just wanted to say a massive thank you to Vivian in customer service for being so helpful and nice on the phone today! Read more
Just wanted to say a massive thank you to Vivian in customer service for being so helpful and nice on the phone today!
Francesca
13 August 2015
Problem solved promptly on phone by very polite and helpful young woman at DHL.
Courier knocked on my door.I am disabled and couldn't get to answer it so he left. I rang the DHL office and a really pleasant and efficient young woman rang ... Read more
Courier knocked on my door.I am disabled and couldn't get to answer it so he left. I rang the DHL office and a really pleasant and efficient young woman rang the courier and established that the package was in fact for my neighbour so I then knew it was not for me which was a relief.Many thanks.
S Osman
31 July 2015
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.