incredible service

I sent a package from London to Milan on Monday lunchtime. next morning I had an e - mail from my friend saying they already received it. that's impressive. probably ... Read more

I sent a package from London to Milan on Monday lunchtime. next morning I had an e - mail from my friend saying they already received it. that's impressive. probably the best service i've had from any company .

Gary Oliver

22 October 2015

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brilliant service ,documents arrived in medellin Colombia from uk in less than 48hours

Pick up driver was very professional courteous and friendly will use this service again as we sent some birthday cards by royal mail which took 2 months to reach colombia ... Read more

Pick up driver was very professional courteous and friendly will use this service again as we sent some birthday cards by royal mail which took 2 months to reach colombia even though they said five working days! arriving 6 weeks after daughters birthday

Ralph Gregory

14 October 2015

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GREAT SERVICE

OUT STAND ING SERVICE FROM YOUR DRIVER GL15 The gentleman is a great asset to your company - being a senior citizen I was unsure of the paper work -he ... Read more

OUT STAND ING SERVICE FROM YOUR DRIVER GL15 The gentleman is a great asset to your company - being a senior citizen I was unsure of the paper work -he took five minutes of his valuable time to correct me on a piece of paper work. I am very grateful to him. Wish there were more people like him

EDWARD MC CARRON

12 October 2015

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Even at 6am, DHL still deliver great service.

My order came in from Germany to Heathrow and I urgently needed it before 9am. I received an email from my local depot at 6:20am so made my way there. ... Read more

My order came in from Germany to Heathrow and I urgently needed it before 9am. I received an email from my local depot at 6:20am so made my way there. Despite the fact they didn't open properly for collections until 8am, I was welcomed and the service I received really was great. Great staff at the Hemel Hempstead depot.

Jacob

08 October 2015

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Absolutely excellent

I booked for five parcels to be collected from our home in the UK and to be delivered to our place in Spain. It was collected on the 16 September ... Read more

I booked for five parcels to be collected from our home in the UK and to be delivered to our place in Spain. It was collected on the 16 September and I was given an estimated delivery date of the 21 September. I tracked it all the way and on the morning of the 21 I received a text giving an hour slot between which it would be delivered. It arrived on time as estimated, all intact. I cannot rate this service highly enough. Local services have struggled to find us in Spain but not DHL. Will definitely use them again. Thank you DHL.

Lynne Studley

05 October 2015

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Really great service

Your driver is the nicest guy in the world, a genuine ambassador for your company. A really great service, unlike some of your competitors. We get a regular delivery, and ... Read more

Your driver is the nicest guy in the world, a genuine ambassador for your company. A really great service, unlike some of your competitors. We get a regular delivery, and always look forward to a bit of cheery banter with your deliveryman.

Charlie Smith

05 October 2015

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SIMPLY PERFECT!

No words to describe what an easy experience following the heartache, aggravation and upset of using Ipostparcels. Your staff on the telephone were more than helpful in dealing with my ... Read more

No words to describe what an easy experience following the heartache, aggravation and upset of using Ipostparcels. Your staff on the telephone were more than helpful in dealing with my request. They were pleasant and helpful and tried to get me the best deal for my needs. Your cheerful and helpful driver arrived within the correct time frame and knew exactly what to do. He also knew where my parcel was going and when it would get there. It was a pleasure to deal with him. Im sure that my parcel will reach its destination safely and I would use you again. Thank you for an easy experience.

M Bateman

02 October 2015

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So far so good, but I am getting a little bit nervous due to the parcels not travelling together and one of them has not showed up on the tracking system since 2.00pm yesterday afternoon.. I am a little bit concerned.

I am pleased with DHL so far, although one of my Parcels is yet to show up on the tracking system and a little bit concerned about it. I have ... Read more

I am pleased with DHL so far, although one of my Parcels is yet to show up on the tracking system and a little bit concerned about it. I have seen one of the CEO's of DHL on the Undercover Boss program, he is a decent person, cares about his employee and I am sure he will uphold the integrity of the company, I hope to receive my parcels asap. I will recommend DHL any day based on what I learnt from the Undercover Boss program. I would not mind working for the company.

Ann

01 October 2015

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UNBELIEVABLE

I ORDERED AN ITEM FROM UK HAD IT DELIVERED TO FRANCE IN 3 DAYS FOR £20 CHARGE - UNBELIEVABLE SERVICE - WELL IMPRESSED Read more

I ORDERED AN ITEM FROM UK HAD IT DELIVERED TO FRANCE IN 3 DAYS FOR £20 CHARGE - UNBELIEVABLE SERVICE - WELL IMPRESSED

BERNARD LYNSKEY

24 September 2015

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best of the best

just wow, the price really deserved. and arrived before expected arrival date. just amazing and highly recommended. thank you a lot for the service. Khalil Al Hooti Read more

just wow, the price really deserved. and arrived before expected arrival date. just amazing and highly recommended. thank you a lot for the service. Khalil Al Hooti

khalil Al Hooti

23 September 2015

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DHL EXPRESS REVIEWS - PAGE 63

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.