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DHL EXPRESS REVIEWS - PAGE 62

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 730 reviews
Difficult delivery situation RESO:VED!
Just wanted to say a big Thank You to Nathan who helped me resolve a difficult delivery situation this morning. He was able to help quickly , efficiently and had ... Read more
Just wanted to say a big Thank You to Nathan who helped me resolve a difficult delivery situation this morning. He was able to help quickly , efficiently and had resolved the problem in no time.Nathan was very friendly and professional and I would definitely use DHL in the future based upon this level of service, and ease of accessing it.
Lauren
25 August 2015
Excellent service. Thank you.
Your service was way beyond my expectations. I left my docs at Yeovil WH Smith Dorset at 12 noon on Wednesday and they reached destination in Port Elizabeth South Africa ... Read more
Your service was way beyond my expectations. I left my docs at Yeovil WH Smith Dorset at 12 noon on Wednesday and they reached destination in Port Elizabeth South Africa at 11.30am Friday. Excellent. I have contact with over 1000 South Africans in the UK and will ensure they hear of the five star service I received from you.
Caryl Nicol
24 August 2015
Vivian in customer service is brilliant!
Just wanted to say a massive thank you to Vivian in customer service for being so helpful and nice on the phone today! Read more
Just wanted to say a massive thank you to Vivian in customer service for being so helpful and nice on the phone today!
Francesca
13 August 2015
Problem solved promptly on phone by very polite and helpful young woman at DHL.
Courier knocked on my door.I am disabled and couldn't get to answer it so he left. I rang the DHL office and a really pleasant and efficient young woman rang ... Read more
Courier knocked on my door.I am disabled and couldn't get to answer it so he left. I rang the DHL office and a really pleasant and efficient young woman rang the courier and established that the package was in fact for my neighbour so I then knew it was not for me which was a relief.Many thanks.
S Osman
31 July 2015
hong kong to newcastle in two days!!!!!!! unbeatable.
fantastic service. Read more
fantastic service.
paul
30 July 2015
Fantastic Service all the way
Package left UK 10.7.20l5 - arrived Peru 13.7.20l5 and was delivered early on the scheduled date. Very easy and clear tracking service. Excellent. Stress free. Read more
Package left UK 10.7.20l5 - arrived Peru 13.7.20l5 and was delivered early on the scheduled date. Very easy and clear tracking service. Excellent. Stress free.
Aileen Smith
15 July 2015
Delivery Driver 10/10
Speedy delivery. Fast and efficient. Local delivery driver rated 10/10 or even 11/10. Read more
Speedy delivery. Fast and efficient. Local delivery driver rated 10/10 or even 11/10.
Bartek
13 July 2015
Called your office at Liverpool today and requested a time of delivery as I had to take my Mum to the hospital. On delivery the DHL driver asked how my Mum was, genuine Customer Servic. thank you
Lorraine Highton
25 June 2015
Cannot review highly enough-ordered from Aus on 16.6.15 and was with us in UK by 19.9.15 followed on tracking all the way. Awesome. A******
nyla
20 June 2015
excellent service through out.
Parcel was delivered swiftly and i was kept informed all the way until parcel reached recipient . Read more
Parcel was delivered swiftly and i was kept informed all the way until parcel reached recipient .
johnson tawiah
18 June 2015
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.
 
 
 
DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.