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DHL EXPRESS REVIEWS - PAGE 61
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
Excellent and thoughtful delivery man!
We have had two items delivered this week for our children's Christmas gifts. On both occasions our driver has came to the door to enquire if the children were about ... Read more
We have had two items delivered this week for our children's Christmas gifts. On both occasions our driver has came to the door to enquire if the children were about as the items had a picture on the side of the box and they didn't want to ruin the surprise.
I have to say I was pleasantly surprised by this consideration and unfortunately it is not common place in my experience. Definitely a service other courier companies should be aspiring to! Thank you :-)
Julie Pritchard
01 December 2015
Lovely Driver who went out of his way to deliver my package.
Driver - Baron Trevor m- Lovely guy
I know this DHL driver as he regularly delivers to my place of work so when I missed a delivery to my home ... Read more
Driver - Baron Trevor m- Lovely guy
I know this DHL driver as he regularly delivers to my place of work so when I missed a delivery to my home address I left a note out and asked the driver to redeliver to my work address just down the road. I never expected it to happen if I'm honest but lucky for me it was Baron and he recognised my name and business address so he brought it to me - Such a lovely guy - An asset to DHL
Gill Anderson
26 November 2015
Brilliant
Tell us more about your experience with DHL!
Would you use our services ag
Would you recommend us to your friends or colleagues?
I sent a package from UK to ... Read more
Tell us more about your experience with DHL!
Would you use our services ag
Would you recommend us to your friends or colleagues?
I sent a package from UK to Bulgaria for my daughter and she received earlier.Joy is incredible
Did our service meet your expectations? If not, please enter your waybill number above so that we can follow up.
Suat Halilov
25 November 2015
highly recommended service
I was in need for the flexibility and cooperation which DHL customer service have shown me in my experience. I would use their service whenever I need again. Read more
I was in need for the flexibility and cooperation which DHL customer service have shown me in my experience. I would use their service whenever I need again.
M-Nour
25 November 2015
fantastic service and helpful staff
DHL courier GRAHAM tried to deliver to my office which was unmanned at that time . I came back later to find A WHILE YOU WERE OUT NOTE . I ... Read more
DHL courier GRAHAM tried to deliver to my office which was unmanned at that time . I came back later to find A WHILE YOU WERE OUT NOTE . I rang swindon who gave me grahams number and arranged for him to return and make the delivery same day. Very important as products were required for saturday morning . Many thanks graham for going out of your way to redeliver.
mark wade
13 November 2015
"Perfect"
Dropped of my package to DHL service point - they boxed and packaged my goods, it was collected within 30 minutes by DHL and delivered to Malta by 2.45 the ... Read more
Dropped of my package to DHL service point - they boxed and packaged my goods, it was collected within 30 minutes by DHL and delivered to Malta by 2.45 the following day.
Great Service thanks!
Sue Mclaughlin
11 November 2015
Best customer Service i ever had from this Customer Service Administrator at DHL Gibraltar.
I have lived in the US my whole life and it took me to travel to Gibraltar to finally experience what 'Above and Beyond' Customer Service is.
I had what ... Read more
I have lived in the US my whole life and it took me to travel to Gibraltar to finally experience what 'Above and Beyond' Customer Service is.
I had what I would call an over-the-top WOW level customer service experience.
Thank you Lianne W @ DHL Gibraltar. YOU ROCK!!!!
Kahar
Kahar K
10 November 2015
Excellent Customer Service!
We are delighted with the level of customer service we received. We had an issue - entirely our fault - that was rectified immediately by DHL who went above and ... Read more
We are delighted with the level of customer service we received. We had an issue - entirely our fault - that was rectified immediately by DHL who went above and beyond to help ensure our issue was resolved.
Freya Riseborough
06 November 2015
delivery
Excellent service parcel sent for Hong Kong Friday evening 30/10 received Monday morning 2/11. Most probably sooner if sunday was a normal working day as it arrived and Processed at ... Read more
Excellent service parcel sent for Hong Kong Friday evening 30/10 received Monday morning 2/11. Most probably sooner if sunday was a normal working day as it arrived and Processed at London Heathrow on the Saturday.
lee dukes
06 November 2015
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.