DHL REVIEWS - PAGE 6

You offered to text me when the van was one drop away. I could easily have met the driver but I didn't get a text. This is very annoying and I'm very annoyed.

I get deliveries pretty much every day from various couriers and your delivery guy is the best by far. Always happy and always on time. 10 out of 10. Thanks for a great service.

I don't know whether this is DHL's or W H Smith's fault. I went there to return a parcel and they said their DHL system was down. I asked when they thought it would be working again and they said they had no idea - it hadn't been working for months! I think DHL/Smith's should either get the system working again pronto or remove them from the DHL website. I was not a happy bunny!

Although I received an excellent service from dhl, I was very shocked that after being charged £70 delivery charge, I was then being asked for over £58 customs charges that I was not aware of before purchasing from usa. I have to put this down to a very expensive mistake. I will never buy from overseas again.

Think you need to deliver when u say

Brilliant service package came on time and in excellent condition would reccomend

I wasn't at home when delivery was attempted but as I arrived home later, the driver was returning along the main road where I live, an pulled in to deliver my parcel. He needn't have but I really appreciate that he took the time to do so

Was desperate to get a passport down to Monaco, guaranteed next day before 12pm and I’m delighted that you did it. The staff and service I received from the team at East Midlands Airport was exceptional, thank you for a brilliant service, you really saved the day.

Great service as always, always here on time stated . Highly recommended

Chloe was fantastic in helping on live chat, thank you for your help Team DHL