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DHL EXPRESS REVIEWS - PAGE 58

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 753 reviews
First Class Customer Service
My parcel had been delivered to the wrong place and the Customer Service agent that I spoke to was amazing. Dealt with my problem straight away, kept me posted throughout ... Read more
My parcel had been delivered to the wrong place and the Customer Service agent that I spoke to was amazing. Dealt with my problem straight away, kept me posted throughout her investigation and ensured that my parcel was delivered to me the very same day.
Martine
04 May 2016
Great Service And driver
VAN REG LM13 UKD DEESIDE DEPT GREAT DRIVER AND PERSONALITY !!!!! WOW WHAT SERVICE !!!!!!! THANK YOU Read more
VAN REG LM13 UKD DEESIDE DEPT GREAT DRIVER AND PERSONALITY !!!!! WOW WHAT SERVICE !!!!!!! THANK YOU
Tim Jennings
03 May 2016
Exceptional service given by Sanjay Sharma on route HR51
I felt compelled to write a review concerning the DHL courier, Sanjay Sharma who drives route HR51. He is professional, courteous and goes above and beyond in terms of his ... Read more
I felt compelled to write a review concerning the DHL courier, Sanjay Sharma who drives route HR51. He is professional, courteous and goes above and beyond in terms of his customer service. Recently, I was returning some items back to the USA and hadn't packaged the parcels up correctly. Sanjay quickly and professionally sorted the parcels out with the correct paperwork placed on the outside of the boxes so as to limit any potential delays with US Customs. I very rarely write reviews but I have to say he is the best courier I've ever experienced.
Ian Patterson
27 April 2016
Fabulous service and efficient staff.
Mary Rice
23 April 2016
ABSOLUTELY FANTASTIC
JUST LOOK AT THE ONE SENTANCE REVIEW, THAT SAYS IT ALL. I got worried that my parcel would not arrive on time.So I contacted the customer support team and they ... Read more
JUST LOOK AT THE ONE SENTANCE REVIEW, THAT SAYS IT ALL. I got worried that my parcel would not arrive on time.So I contacted the customer support team and they dealt with my concerns -sympathetically PROFESSIONALLY. Thank you all
Tahomaxs Bowes
16 April 2016
Fab-u-lus
Forgot to load one of my suitcases didn't realise until unloaded the coach Monday night. Tuesday started finding ways to retrieve case from Ireland to England.Tuesday 1600 found your site, ... Read more
Forgot to load one of my suitcases didn't realise until unloaded the coach Monday night. Tuesday started finding ways to retrieve case from Ireland to England.Tuesday 1600 found your site, received wayward item Friday am. 3 days less time than a letter.
Derrick
15 April 2016
Always friendly and helpfull
Martin is always friendly and helpful and cheers up our day when he collects Our deliveries. A credit to your company, and a very positive role model. Read more
Martin is always friendly and helpful and cheers up our day when he collects Our deliveries. A credit to your company, and a very positive role model.
Phase Eight
14 April 2016
So impressed . Great service
Thank you so much for getting my delivery from Darwin to Cape Town South Africa on time. I was impressed with the tracking system showing me where the parcel was ... Read more
Thank you so much for getting my delivery from Darwin to Cape Town South Africa on time. I was impressed with the tracking system showing me where the parcel was right through to the end. If I ever need anything to go to South Africa or elsewhere again, I will sure use DHL again. Denise 04/04/2016
Denise Troon
04 April 2016
The delivery driver is a legend
Big Rusty the driver!!! what a great advert he is for DHL always helpful and professional and he helps us deliver for our clients. We try to get all our ... Read more
Big Rusty the driver!!! what a great advert he is for DHL always helpful and professional and he helps us deliver for our clients. We try to get all our deliveries from companies to use DHL because the service is so good. Thanks to DHL for giving us a diamond !!!
cm ceramics
17 March 2016
Great fast delivery
I have been using DHL for International Delivery’s every time the delivery got to me fast with no problems , I was sent a text when it would be delivered. ... Read more
I have been using DHL for International Delivery’s every time the delivery got to me fast with no problems , I was sent a text when it would be delivered. I would use DHL again and I would recommend DHL
Khatri
16 March 2016
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 08:00-19:00 Monday to Friday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.