We will be happy to answer any questions or concerns you may have. Please call us on
DHL EXPRESS REVIEWS - PAGE 57
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
Holy so fast so good
Damn got it so fast and driver called in good time so we could arrange meeting.. Delivered 5 days before estimated and a very good service from the driver handing ... Read more
Damn got it so fast and driver called in good time so we could arrange meeting.. Delivered 5 days before estimated and a very good service from the driver handing it off aswell.
Magnus Fegri
17 June 2016
Excellent service that you don't find very often these days!
Arrived home at lunchtime, Friday, to find I'd missed my delivery and was really disappointed cos it was a pair of sandals for my holidays on Monday!! Can't tell you ... Read more
Arrived home at lunchtime, Friday, to find I'd missed my delivery and was really disappointed cos it was a pair of sandals for my holidays on Monday!! Can't tell you how surprised and DELIGHTED I was when, 10 mins later, doorbell rang and it was delivery man back to see if I was home yet. EXCELLENT SERVICE.
Lynda Steward
17 June 2016
Great customer service that went the extra mile
Top Man Phil a credit to DHL
Due to my awkward working times, I was unable to be at home to accept a delivery, that evening I changed the delivery ... Read more
Top Man Phil a credit to DHL
Due to my awkward working times, I was unable to be at home to accept a delivery, that evening I changed the delivery location online to a parcel locker near where I work, 50 miles away.
The following morning I had received a couple of missed calls, but I caught the third call and it was a DHL team member from Flint depot called Phil.
He told me the parcel I wanted delivered to a parcel locker was too big and was there anywhere else I would prefer it to be delivered. I found Phil (Known little Phil in the depot) really helpful and friendly and gave a genuine concern about my parcel. The only realistic option was for me to collect from the depot which he gave me clear directions and traffic tips. Overall a good customer experience. A good ambassador for DHL Thanks Phil :)
Mart Holloway
16 June 2016
Wonderful service-courteous, kind and unbelievably prompt.
My dress has come all the way from America to my little village and I only ordered it seven days ago. I had a text message left on my house ... Read more
My dress has come all the way from America to my little village and I only ordered it seven days ago. I had a text message left on my house phone regarding the VAT outstanding which I had not known about-after a quick chat with customer service I paid this on line and the package was here very shortly after that. A very big thank you to all of you and especially the very pleasant young man in the delivery van.
Menna Young
16 June 2016
well done DHL! once again!
once again DHL have delivered my parcel in good time for my daughters birthday next week.
In Florida. It included 6 china plates to complete a family heirloom teaset. They ... Read more
once again DHL have delivered my parcel in good time for my daughters birthday next week.
In Florida. It included 6 china plates to complete a family heirloom teaset. They were just as I packed them even though customs had checked my parcel. This all arrived in 4 days. I was able to watch my family opening it via the magic of skype! Thank you DHL.
Dorothy wirral merseyside.
P.S.
the wrong post code was on the waybill but got to the right address!!
D.shepherd
16 June 2016
Excellent service
I recently sent a small package from UK to South Africa. This arrived on time and with no hitches! I am so pleased and would definitely use DHL again. Thank ... Read more
I recently sent a small package from UK to South Africa. This arrived on time and with no hitches! I am so pleased and would definitely use DHL again. Thank you so much.
Mena Price
03 June 2016
really good service
to be honest it was good experience with you and you delivered my parcel in two days from birmingham(uk) to new delhi india as you agreed ..really gud well done ... Read more
to be honest it was good experience with you and you delivered my parcel in two days from birmingham(uk) to new delhi india as you agreed ..really gud well done all team....bless you all
upkar singh 07908882869
upkar singh
20 May 2016
Amazing service from Junior, the delivery guy on Berwick Street
Just want to say a MASSIVE THANK YOU to Junior, who has gone out of his way numerous times to help us out. Always friendly, hard-working and puts a big ... Read more
Just want to say a MASSIVE THANK YOU to Junior, who has gone out of his way numerous times to help us out. Always friendly, hard-working and puts a big smile on our faces. We would tell you to give him a promotion, but then we might have to get a new delivery guy :(
A massive THANK YOU, from all at MISAN Textiles
Misan
19 May 2016
deliveryperson Karen Woodward is fantastic
I'm just writing to say what a fantastic job karen woodward does for DHL.
She is friendly and helpful, and tries to make sure the parcel is delivered rather than ... Read more
I'm just writing to say what a fantastic job karen woodward does for DHL.
She is friendly and helpful, and tries to make sure the parcel is delivered rather than a "we tried to deliver..." note. I wish more delivery people were like her.
Rob
Rob Harley
18 May 2016
Get a quote
You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.