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DHL EXPRESS REVIEWS - PAGE 57

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 729 reviews
The staff were very helpful and the process didn't took longer .. well done guys good job thanks...
Yes I would definitely use the service again because the service is realible quick and excellent . Read more
Yes I would definitely use the service again because the service is realible quick and excellent .
fahd binhariz
28 February 2016
Very trustworthy and excellent quick service
We have had an account with DHL for a while now and have a very good reliable courier driver named Fran who collects our shipments every day. He is pleasant, ... Read more
We have had an account with DHL for a while now and have a very good reliable courier driver named Fran who collects our shipments every day. He is pleasant, very smart and always happy.
Sarah Johnson
24 February 2016
Always prompt and reliable - Ian Bridges is our regular driver - very efficient and pleasant
All the staff very pleasant and helpful on the telephone - straight thought without having to press lots of buttons. Able to recover information from previous bookings without having to ... Read more
All the staff very pleasant and helpful on the telephone - straight thought without having to press lots of buttons. Able to recover information from previous bookings without having to repeat details Parcels always arrive correctly at the destination Collection driver very helpful and pleasant and totally reliable. thanks
marilyn holmes
23 February 2016
Fast delivery-curtious manners by driver
from total pick-up to delivery 24.5 hrs, this was very fast and the driver showed me how to sign the machine and was a great help to me as I ... Read more
from total pick-up to delivery 24.5 hrs, this was very fast and the driver showed me how to sign the machine and was a great help to me as I am now getting on in age at 69.5yrs old. Thankyou.
P Faulkner
19 February 2016
Darren & your staff team are stars!
I want to thank Darren in particular but also Kieran & Scott who made sure my package was picked up this morning. I missed Darren when he first came this ... Read more
I want to thank Darren in particular but also Kieran & Scott who made sure my package was picked up this morning. I missed Darren when he first came this morning (my error) but he found time to quick stop by just 5 minutes after I called. Above & beyond & I am delighted. Thank you for the extra effort - it made a difference to my day & my business Sarah
Sarah Brammeier
09 February 2016
fab customer service go the extra mile
fantastic service from the customer services dept. spoke to a woman called Saffron this morning just to see if I could get my parcel re delivered to my work address ... Read more
fantastic service from the customer services dept. spoke to a woman called Saffron this morning just to see if I could get my parcel re delivered to my work address as had mistakenly put my home address on and so she rang the courier while I was on the phone and said he would try to do this for me but if not did explain fully what else I should do but within the hour he came and delivered it to my office no problem or faffle at all really really impressed at your brilliant service and promise cannot thank you enough DHL
lizzie rowe
09 February 2016
Excellent service , customer service was great and the driver was very kind .
I was really impressed by the service as the call centre staff was very helpful and I would sepcially like to thank the driver who rang me for the parcel ... Read more
I was really impressed by the service as the call centre staff was very helpful and I would sepcially like to thank the driver who rang me for the parcel as they were very important documents and I needed them urgently. I didnt get chance to get his name but i would like the company on my behalf to say big thank you to him. I would recommend dhl to all my family and friends.
Arslaan Khalid
05 February 2016
Fantastic service + helpful and accommodating staff at your Sheffield Service Point.
The service from DHL exceeded my expectations, my parcel was left at your Sheffield Service Point at 15:00hrs on Monday and was delivered to mid Texas USA at 10:00hrs on ... Read more
The service from DHL exceeded my expectations, my parcel was left at your Sheffield Service Point at 15:00hrs on Monday and was delivered to mid Texas USA at 10:00hrs on Wednesday, fantastic well done DHL. I must praise the staff at your Sheffield Service Point who were very friendly and accommodating who after inspecting the contents of my box allowed time for me to gift wrap some items before sealing the box. Finally, I must comment on your fixed price box system which I found excellent and wow the boxes are free, no more trying to find suitable boxes and taping them together. James Ronksley January 2016
James Ronksley
31 January 2016
Came back to deliver my package
DHL have been great. I am not always in or I don't always here the bell and today, instead of leaving a card in my outside postbox, DHL delivery came ... Read more
DHL have been great. I am not always in or I don't always here the bell and today, instead of leaving a card in my outside postbox, DHL delivery came back to see if I was in to receive my package. It now means I have another day to utilise the item that I was waiting for. Thank you DHL. I really appreciate it.
Sarah Brown
21 January 2016
Fantastic job guys!
Always reliable, Never let down, Well informed, well organised, I always feel happier when I know my deliveries are being taken care of by DHL, great job guys, Thanks! Read more
Always reliable, Never let down, Well informed, well organised, I always feel happier when I know my deliveries are being taken care of by DHL, great job guys, Thanks!
Allen Venus
21 January 2016
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DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.