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DHL EXPRESS REVIEWS - PAGE 57
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
Amazing service from Junior, the delivery guy on Berwick Street
Just want to say a MASSIVE THANK YOU to Junior, who has gone out of his way numerous times to help us out. Always friendly, hard-working and puts a big ... Read more
Just want to say a MASSIVE THANK YOU to Junior, who has gone out of his way numerous times to help us out. Always friendly, hard-working and puts a big smile on our faces. We would tell you to give him a promotion, but then we might have to get a new delivery guy :(
A massive THANK YOU, from all at MISAN Textiles
Misan
19 May 2016
deliveryperson Karen Woodward is fantastic
I'm just writing to say what a fantastic job karen woodward does for DHL.
She is friendly and helpful, and tries to make sure the parcel is delivered rather than ... Read more
I'm just writing to say what a fantastic job karen woodward does for DHL.
She is friendly and helpful, and tries to make sure the parcel is delivered rather than a "we tried to deliver..." note. I wish more delivery people were like her.
Rob
Rob Harley
18 May 2016
First Class Customer Service
My parcel had been delivered to the wrong place and the Customer Service agent that I spoke to was amazing. Dealt with my problem straight away, kept me posted throughout ... Read more
My parcel had been delivered to the wrong place and the Customer Service agent that I spoke to was amazing. Dealt with my problem straight away, kept me posted throughout her investigation and ensured that my parcel was delivered to me the very same day.
Martine
04 May 2016
Exceptional service given by Sanjay Sharma on route HR51
I felt compelled to write a review concerning the DHL courier, Sanjay Sharma who drives route HR51. He is professional, courteous and goes above and beyond in terms of his ... Read more
I felt compelled to write a review concerning the DHL courier, Sanjay Sharma who drives route HR51. He is professional, courteous and goes above and beyond in terms of his customer service. Recently, I was returning some items back to the USA and hadn't packaged the parcels up correctly. Sanjay quickly and professionally sorted the parcels out with the correct paperwork placed on the outside of the boxes so as to limit any potential delays with US Customs. I very rarely write reviews but I have to say he is the best courier I've ever experienced.
Ian Patterson
27 April 2016
ABSOLUTELY FANTASTIC
JUST LOOK AT THE ONE SENTANCE REVIEW, THAT SAYS IT ALL.
I got worried that my parcel would not arrive on time.So I contacted the customer support team and they ... Read more
JUST LOOK AT THE ONE SENTANCE REVIEW, THAT SAYS IT ALL.
I got worried that my parcel would not arrive on time.So I contacted the customer support team and they dealt with my concerns -sympathetically PROFESSIONALLY. Thank you all
Tahomaxs Bowes
16 April 2016
Fab-u-lus
Forgot to load one of my suitcases didn't realise until unloaded the coach Monday night. Tuesday started finding ways to retrieve case from Ireland to England.Tuesday 1600 found your site, ... Read more
Forgot to load one of my suitcases didn't realise until unloaded the coach Monday night. Tuesday started finding ways to retrieve case from Ireland to England.Tuesday 1600 found your site, received wayward item Friday am. 3 days less time than a letter.
Derrick
15 April 2016
Always friendly and helpfull
Martin is always friendly and helpful and cheers up our day when he collects
Our deliveries. A credit to your company, and a very positive role model. Read more
Martin is always friendly and helpful and cheers up our day when he collects
Our deliveries. A credit to your company, and a very positive role model.
Phase Eight
14 April 2016
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.