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DHL EXPRESS REVIEWS - PAGE 55

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 730 reviews
Wonderful service-courteous, kind and unbelievably prompt.
My dress has come all the way from America to my little village and I only ordered it seven days ago. I had a text message left on my house ... Read more
My dress has come all the way from America to my little village and I only ordered it seven days ago. I had a text message left on my house phone regarding the VAT outstanding which I had not known about-after a quick chat with customer service I paid this on line and the package was here very shortly after that. A very big thank you to all of you and especially the very pleasant young man in the delivery van.
Menna Young
16 June 2016
well done DHL! once again!
once again DHL have delivered my parcel in good time for my daughters birthday next week. In Florida. It included 6 china plates to complete a family heirloom teaset. They ... Read more
once again DHL have delivered my parcel in good time for my daughters birthday next week. In Florida. It included 6 china plates to complete a family heirloom teaset. They were just as I packed them even though customs had checked my parcel. This all arrived in 4 days. I was able to watch my family opening it via the magic of skype! Thank you DHL. Dorothy wirral merseyside. P.S. the wrong post code was on the waybill but got to the right address!!
D.shepherd
16 June 2016
Excellent service
I recently sent a small package from UK to South Africa. This arrived on time and with no hitches! I am so pleased and would definitely use DHL again. Thank ... Read more
I recently sent a small package from UK to South Africa. This arrived on time and with no hitches! I am so pleased and would definitely use DHL again. Thank you so much.
Mena Price
03 June 2016
really good service
to be honest it was good experience with you and you delivered my parcel in two days from birmingham(uk) to new delhi india as you agreed ..really gud well done ... Read more
to be honest it was good experience with you and you delivered my parcel in two days from birmingham(uk) to new delhi india as you agreed ..really gud well done all team....bless you all upkar singh 07908882869
upkar singh
20 May 2016
Amazing service from Junior, the delivery guy on Berwick Street
Just want to say a MASSIVE THANK YOU to Junior, who has gone out of his way numerous times to help us out. Always friendly, hard-working and puts a big ... Read more
Just want to say a MASSIVE THANK YOU to Junior, who has gone out of his way numerous times to help us out. Always friendly, hard-working and puts a big smile on our faces. We would tell you to give him a promotion, but then we might have to get a new delivery guy :( A massive THANK YOU, from all at MISAN Textiles
Misan
19 May 2016
deliveryperson Karen Woodward is fantastic
I'm just writing to say what a fantastic job karen woodward does for DHL. She is friendly and helpful, and tries to make sure the parcel is delivered rather than ... Read more
I'm just writing to say what a fantastic job karen woodward does for DHL. She is friendly and helpful, and tries to make sure the parcel is delivered rather than a "we tried to deliver..." note. I wish more delivery people were like her. Rob
Rob Harley
18 May 2016
Amazingly fast delivery from China
I will highly recommend your services. The online payment of duty makes things so easy for delivery. Read more
I will highly recommend your services. The online payment of duty makes things so easy for delivery.
Ben
09 May 2016
First Class Customer Service
My parcel had been delivered to the wrong place and the Customer Service agent that I spoke to was amazing. Dealt with my problem straight away, kept me posted throughout ... Read more
My parcel had been delivered to the wrong place and the Customer Service agent that I spoke to was amazing. Dealt with my problem straight away, kept me posted throughout her investigation and ensured that my parcel was delivered to me the very same day.
Martine
04 May 2016
Great Service And driver
VAN REG LM13 UKD DEESIDE DEPT GREAT DRIVER AND PERSONALITY !!!!! WOW WHAT SERVICE !!!!!!! THANK YOU Read more
VAN REG LM13 UKD DEESIDE DEPT GREAT DRIVER AND PERSONALITY !!!!! WOW WHAT SERVICE !!!!!!! THANK YOU
Tim Jennings
03 May 2016
Exceptional service given by Sanjay Sharma on route HR51
I felt compelled to write a review concerning the DHL courier, Sanjay Sharma who drives route HR51. He is professional, courteous and goes above and beyond in terms of his ... Read more
I felt compelled to write a review concerning the DHL courier, Sanjay Sharma who drives route HR51. He is professional, courteous and goes above and beyond in terms of his customer service. Recently, I was returning some items back to the USA and hadn't packaged the parcels up correctly. Sanjay quickly and professionally sorted the parcels out with the correct paperwork placed on the outside of the boxes so as to limit any potential delays with US Customs. I very rarely write reviews but I have to say he is the best courier I've ever experienced.
Ian Patterson
27 April 2016
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We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.