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DHL EXPRESS REVIEWS - PAGE 51

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 753 reviews
Fast delivery with a smile!!!!
Despite the wet,cold weather and heavy parcel the driver arrived with a friendly smile!! 10/10 service! Read more
Despite the wet,cold weather and heavy parcel the driver arrived with a friendly smile!! 10/10 service!
Stephen Keable
08 March 2018
Wow, great driver/delivery person
Fantastic delivery driver, friendly and polite,courteous, Read more
Fantastic delivery driver, friendly and polite,courteous,
louise douglas
08 March 2018
Someone ringing the bell gotta be DHL
well done once again DHL the service is always first class, my route is SH 5A your driver is always courteous and professional so well done once again DHL. Read more
well done once again DHL the service is always first class, my route is SH 5A your driver is always courteous and professional so well done once again DHL.
Peter Kynes
06 March 2018
Driver made extra effort and made my day
Smart polite and used his intelligence to make my delivery quicker. Read more
Smart polite and used his intelligence to make my delivery quicker.
Rene Lamarque
05 March 2018
collected and delivered promptly
Helen Lemmon
01 March 2018
Mistake with payment
I made an order at iHERB and pay for the item with shipment (in price include it). So sorry , but dont send me any SMS about payment for delivery. Read more
I made an order at iHERB and pay for the item with shipment (in price include it). So sorry , but dont send me any SMS about payment for delivery.
Toma
12 February 2018
fail to deliver
do not use for expensive items as they fail to deliver Read more
do not use for expensive items as they fail to deliver
U Shaw
16 January 2018
Reply from DHL

Dear Customer

Thank you for taking the time to give us your feedback.
 
We are really sorry to hear that you have experienced a problem with the service you have received from DHL. We have directed your issue to our Customer Service team.

Best regards
DHL Express UK
DHL can never give good surprises to our loved ones
Gini George
13 January 2018
Reply from DHL

Dear Gini

Thank you for reviewing your recent experience with DHL.

We apologise that you have received a less than satisfactory service. We take all feedback very seriously, so please be assured that we will investigate these issues thoroughly and our Customer Service team will contact you.

Best regards
DHL Express UK
Very bad delivery service
I am not happy about this service they said the driver had been to my property but there was no one there i have been in all day and i ... Read more
I am not happy about this service they said the driver had been to my property but there was no one there i have been in all day and i wil never use this delivery service again
Leigh Hopkins
11 January 2018
Worst customer service
Worst experiance they still owned some money.. Read more
Worst experiance they still owned some money..
Sakeria
11 January 2018
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 08:00-19:00 Monday to Friday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.