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DHL EXPRESS REVIEWS - PAGE 51

These reviews are for DHL Express only. If you would like to read reviews for DHL Parcel UK, please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL Parcel UK, please contact DHL Parcel Customer Service directly. DHL Express is unable to assist with DHL Parcel UK enquiries.

How do I know if I am a DHL Express or DHL Parcel customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10-digits, track your shipment on the DHL Parcel website.

 

 

Average rating 4.1 out of 5
Based on 729 reviews
Your courier, Marc Duckworth, is brilliant, he goes out of his way to be of help to us.
We had a customer in desperate need of a new vacuum pump by the next morning. We rang Marc, and he came out of his way to collect the package, ... Read more
We had a customer in desperate need of a new vacuum pump by the next morning. We rang Marc, and he came out of his way to collect the package, to ensure the customer received it in time. Excellent service. Thank you.
Frozen in Time
26 April 2017
Driver saved the day
The driver that picked up our package on Monday went above and beyond. Unfortunately I didn't think to get his name, but our booking ref was D140376. When he came ... Read more
The driver that picked up our package on Monday went above and beyond. Unfortunately I didn't think to get his name, but our booking ref was D140376. When he came to collect, we didn't have our package ready as we were waiting for it to arrive from the printers. He was polite and helpful and kindly said he would come back. He gave us plenty of time and came back again but we still didn't have it! He said he might be able to come back if he had time. We finally did get the package from the printers about 20 minutes later, and I was wondering how on earth we would get it to India on time. Then to my relief (and surprise) he did came back again and waited patiently while I put the last bits of tape on the box. The package has arrived to India this morning in plenty of time thanks to him!
Naomi
05 April 2017
excellent service
i really appreciate the kind behavior and the service, my parcel was with me in only one day, it was 16kgs thanx alot i will definitely recommend you to my ... Read more
i really appreciate the kind behavior and the service, my parcel was with me in only one day, it was 16kgs thanx alot i will definitely recommend you to my friends and relatives
ravinder
26 March 2017
easy company to deal with
Dealing with DHL daily basis, very friendly and efficient company, pleasure to deal with :) Read more
Dealing with DHL daily basis, very friendly and efficient company, pleasure to deal with :)
Tiina Vili
23 March 2017
Superfast all the way from UK to Australia! Fabulous service.
I needed an alternative to Parcelforce Global Express/Priority which was painfully slow and very expensive. So I tried DHL, which is tracked and signed, and could not believe the difference ... Read more
I needed an alternative to Parcelforce Global Express/Priority which was painfully slow and very expensive. So I tried DHL, which is tracked and signed, and could not believe the difference in service. Sent Thursday afternoon from Gravesend in Kent and it has already arrived in Queensland, Australia, on the Monday morning. That's just 2 working days, as opposed to more than a week previously, and almost 50% cheaper. I'm seriously impressed.
M Ruddock
20 March 2017
Knowledgable staff provided first class service
On our initial visit your employee knew what he was talking about, explained procedure in detail. When we returned with our parcel the lady packed the parcel , helped with ... Read more
On our initial visit your employee knew what he was talking about, explained procedure in detail. When we returned with our parcel the lady packed the parcel , helped with the paperwork in a very pleasant manner. The parcel handed in before noon on a Monday was in South Afria before 7.30 am on Tuesday cleared customs and delivered AM on Thursday. First class service.
Daniel Main
19 March 2017
Outstanding Customer Service!
I ordered a parcel from French Connection, but twice there was no one home so my driver - Rob - Number 4A - went out of his way to get ... Read more
I ordered a parcel from French Connection, but twice there was no one home so my driver - Rob - Number 4A - went out of his way to get the parcel to me. The parcel should have gone to Team Valley to the collection point but instead Rob brought it to my work for me! He obviously went out of his way so that I didn't have to. So so so grateful! Thank you so much! What a lovely guy :-)
Amy Allison
07 March 2017
Fastest delivery service I have used
Ordered parts for my bike from Ireland multiple times, saw every step of my packages location with fast updates and very accurate, also went through the U.K. Then to Germany ... Read more
Ordered parts for my bike from Ireland multiple times, saw every step of my packages location with fast updates and very accurate, also went through the U.K. Then to Germany and to the us, all in a day and a half, great service! Will recommend for sure.
Dylan headley
02 March 2017
Absolutely fantastic!!
My package arrived the next day to Europe. I am absolutely delighted, this is the first time I have used this courier service, and completely converted. I will definitely use ... Read more
My package arrived the next day to Europe. I am absolutely delighted, this is the first time I have used this courier service, and completely converted. I will definitely use again. The process was easy. I used the waybill number, and the package tracking facility was very informed all the way to destination. Top marks, for a fabulous service!!
Martyn P W C A S Link
28 February 2017
Amazing service DHL, picked up from a small fishing village in Co Down, N.Ireland and delivered to my customer in Ohio USA just over 48hours later, kept updated of progress on the way via mms
Would 100% use this service again. Totally faultless experience from package left me on Monday 13/2/17@ 11:59hours and delivered to my customer is Shaker Heights Ohio @ 11:37hours 15/02/17.***** Read more
Would 100% use this service again. Totally faultless experience from package left me on Monday 13/2/17@ 11:59hours and delivered to my customer is Shaker Heights Ohio @ 11:37hours 15/02/17.*****
Amanda Drysdale
15 February 2017
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DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.