not a good service

they leave packages on your doorstop so anyone can steal them. Read more

they leave packages on your doorstop so anyone can steal them.

Mrs Thomson

13 March 2018

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Poor Service

They go out of their way to discourage you from telephoning them. Read more

They go out of their way to discourage you from telephoning them.

Stephen Harriman

13 March 2018

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Makes you wait in all day and then doesn't arrive

Ana walker

09 March 2018

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Fast delivery with a smile!!!!

Despite the wet,cold weather and heavy parcel the driver arrived with a friendly smile!! 10/10 service! Read more

Despite the wet,cold weather and heavy parcel the driver arrived with a friendly smile!! 10/10 service!

Stephen Keable

08 March 2018

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Wow, great driver/delivery person

Fantastic delivery driver, friendly and polite,courteous, Read more

Fantastic delivery driver, friendly and polite,courteous,

louise douglas

08 March 2018

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Someone ringing the bell gotta be DHL

well done once again DHL the service is always first class, my route is SH 5A your driver is always courteous and professional so well done once again DHL. Read more

well done once again DHL the service is always first class, my route is SH 5A your driver is always courteous and professional so well done once again DHL.

Peter Kynes

06 March 2018

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Driver made extra effort and made my day

Smart polite and used his intelligence to make my delivery quicker. Read more

Smart polite and used his intelligence to make my delivery quicker.

Rene Lamarque

05 March 2018

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collected and delivered promptly

Helen Lemmon

01 March 2018

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Mistake with payment

I made an order at iHERB and pay for the item with shipment (in price include it). So sorry , but dont send me any SMS about payment for delivery. Read more

I made an order at iHERB and pay for the item with shipment (in price include it). So sorry , but dont send me any SMS about payment for delivery.

Toma

12 February 2018

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fail to deliver

do not use for expensive items as they fail to deliver Read more

do not use for expensive items as they fail to deliver

U Shaw

16 January 2018

Reply from DHL

Dear Customer

Thank you for taking the time to give us your feedback.

We are really sorry to hear that you have experienced a problem with the service you have received from DHL. We have directed your issue to our Customer Service team.

Best regards
DHL Express UK

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DHL EXPRESS REVIEWS - PAGE 50

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.