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DHL EXPRESS REVIEWS - PAGE 5

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 753 reviews
excellent service, very happy with the staff
I am very happy with Joseph the driver, he is very hard working, he is always on time collecting or delivering the parcel. you are very lucky of having such ... Read more
I am very happy with Joseph the driver, he is very hard working, he is always on time collecting or delivering the parcel. you are very lucky of having such as good driver.
Moustafa Chasan Dai
12 October 2023
Vladi, the solutuon driven man!
I requested my parcels to be collected today although it was organized for tomorrow, and Vladi from Manchester DHL Express service did his best to do it today by kindly ... Read more
I requested my parcels to be collected today although it was organized for tomorrow, and Vladi from Manchester DHL Express service did his best to do it today by kindly calling me in advance and organizing it patiently and smoothly. He is a perfect guy each company deserves. All the best Vladi. Thanks DHL Express.
Mehmet Kapusuz
03 October 2023
5 star service
Order pick up at 11.15 am , 15 mins later courier at my door. I didn't have a label printed off. No issues Jim was able to sort this. Extreme ... Read more
Order pick up at 11.15 am , 15 mins later courier at my door. I didn't have a label printed off. No issues Jim was able to sort this. Extreme helpful and friendly
Helen Mclachlan
06 September 2023
Excellent service as always
Very reliable service,I was able to track my parcel all the way till delivery,very polite couriers. Read more
Very reliable service,I was able to track my parcel all the way till delivery,very polite couriers.
Debra hough
11 August 2023
Helpful and friendly!
Great driver who told me exactly what I needed to do when I was sent the wrong item. Very helpful, went above and beyond what he needed to do. Was ... Read more
Great driver who told me exactly what I needed to do when I was sent the wrong item. Very helpful, went above and beyond what he needed to do. Was grateful for his help!
Elizabeth McCann
31 July 2023
Impressive service
We have always chosen DHL as we know them to be reliable have excellent communication and their service is exemplary their drivers are always so polite and timely thank you Read more
We have always chosen DHL as we know them to be reliable have excellent communication and their service is exemplary their drivers are always so polite and timely thank you
Kim chapman
29 July 2023
Brilliant
By far the best delivery people . On time good tracking first class Read more
By far the best delivery people . On time good tracking first class
suzi bishop
27 July 2023
Courier arrived before the printer finished printing the labels!
Wow! What brilliant service! Had just sent the shipping labels to the printer when the courier arrived at the door. The driver was really friendly and helpful (and there were ... Read more
Wow! What brilliant service! Had just sent the shipping labels to the printer when the courier arrived at the door. The driver was really friendly and helpful (and there were a lot of packages to collect) Cannot fault the service. 10/10
Kris
07 June 2023
brilliant bang on time and a lovely smile to go with it
Joyce Jones
27 April 2022
AMAZING SERVICE
DHL came to pick a returns order up which was supposed to be picked up by Hermes, anyway to cut a very long story short, Andy was amazing and very ... Read more
DHL came to pick a returns order up which was supposed to be picked up by Hermes, anyway to cut a very long story short, Andy was amazing and very helpful i cant praise him enough for the customer service he gave. Andy is a credit to your company. THANK YOU
Carole Butler
04 March 2022
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 08:00-19:00 Monday to Friday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.