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DHL EXPRESS REVIEWS - PAGE 5

Here are a few honest comments made by our customers about our service, which we hope you'll find useful.

If you need help tracking a parcel or have an enquiry that requires immediate assistance, please contact Customer Service.

Average rating 4.1 out of 5
Based on 705 reviews
Calling card left. No way of knowing how i can get it. Wrong name on card
Been on various websites no further forward. Everytime i enter the 10 digit number nothing found? Ridiculous. If i ever order anything again i will request not to use dhl. Read more
Been on various websites no further forward. Everytime i enter the 10 digit number nothing found? Ridiculous. If i ever order anything again i will request not to use dhl.
Julie Wilson
19 March 2021
Impossible to pay 3 attempts online 5 phone calls
I have tried to pay 3 times online and made numerous phone calls to different numbers given out by your team. I will not try again it's uo to you ... Read more
I have tried to pay 3 times online and made numerous phone calls to different numbers given out by your team. I will not try again it's uo to you to contact me.
Tony powell
15 March 2021
Account opening
I wan open account for my new company to send and receive shipments , there is no options available Read more
I wan open account for my new company to send and receive shipments , there is no options available
Amine Abdouni
13 March 2021
Maintaince is key word to guarantee globally
Didi Otisi
13 March 2021
Five star service from lovely five star home delivery driver helston .
Five star delivery home service . Lovely friendly delivery driver helston Cornwall . Prompt service delivered intact and to door . Series of parcels delivered Friendly and prompt thank you ... Read more
Five star delivery home service . Lovely friendly delivery driver helston Cornwall . Prompt service delivered intact and to door . Series of parcels delivered Friendly and prompt thank you Mr d.h.l lovely job !
Andrea Somers
11 March 2021
Five star delivery man in Helston cornwall
Five star delivery man in Helston . Prompt service fab communication Friendly and even has a dog biscuit ready for my dog 🐶 Thank you v much. Read more
Five star delivery man in Helston . Prompt service fab communication Friendly and even has a dog biscuit ready for my dog 🐶 Thank you v much.
Andrea Somers
11 March 2021
I paid 50 € they side it will arrive with then 4 days know they are saying it will arrive in 20 days don't believe what they say.
Abeil H
05 March 2021
No clear warning on Custom Charges
DHL give your quote for an international shipment and don't give any clear warning on customs charges or what they estimated charges will be . Now hit with a £200 ... Read more
DHL give your quote for an international shipment and don't give any clear warning on customs charges or what they estimated charges will be . Now hit with a £200 customs bill on a £50 package. Not impressed
Ben
03 March 2021
No patience
I was standing less than 10 feet from my front door. Heard the letter box go and a missed delivery slip had been put through. They never even knocked first. ... Read more
I was standing less than 10 feet from my front door. Heard the letter box go and a missed delivery slip had been put through. They never even knocked first. The guy was still getting in his van when I opened the door. I also have a dog that barks when someone is at the door and she didn't bark either. Poor delivery service from the drivers.
Linda .
01 March 2021
The website is horrible.
I was trying to book a pick and pay for the parcel and that was super complicated. They kept on asking me to add an account for paying, why cant ... Read more
I was trying to book a pick and pay for the parcel and that was super complicated. They kept on asking me to add an account for paying, why cant I just use the same old debit card like most online site.
Nyasha H
28 February 2021
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We will be happy to answer any questions or concerns you may have. Please call us on:

0844 248 0828

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

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