Average rating 4.1 out of 5

Based on 729 reviews

Leave a review

collected and delivered promptly

Helen Lemmon

01 March 2018

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Mistake with payment

I made an order at iHERB and pay for the item with shipment (in price include it). So sorry , but dont send me any SMS about payment for delivery. Read more

I made an order at iHERB and pay for the item with shipment (in price include it). So sorry , but dont send me any SMS about payment for delivery.

Toma

12 February 2018

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fail to deliver

do not use for expensive items as they fail to deliver Read more

do not use for expensive items as they fail to deliver

U Shaw

16 January 2018

Reply from DHL

Dear Customer

Thank you for taking the time to give us your feedback.

We are really sorry to hear that you have experienced a problem with the service you have received from DHL. We have directed your issue to our Customer Service team.

Best regards
DHL Express UK

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DHL can never give good surprises to our loved ones

Gini George

13 January 2018

Reply from DHL

Dear Gini

Thank you for reviewing your recent experience with DHL.

We apologise that you have received a less than satisfactory service. We take all feedback very seriously, so please be assured that we will investigate these issues thoroughly and our Customer Service team will contact you.

Best regards
DHL Express UK

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Very bad delivery service

I am not happy about this service they said the driver had been to my property but there was no one there i have been in all day and i ... Read more

I am not happy about this service they said the driver had been to my property but there was no one there i have been in all day and i wil never use this delivery service again

Leigh Hopkins

11 January 2018

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Worst customer service

Worst experiance they still owned some money.. Read more

Worst experiance they still owned some money..

Sakeria

11 January 2018

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Poor

Dilip Zala

02 December 2017

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It’s very nice service and I felt good for the service thanks to DHL and customer support team as well

Very service Read more

Very service

karthikkumar nallam

12 October 2017

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Amazing customer servive

I booked two collected with Clare, and she was the nicest lady I have even spoken to, amazing customer service, lovely lady! Read more

I booked two collected with Clare, and she was the nicest lady I have even spoken to, amazing customer service, lovely lady!

Ellie Lockwood

06 October 2017

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Pleasant, professional lovely guy!

Jack is always lovely when he delivers. He came back especially when needed to return. Always smiling. Great service! Thanks! Read more

Jack is always lovely when he delivers. He came back especially when needed to return. Always smiling. Great service! Thanks!

Yvonne Szumski

03 October 2017

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DHL EXPRESS REVIEWS - PAGE 49

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.