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DHL EXPRESS REVIEWS - PAGE 49

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 746 reviews
Useless
did not knock or ring my doorbell ! Just left a while you where out card. Read more
did not knock or ring my doorbell ! Just left a while you where out card.
STEVEN RICHARDS
06 April 2018
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Excellent service from Mike Early went above and beyond
Missed my delivery driver mike early rang me again later in afternoon to 're arrange dropped off on his way back absolutely made up top service Read more
Missed my delivery driver mike early rang me again later in afternoon to 're arrange dropped off on his way back absolutely made up top service
Mark MILLINGTON
05 April 2018
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Very bad delay
Read more
Adam smith
04 April 2018
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Don't bother, it won't let you leave details of non delivery, no tracking card, no customer service, and premium rate telephone rate.No Customer Service at all.No parcel.
Read more
Ann Mount
03 April 2018
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Disgraceful, unprofessional and zero customer care at premium telephone rate
Read more
Ann Mount
03 April 2018
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AWFUL
Never leave with a neighbour even when arranged. Don’t leave card with tracking number. Ignore notes left on inside of front door. Read more
Never leave with a neighbour even when arranged. Don’t leave card with tracking number. Ignore notes left on inside of front door.
Joanne smith
27 March 2018
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Outstanding service
I believe DHL is honest organisation Read more
I believe DHL is honest organisation
MOHAMMAD KABIR
26 March 2018
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Terrible!!
Not a very good experience. Read more
Not a very good experience.
Rachel
22 March 2018
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Terrible Service waited in all day after we were told parcel would be delivered today.
Tried to leave review but was told would not accept reviews of this nature Read more
Tried to leave review but was told would not accept reviews of this nature
Myra Dupuis
20 March 2018
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Terrible service
Terrible service, was boked collection and nobdy came... wait all day long, lost customers Read more
Terrible service, was boked collection and nobdy came... wait all day long, lost customers
Vitalka
19 March 2018
Show less
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

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DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.