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DHL EXPRESS REVIEWS - PAGE 35

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 746 reviews
JAKE 👍👍👍👍
Jake was amazing helping me with my delivery but my I phone as well the patience of a saint sense of humour and managed to talk me through the process ... Read more
Jake was amazing helping me with my delivery but my I phone as well the patience of a saint sense of humour and managed to talk me through the process of sending important documents to northern Cyprus 10/10
Anita Ibrahim
06 February 2019
excellent service
Super fast and would use/recommend again. Read more
Super fast and would use/recommend again.
Tim Lloyd
24 January 2019
Impressed with your excellent service
Would definatey do more business with Range as the delvery service from yourselves is excellent we were told what day you would arrive and on the day of delivery had ... Read more
Would definatey do more business with Range as the delvery service from yourselves is excellent we were told what day you would arrive and on the day of delivery had an hor delivery slot! The drive arrved at the time he said he would! The weTher was not the best icy riads and snow as well Brilliant
Doris Gravestock
23 January 2019
Sunny the DHL driver
Sunny Mahtab Khan is an amazing driver, who is very positive and friendly. Always get job done with a smile. Very good service from Sunny every time! I wish everyone ... Read more
Sunny Mahtab Khan is an amazing driver, who is very positive and friendly. Always get job done with a smile. Very good service from Sunny every time! I wish everyone is like you. Thank you Sunny :)
Timea
21 January 2019
Brian Anderson - Northampton Depot
DHL have an awesome driver in Brian - he has to be the most friendly, honest, happy and helpful courier. A true asset to DHL 5* Read more
DHL have an awesome driver in Brian - he has to be the most friendly, honest, happy and helpful courier. A true asset to DHL 5*
Sarah Hearn
16 January 2019
Brilliant service, wouldn't use anyone else!
We had an emergency in that my husband had left his laptop behind when returning to an IT contract in Bristol. He was so anxious because it was essential for ... Read more
We had an emergency in that my husband had left his laptop behind when returning to an IT contract in Bristol. He was so anxious because it was essential for on-call work from his hotel. I thought of a courier and remember DHL was highly regarded. The whole procedure was easy, efficient, with a helpful driver and very reasonably priced. I'd found the laptop quite late on in the day but it was delivered to his workplace the next morning. Overall, DHL are excellent and I can't fault them.
Mrs Alicia Giambarresi
11 January 2019
Driver Rohan Santa was so helpful
Driver went out of his way to be helpful several times. He came back to pick up marked exam papers after the documents had been sent to the wrong email ... Read more
Driver went out of his way to be helpful several times. He came back to pick up marked exam papers after the documents had been sent to the wrong email address by admin. Not once, but twice on the same afternoon. Well done Rohan PR8E.
Peter
10 January 2019
Early delivery
Received an email in the morning advising of a delivery 13.46 - 14.45 however the delivery driver turned up at 12.45. No communication despite saying oh I wasn't expecting you ... Read more
Received an email in the morning advising of a delivery 13.46 - 14.45 however the delivery driver turned up at 12.45. No communication despite saying oh I wasn't expecting you for another hour. Even though I'm on crutches the large box was just passed to me and he walked off.
Zoe Pushong
09 January 2019
Francisco at Newport is the best delivery driver ever!
Delivery drivers often get a bad press. But I wanted everyone to know how fantastic a delivery driver Francisco (based at Newport DHL) is. I live in an awkward place ... Read more
Delivery drivers often get a bad press. But I wanted everyone to know how fantastic a delivery driver Francisco (based at Newport DHL) is. I live in an awkward place to find, but he went out of his way to make sure that the delivery happened. He came back from quite a distance, without any hesitation, having failed to find it the first time - always keeping me informed as to where he was. Then, as it was heavy, he did all the handling. I can't fault him. Thank you so much, Francisco - you are a credit to DHL. Julie P
Julie Price
04 January 2019
Belfast head office
Courtney in Belfast office is a very helpful, pleasant, courteous young girl. She went out of her way to organise delivery of a very important document to go to Norway ... Read more
Courtney in Belfast office is a very helpful, pleasant, courteous young girl. She went out of her way to organise delivery of a very important document to go to Norway within 24hours. My sister + I cannot thank her + the team at DHL enough for their help.
Sheena CAMPBELL
03 January 2019
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.