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DHL EXPRESS REVIEWS - PAGE 34

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 753 reviews
Fantastic Friendly service, very polite and professional always delivers with a smile Delivery Driver Ali Aytac.
Ali has been delivering our shops orders for a few months with DHL. I have to say as one of the store managers I am Highly satisfied with the 5* ... Read more
Ali has been delivering our shops orders for a few months with DHL. I have to say as one of the store managers I am Highly satisfied with the 5* service Ali has provided, He is always on time, and very polite and nothing is too much trouble. I highly recommend DHL and they need to hire more delivery drivers like Ali Aytac,. Depot Base - Bullwell
Mandy Kidd-Brown
02 April 2019
Excellent service as usual.
Was not at home when delivery came but courier went out of their way to put it in a safe place. Very much appreciated, since it was wallpaper and decorator ... Read more
Was not at home when delivery came but courier went out of their way to put it in a safe place. Very much appreciated, since it was wallpaper and decorator was waiting for it! Many thanks.
JOAN MCCARTNEY
01 April 2019
Poor website
Tried to get straight forward info from the website about office locations and couldn’t get it. Read more
Tried to get straight forward info from the website about office locations and couldn’t get it.
David Carew-Jones
22 March 2019
Deliveries despite incorrect address - amazing service!
On numerous occasions our driver had delivered parcels to us despite the address label being incorrect. Exceptional service, I would highly recommend DHL Express (Exeter) to everyone! Thank you. Read more
On numerous occasions our driver had delivered parcels to us despite the address label being incorrect. Exceptional service, I would highly recommend DHL Express (Exeter) to everyone! Thank you.
Monique
21 March 2019
Dean - Fabulous delivery driver route EX6X
Dean covers our area for DHL and he is a little star! Always smiling and always so helpful, even on the most miserable of rainy days. A gentleman and an ... Read more
Dean covers our area for DHL and he is a little star! Always smiling and always so helpful, even on the most miserable of rainy days. A gentleman and an absolute pleasure to deal with. Five stars!!!
Granny Gothards Ltd
20 March 2019
This is very fast service.
Online details filled in by me, got ref no and went to Access point and they did the rest. DHL envelope included in price! You just need to take your ... Read more
Online details filled in by me, got ref no and went to Access point and they did the rest. DHL envelope included in price! You just need to take your docs and ref no; that s it! Wow
SuNNY
19 March 2019
Hes always so happy! Makes such a difference.
First of all I would like to thank the courier for finding my house as 60% of my parcels go to another address ending in drive not close! Secondly hes ... Read more
First of all I would like to thank the courier for finding my house as 60% of my parcels go to another address ending in drive not close! Secondly hes such a pleasure to open the door to! Hes so cheerful and happy. Hes great, keep hold of him. Thank you.
Laura Dear
19 March 2019
IMPRESSIVE SERVICE !!!!
Words fail me to express my gratitude for the HIGH QUALITY customer service of the Telephone Call center and "Ike": our local delivery courier, who all went above and beyond ... Read more
Words fail me to express my gratitude for the HIGH QUALITY customer service of the Telephone Call center and "Ike": our local delivery courier, who all went above and beyond the call of duty to ensure my mail order was delivered. I recommend DHL without any hesitation to anyone considering their services. Tony D
Tony David
13 March 2019
Excellent Courier
I have just been asked to take in a parcel for a neighbour. The gentleman rang my bell and very politely asked if I would so kind as to take ... Read more
I have just been asked to take in a parcel for a neighbour. The gentleman rang my bell and very politely asked if I would so kind as to take in a parcel and apologised for inconveniencing me. Her had such a nice way, very appreciative and very personable. I complimented him on his manner which he also appreciated. How nice it is to encounter people who provide a service and respectfully treat you as a valued customer, even though I wasn’t the customer. Working from home I am often asked to take in parcels for neighbours and the couriers are not always this considerate. He is a credit to your company, value him and foster more of the same within your organisation please. Regards Peter
Peter
08 March 2019
Excellent Courier
I have just been asked to take in a parcel for a neighbour. The gentleman rang my bell and very politely asked if I would so kind as to take ... Read more
I have just been asked to take in a parcel for a neighbour. The gentleman rang my bell and very politely asked if I would so kind as to take in a parcel and apologised for inconveniencing me. Her had such a nice way, very appreciative and very personable. I complimented him on his manner which he also appreciated. How nice it is to encounter people who provide a service and respectfully treat you as a valued customer, even though I wasn’t the customer. Working from home I am often asked to take in parcels for neighbours and the couriers are not always this considerate. He is a credit to your company, value him and foster more of the same within your organisation please. Regards Peter
Peter
08 March 2019
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

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We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 08:00-19:00 Monday to Friday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.