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DHL EXPRESS REVIEWS - PAGE 31

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 729 reviews
Shoutout to AB15 Aberdeen Delivery Driver The most pleasant, smiley, courteous driver that you could ever meet! An absolute credit to your Company. Please take note DHL as he’s one in a million!!
Great service all round. Will absolutely recommend. Read more
Great service all round. Will absolutely recommend.
Susan
01 May 2019
Exemplary Service !!!
On 12/4/19 I, an American citizen, had to arrange for shipping my mobile phone (which was lost on a bus and also found by the bus driver from the central ... Read more
On 12/4/19 I, an American citizen, had to arrange for shipping my mobile phone (which was lost on a bus and also found by the bus driver from the central bus station in Galway, Ireland). Your DHL person who helped me at your near Liverpool Airport office, Kieran, was the most helpful person my wife and I had ever met. Through his incredible effort working with your International and Ireland offices he was miraculously able to arrange for a DHL courier pick up of my (very expensive) mobile phone at the Galway, Ireland central bus station and assured that it would be ultimately delivered safely to our home in America (Danville, CA). Kieran brought in his colleague Bryan to bolster and greatly assist in his efforts to help us as well. My family and I are so very, very grateful for the help of these two wonderful human beings, their professionalism, compassion, and dignity are exemplary, and words don't adequately convey our gratitude. Thank you so very much. Sincerely, Ed Godfrey
Edward Godfrey
19 April 2019
Courier Sebasitao Lopez i.d DY2D
Courier Sebasitao Lopez i.d DY2D Always goes above and beyond to make sure his customers are happy always with a smile polite and helpful thank you very much from Toni ... Read more
Courier Sebasitao Lopez i.d DY2D Always goes above and beyond to make sure his customers are happy always with a smile polite and helpful thank you very much from Toni and anDrea you are an asset to dhl
Toni g
17 April 2019
GREAT ASSET
We have recently had a new driver delivering our goods. Not only is this particular gentleman always on time every day but he delivery's with a smile - something you ... Read more
We have recently had a new driver delivering our goods. Not only is this particular gentleman always on time every day but he delivery's with a smile - something you cant pay for. Always a happy chap. Cheers Jason! Your a great asset to your company.
Leo Calvin
11 April 2019
Excellent. I had documents to go to an attorneys office in South Africa, I took said package into dhl collection point the staff there were very helpful.......package was delivered 3 days later WOW if that ain’t service I don’t know what is.
Dave Farley
08 April 2019
Delivery driver failed but customer service team were great help
Your driver attempted to deliver my parcel to the wrong house on the wrong road! Luckily Tom in your customer service team has been able to help me get it ... Read more
Your driver attempted to deliver my parcel to the wrong house on the wrong road! Luckily Tom in your customer service team has been able to help me get it redelivered tomorrow on a pre 12 delivery. This parcel is very important for me, so as long as the driver finds the right place tomorrow all should be fine. Thank you Tom.
Nicola Bartholomew
02 April 2019
Fantastic Friendly service, very polite and professional always delivers with a smile Delivery Driver Ali Aytac.
Ali has been delivering our shops orders for a few months with DHL. I have to say as one of the store managers I am Highly satisfied with the 5* ... Read more
Ali has been delivering our shops orders for a few months with DHL. I have to say as one of the store managers I am Highly satisfied with the 5* service Ali has provided, He is always on time, and very polite and nothing is too much trouble. I highly recommend DHL and they need to hire more delivery drivers like Ali Aytac,. Depot Base - Bullwell
Mandy Kidd-Brown
02 April 2019
Excellent service as usual.
Was not at home when delivery came but courier went out of their way to put it in a safe place. Very much appreciated, since it was wallpaper and decorator ... Read more
Was not at home when delivery came but courier went out of their way to put it in a safe place. Very much appreciated, since it was wallpaper and decorator was waiting for it! Many thanks.
JOAN MCCARTNEY
01 April 2019
Poor website
Tried to get straight forward info from the website about office locations and couldn’t get it. Read more
Tried to get straight forward info from the website about office locations and couldn’t get it.
David Carew-Jones
22 March 2019
Deliveries despite incorrect address - amazing service!
On numerous occasions our driver had delivered parcels to us despite the address label being incorrect. Exceptional service, I would highly recommend DHL Express (Exeter) to everyone! Thank you. Read more
On numerous occasions our driver had delivered parcels to us despite the address label being incorrect. Exceptional service, I would highly recommend DHL Express (Exeter) to everyone! Thank you.
Monique
21 March 2019
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We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.