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DHL EXPRESS REVIEWS - PAGE 3
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
Excellent and Outstanding Service as Always
I have ALWAYS experienced an excellent service. I have had no problems with receiving any orders when DHL are the used courier. I cannot fault DHL in any way. Thank ... Read more
I have ALWAYS experienced an excellent service. I have had no problems with receiving any orders when DHL are the used courier. I cannot fault DHL in any way. Thank you for your continued excellent and outstanding service. Thank you 😊
Denise Baker
23 February 2024
She was extremely helpful and very kind and supportive. Total pleasure and respectfully great quality of experience and work she done. I was really impressed and happy with her performance. He named is becca. She work on customer service care. Wow service
Becca was brilliant. She was a star. Really enjoyed and the service totally deserved the award and wow service. Thank you so much becca. Keep it up. Remember I told ... Read more
Becca was brilliant. She was a star. Really enjoyed and the service totally deserved the award and wow service. Thank you so much becca. Keep it up. Remember I told I leave the feedback. My name is Ralph
Ralph
14 February 2024
Brilliant Service with a Smile!
Due to the nature of my business I receive a lot of deliveries from DHL and other delivery companies. Vivaldo has been delivering to me for roughly the past two ... Read more
Due to the nature of my business I receive a lot of deliveries from DHL and other delivery companies. Vivaldo has been delivering to me for roughly the past two years. He has always been friendly, helpful and reliable. He is on route SW3A and has been a consistently friendly face whenever he delivers to me. I have recently had a brief stay in hospital and Vivaldo has been very supportive and concerned for my welfare. You don't expect that from a delivery company and it has been much appreciated.
Ben Silverstein
02 February 2024
Amazing helpful Staff
I would like to thank very helpful staff especially T for sorting out my problem today at Thatcham depot.
You made my day easier Read more
I would like to thank very helpful staff especially T for sorting out my problem today at Thatcham depot.
You made my day easier
Alicia Caswell
31 January 2024
DHL speedy and reliable delivery partner
WE ARE REGULAR CUSTOMER OF DHL AND WE HAVE SHIPMENTS GOING OUT EVERYDAY. THE REGULAR COURIER DRIVER JOEPH FERNANDES HAVE BEEN GIVING EXCEPTIONAL AND SPEEDY SERVICE AROUND WEMBLEY. THIS GUY ... Read more
WE ARE REGULAR CUSTOMER OF DHL AND WE HAVE SHIPMENTS GOING OUT EVERYDAY. THE REGULAR COURIER DRIVER JOEPH FERNANDES HAVE BEEN GIVING EXCEPTIONAL AND SPEEDY SERVICE AROUND WEMBLEY. THIS GUY MAKES US WANT TO USE DHL AGAIN AND AGAIN AND IT IS ALWAYS A PLEASURE TO SEE HIS SMILING FACE EVERYTIME HE COMES TO PICK OUR SHIPMENTS.JOSEPH HAS MADE MANY THINGS EASIER FOR US EVEN ON A LEVEL WHERE USUAL DRIVER WOULD NOT GO
Mehul Patel
25 January 2024
Above and beyond in Newport
Went to pick up a diverted parcel and received outstanding customer service from the man on the desk and the delivery driver. They really went above and beyond to make ... Read more
Went to pick up a diverted parcel and received outstanding customer service from the man on the desk and the delivery driver. They really went above and beyond to make sure we got our usual parcel home safe ☺️
Amy
23 January 2024
SERVICE ABOVE AND BEYOND
We are a health clinic requiring DHL services to ship samples within and outside the UK and over the past 8 months, we have had the pleasure of the services ... Read more
We are a health clinic requiring DHL services to ship samples within and outside the UK and over the past 8 months, we have had the pleasure of the services of two of your superb employees namely Craig Pittham and Neil Redrupp of your Northampton branch.
They have been exceptionally helpful, going above and beyond to ensure the effective collection and delivery of our samples. One may say they are only doing their job, but this is not the case, they have made our jobs and lives so much easier and we are rest assured that everything will go smoothly every time we know that Craig or Neil is on Duty.
We wanted to express our thanks and let you know that they are living and breathing examples of a great customer service. Thank you Craig and Neil. We really appreciate your commitment and dedication.
Olubunmi Ijeh
23 January 2024
Always delivered with a smile.
Your service is brilliant. The delivery drivers are polite helpful and friendly. I recommend DHL to my friends. Your service from the USA is excellent. Thank you. Read more
Your service is brilliant. The delivery drivers are polite helpful and friendly. I recommend DHL to my friends. Your service from the USA is excellent. Thank you.
Frank Stringer
18 January 2024
Cracking service
The lady that delivered the ergonomic desk that I ordered from online was fantastic, not only is she very strong and capable but caring too as she moved a parcel ... Read more
The lady that delivered the ergonomic desk that I ordered from online was fantastic, not only is she very strong and capable but caring too as she moved a parcel that had been left on my door step to a safe place for me along with the desk she was delivering and I really do appreciate that as I have had parcels stolen in the past.
The lady is an absolute star and I hope DHL appreciate her as her customer care is Stirling!
Thank you so much!
Kim
13 December 2023
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.