DHL REVIEWS - PAGE 3

Here are a few honest comments made by our customers about our service, which we hope you'll find useful.

Average rating 4.0 out of 5
Based on 561 reviews
Great service...don't take your parcels anywhere else
Not all DHL drop off points are the same! Friendly and efficient. Read more
Not all DHL drop off points are the same! Friendly and efficient.
Dionne Greenwood
25 May 2020
Excellent Staff
It was an excellent experience from start to finish. The young lady that served me did everything to help. My parcel needed a different address from the one I had ... Read more
It was an excellent experience from start to finish. The young lady that served me did everything to help. My parcel needed a different address from the one I had been given, and she tracked down where to send it via a long wait on the phone. Many thanks to DHL
Andrew Baugh
18 May 2020
Mr Ben Speer(LM6A)-the Best courier which DHL have it
Mr Ben Speer all the time comes as soon as the Pick up has been ordered. Sorry,but the others couriers all the time comes very late,I have to chase up ... Read more
Mr Ben Speer all the time comes as soon as the Pick up has been ordered. Sorry,but the others couriers all the time comes very late,I have to chase up DHL all the time,when Ben is not on duty Some of them are even rude,when they are coming DHL should give to Mr Ben Speer more shifts Well done Mr Speer
Marcela
14 May 2020
Fast delivery
I would like to thank you DHL for the quick delivery. Read more
I would like to thank you DHL for the quick delivery.
Patricia Guerra
09 March 2020
For £50 order form pakistan i had to pay £21 tax on top of the delivery costs .Very disappointed.
Sam
06 March 2020
My Knight in Shining Armour
What a great service, I received a call 20 minutes before arrival as a courtesy call. Upon arrival I was outside my front door in a panic due to a ... Read more
What a great service, I received a call 20 minutes before arrival as a courtesy call. Upon arrival I was outside my front door in a panic due to a seperate delivery company dropping off heavy goods and leaving them in the road for me to unrealsitcily pick up by myself as they refused to help bring it in my house. I was then rescued by the very kind Jason from DHL who not only delivered my goods (physically into my house). But also kindly helped finish the job I expected from the other delivery company. Jason reached my property in great time with regular updates amoungst going above and beyond with his impeccable customer service. I cannot thank him enough and thanks to Jason I will forever sing DHLs praises and reccomend them to my friends and family.
Abby Cardall
05 March 2020
HOW DO THEY DO IT ?!
Somehow these guys manage to get a parcel form Italy to my front door in the UK in under a day. And this is not a one off it's happened ... Read more
Somehow these guys manage to get a parcel form Italy to my front door in the UK in under a day. And this is not a one off it's happened several times now. They never fail to deliver and are always polite and courteous. I saw inside the DHL van and it was spotless and well organised unlike other companies I,ve had the misfortune of dealing with where everything is just thrown in the back like rubbish (it's not rubbish its people's belongings). I would highly recommend DHL as one of; if not the best courier company around. Thanks DHL (note to reader: just one thing though, try not to book through parcel 2go if you can avoid it as you then lose all conection to DHL and may well get an agency driver in a plain white van and DHL bib who doesn't have the same high standards). Book direct or use ipost for the real DHL experience.
Sean T
01 March 2020
turned up early
Text said delivery between 12-15 and 1-15 pm arrived home at 12-05 to find the driver had come early then had a text at 12-16 to say we were out!! Read more
Text said delivery between 12-15 and 1-15 pm arrived home at 12-05 to find the driver had come early then had a text at 12-16 to say we were out!!
julie tuck
28 February 2020
Mark was very very helpful nothing too much trouble, thank you.
Mr. RIccardo Pinchi
27 February 2020
Fantastic service from craig
Would like to say thank you to Craig (NT5B) for ensuring I received my parcel. Fantastic customer service Read more
Would like to say thank you to Craig (NT5B) for ensuring I received my parcel. Fantastic customer service
Christina
26 February 2020
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We will be happy to answer any questions or concerns you may have. Please call us on:

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Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

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