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DHL EXPRESS REVIEWS - PAGE 3
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
Great Service With A Smile 😃
This is the 3rd time I have used DHL to send a package overseas. As my mobility is not great it beats traipsing to the post office; not having to ... Read more
This is the 3rd time I have used DHL to send a package overseas. As my mobility is not great it beats traipsing to the post office; not having to do any serious wrapping up of items. the different sizes of boxes adequate for ones needs and the costs- cannot complain. Counter service is courteous, polite, friendly and helpful and today the person who collected the items to be dispatched was able to take mine as he waited for the couple of minutes it took the counter staff to finish processing my package. So my Sister will have a surprise by Wednesday/Thursday this week. What a Service! Will definitely continue to use DHL to send my packages universally and I will also recommend this service to others. 😊
Del
29 April 2024
THE DELIVERY BEAST
Dhl have been giving us an excellent service till date. The regular courier driver Joseph have been an exceptionally amazing guy in Wembley. If we miss a delivery he always ... Read more
Dhl have been giving us an excellent service till date. The regular courier driver Joseph have been an exceptionally amazing guy in Wembley. If we miss a delivery he always makes sure he gives another attempt in the evening or later on the same day. He always goes out the way to help the customers. Great service from DHL. 100% reliable
Aqvisha Deudita Camelo
15 April 2024
Outstanding Service
I would like to say a big Thank you to all the advisor that help me make my grandads 100th birthday come true, he will be so happy with his ... Read more
I would like to say a big Thank you to all the advisor that help me make my grandads 100th birthday come true, he will be so happy with his gift on Sunday, you have been a big part in putting a smile on his face and i want to say Thank you from my family to you all.
keep up the great work and you all deserve a big well done from your managers or the heads above.
Carla
05 April 2024
Great service
Our delivery driver Stephen arrived today, he had many different boxes and due to my husbands bad back offered to help place all the boxes inside the house. Really lovely ... Read more
Our delivery driver Stephen arrived today, he had many different boxes and due to my husbands bad back offered to help place all the boxes inside the house. Really lovely lad very polite and friendly, a credit to the company great service.
Gill
21 March 2024
EMA Service point brilliant staff
Cynthia and Jo at the EMA service point are first class.
Friendly, efficient service and I had a great customer interaction when sending 2 recent consignments including one to Sweden. ... Read more
Cynthia and Jo at the EMA service point are first class.
Friendly, efficient service and I had a great customer interaction when sending 2 recent consignments including one to Sweden.
So much nicer than my previous experience at another Service point.
Thanks Ladies.
Chris King
13 March 2024
Excellent and Outstanding Service as Always
I have ALWAYS experienced an excellent service. I have had no problems with receiving any orders when DHL are the used courier. I cannot fault DHL in any way. Thank ... Read more
I have ALWAYS experienced an excellent service. I have had no problems with receiving any orders when DHL are the used courier. I cannot fault DHL in any way. Thank you for your continued excellent and outstanding service. Thank you 😊
Denise Baker
23 February 2024
She was extremely helpful and very kind and supportive. Total pleasure and respectfully great quality of experience and work she done. I was really impressed and happy with her performance. He named is becca. She work on customer service care. Wow service
Becca was brilliant. She was a star. Really enjoyed and the service totally deserved the award and wow service. Thank you so much becca. Keep it up. Remember I told ... Read more
Becca was brilliant. She was a star. Really enjoyed and the service totally deserved the award and wow service. Thank you so much becca. Keep it up. Remember I told I leave the feedback. My name is Ralph
Ralph
14 February 2024
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.