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DHL EXPRESS REVIEWS - PAGE 27

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 729 reviews
Izadeal is amazing!🤩
I was out at work and wouldn’t make my delivery in time, so izadeal phoned me to see if I would be their to get my package as it required ... Read more
I was out at work and wouldn’t make my delivery in time, so izadeal phoned me to see if I would be their to get my package as it required a signature. After saying I would be late I asked if he could pass it on to neighbours which he tried to do but they weren’t in. So instead of waiting until the next day or when it would be re-delivered again he met me and delivered it to me without and fuss, because of this I am able to go out to my party because my outfit was delivered on time. Thank you so much!!! Would highly recommended Izadeal as a delivery driver! Couldn’t fault him in anyway!
Rebecca Ashton
21 August 2019
Excellent driver very polite super fast delivery he even put my parcel in my passage thank you
Super fast delivery would definitely recommend and use d h l again Read more
Super fast delivery would definitely recommend and use d h l again
Alan Potter
21 August 2019
Breathtakingly quick delivery service
I needed to send a small parcel from Leeds to my son who was caravanning in the French countryside. I dropped the parcel at 17:58 and it was delivered to ... Read more
I needed to send a small parcel from Leeds to my son who was caravanning in the French countryside. I dropped the parcel at 17:58 and it was delivered to my son at lunchtime the following day! In addition I was able to track the parcel at regular intervals throughout its journey. I will certainly use DHL again and have no hestation in recommending their service to family and friends.
T Dobson
15 August 2019
DHL packing my parcel for me?!?
I went to get a box from DHL in Richmond and they said I need to pack my box in front of them. What is that about? Read more
I went to get a box from DHL in Richmond and they said I need to pack my box in front of them. What is that about?
Aneke De Sousa Caires
11 August 2019
Wonderful service
From stating at WH Smith’s to my documents arriving in Peru , wonderful service and ongoing information allowing me to make sure of their arrival. Only took just over two ... Read more
From stating at WH Smith’s to my documents arriving in Peru , wonderful service and ongoing information allowing me to make sure of their arrival. Only took just over two days!!!
Peter
10 August 2019
Uncontactable
Tried to contact them. they don't advertise their number anywhere making it hard to be contacted. Only message/email choice. but too late to do anything by the time they reply. Read more
Tried to contact them. they don't advertise their number anywhere making it hard to be contacted. Only message/email choice. but too late to do anything by the time they reply.
Adrian Oxenham
08 August 2019
Excellent service from Sam at your customer service team
Sam spoke to the local depot and arranged my shipment of 14 cartons a day early. One phone call and It was sorted in under 5 minutes! Read more
Sam spoke to the local depot and arranged my shipment of 14 cartons a day early. One phone call and It was sorted in under 5 minutes!
Alyn Ridler
07 August 2019
Brilliant Sam
I booked pick up from home, invoice wasn't ready but Sam the driver PR9X was very helpful .Actually he was more helpful and patient when I asked questions than the ... Read more
I booked pick up from home, invoice wasn't ready but Sam the driver PR9X was very helpful .Actually he was more helpful and patient when I asked questions than the customer service staff, because he speaks calm and friendly. Many thanks to Sam
Mrs Smith
31 July 2019
Out of this world amazing delivery speed..
This was the first time that I used the DHL service, and I am really impressed. I hasten to add that it really takes a lot to impress me!!I sent ... Read more
This was the first time that I used the DHL service, and I am really impressed. I hasten to add that it really takes a lot to impress me!!I sent docs to Bulgaria, from the uk at appx 13.30 on Monday 29th August and they were received at appx 12.30 the following day, quicker than first class in the uk!! I will definitely use this service again, and recommend it to others..
Grace Haughton
30 July 2019
Simple to use
First time using DHL - total rookie! Easy to use site, local drop off point was a big relief. It would be useful to have the pricelist and delivery time/country ... Read more
First time using DHL - total rookie! Easy to use site, local drop off point was a big relief. It would be useful to have the pricelist and delivery time/country in the world within the FAQ, not after you have recorded your parcel. Thank you.
M
27 July 2019
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DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.