Brilliant service very pleasant delivery driver excellent

Got an email giving time of delivery 12 21pm - 4pm It was delivered 12.21pm excellent service Read more

Got an email giving time of delivery 12 21pm - 4pm It was delivered 12.21pm excellent service

Mrs marie L

14 April 2020

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Impressed

Have had several parcels sent and have been very impressed with the speed and tracking of all the items. Read more

Have had several parcels sent and have been very impressed with the speed and tracking of all the items.

Jo S

09 April 2020

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Best in the World.

Michael W

09 April 2020

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Lovely man who delivered my parcel. Very much appreciated in these times.

The man was lovely and polite. Read more

The man was lovely and polite.

Sarah B

06 April 2020

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Brilliant and great to work with.

Violet D

01 April 2020

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Efficient but did not read delivery instructions

Efficient service, delivered frozen meat box to parents address. However specific instructions to ring front door bell then take box to back door, my parents are elderly. Now having to ... Read more

Efficient service, delivered frozen meat box to parents address. However specific instructions to ring front door bell then take box to back door, my parents are elderly. Now having to take box's contents bit by bit up steps in front door. My mum said you could clearly see the instructions on box, driver did not hang around long enough to say anything. Annoyed.

Cath Holt

31 March 2020

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Efficient and friendly

My collector Adam was great. I forgot to print out the address sticker, but he kindly agreed to wait for 5 minutes. Then the parcel arrived to Shanghai 1 day ... Read more

My collector Adam was great. I forgot to print out the address sticker, but he kindly agreed to wait for 5 minutes. Then the parcel arrived to Shanghai 1 day early. Very happy to their service.

Erica

30 March 2020

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Website hopeless

Trying to use website is hopeless can never find what I want, and can never arrange for a parcel to be picked up, always have to ring There is no ... Read more

Trying to use website is hopeless can never find what I want, and can never arrange for a parcel to be picked up, always have to ring There is no nearby drop off point that is accessible to me

Carol

29 March 2020

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excellent service

the driver for the so19 area went the extra mile to deliver an incorrectly addressed parcel we need more people like him thanks very much tony Read more

the driver for the so19 area went the extra mile to deliver an incorrectly addressed parcel we need more people like him thanks very much tony

tony m

28 March 2020

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Outstanding

Ryan our delivery driver is always really smiley and friendly. He never lets us down, a real asset to the company! Read more

Ryan our delivery driver is always really smiley and friendly. He never lets us down, a real asset to the company!

BS E

25 March 2020

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DHL EXPRESS REVIEWS - PAGE 21

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.