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DHL EXPRESS REVIEWS - PAGE 21
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
Incredibly quick and amazing service. So pleased. Very friendly and helpful staff.
My parcel came within 2 days when it was expected for in 7 days time. The service kept me well updated of where the parcel was and when it would ... Read more
My parcel came within 2 days when it was expected for in 7 days time. The service kept me well updated of where the parcel was and when it would arrive. Lovely delivery driver. Impeccable service even at this time of struggle and global chaos. 10 gold stars from me.
Su Best
23 April 2020
Never let down with delivery’s from DHL!
Very happy with delivery service always. Kept up to date at all time on my order from Dunelm.never any problems. Great service. From a happy customer. Read more
Very happy with delivery service always. Kept up to date at all time on my order from Dunelm.never any problems. Great service. From a happy customer.
Melissa Lam
18 April 2020
Amazing service
I have been waiting for a delivery of medication but because of Covid 19 the shipment was running very late. There was no number on the address provided by the ... Read more
I have been waiting for a delivery of medication but because of Covid 19 the shipment was running very late. There was no number on the address provided by the company when the driver delivered, so out of courtesy, he called but I missed the call.. When I phoned him back and explained it was medication, Colin went out of his way and came straight back so I was not left without my medication over the weekend. I really am so very grateful that Colin was kind enough to do so. Thank you.
Rebecca B
18 April 2020
Efficient but did not read delivery instructions
Efficient service, delivered frozen meat box to parents address. However specific instructions to ring front door bell then take box to back door, my parents are elderly. Now having to ... Read more
Efficient service, delivered frozen meat box to parents address. However specific instructions to ring front door bell then take box to back door, my parents are elderly. Now having to take box's contents bit by bit up steps in front door. My mum said you could clearly see the instructions on box, driver did not hang around long enough to say anything. Annoyed.
Cath Holt
31 March 2020
Efficient and friendly
My collector Adam was great. I forgot to print out the address sticker, but he kindly agreed to wait for 5 minutes. Then the parcel arrived to Shanghai 1 day ... Read more
My collector Adam was great. I forgot to print out the address sticker, but he kindly agreed to wait for 5 minutes. Then the parcel arrived to Shanghai 1 day early. Very happy to their service.
Erica
30 March 2020
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.