Website hopeless

Trying to use website is hopeless can never find what I want, and can never arrange for a parcel to be picked up, always have to ring There is no ... Read more

Trying to use website is hopeless can never find what I want, and can never arrange for a parcel to be picked up, always have to ring There is no nearby drop off point that is accessible to me

Carol

29 March 2020

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excellent service

the driver for the so19 area went the extra mile to deliver an incorrectly addressed parcel we need more people like him thanks very much tony Read more

the driver for the so19 area went the extra mile to deliver an incorrectly addressed parcel we need more people like him thanks very much tony

tony m

28 March 2020

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Outstanding

Ryan our delivery driver is always really smiley and friendly. He never lets us down, a real asset to the company! Read more

Ryan our delivery driver is always really smiley and friendly. He never lets us down, a real asset to the company!

BS E

25 March 2020

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No text message receive!

No text message receive! despite setting up notifications. I need this as I am deaf. Luckily I saw him at the door! Not good enough Read more

No text message receive! despite setting up notifications. I need this as I am deaf. Luckily I saw him at the door! Not good enough

Gail Kirkby

25 March 2020

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Fantastic Service DHL is Part of Our Community

We love our regular driver Surjit, he is part of our Kings Heath business community. Helping us to meet our customer's needs. Read more

We love our regular driver Surjit, he is part of our Kings Heath business community. Helping us to meet our customer's needs.

Anna S

20 March 2020

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Cannae fault the lass in the Newbridge Edinburgh depot , extremely helpful,

The lass in the Newbridge ,Edinburgh depot pulled out all the stops to help me, despite me threatening her with no dinner from her husband that night, if my parcel ... Read more

The lass in the Newbridge ,Edinburgh depot pulled out all the stops to help me, despite me threatening her with no dinner from her husband that night, if my parcel wasn't delivered in time for a very important funeral. She is a star and yes I would recommend and use DHL again

Jock Barr

19 March 2020

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Good service from polite drivers

Deliveries are prompt and made by polite drivers- this review is based on personal service and also service within the workplace. We are quick to complain but not so quick ... Read more

Deliveries are prompt and made by polite drivers- this review is based on personal service and also service within the workplace. We are quick to complain but not so quick to praise - well done in my opinion, fabulous service

Katherine

10 March 2020

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Fast delivery

I would like to thank you DHL for the quick delivery. Read more

I would like to thank you DHL for the quick delivery.

Patricia Guerra

09 March 2020

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For £50 order form pakistan i had to pay £21 tax on top of the delivery costs .Very disappointed.

Sam

06 March 2020

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My Knight in Shining Armour

What a great service, I received a call 20 minutes before arrival as a courtesy call. Upon arrival I was outside my front door in a panic due to a ... Read more

What a great service, I received a call 20 minutes before arrival as a courtesy call. Upon arrival I was outside my front door in a panic due to a seperate delivery company dropping off heavy goods and leaving them in the road for me to unrealsitcily pick up by myself as they refused to help bring it in my house. I was then rescued by the very kind Jason from DHL who not only delivered my goods (physically into my house). But also kindly helped finish the job I expected from the other delivery company. Jason reached my property in great time with regular updates amoungst going above and beyond with his impeccable customer service. I cannot thank him enough and thanks to Jason I will forever sing DHLs praises and reccomend them to my friends and family.

Abby Cardall

05 March 2020

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DHL EXPRESS REVIEWS - PAGE 21

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.