Excellent Staff

It was an excellent experience from start to finish. The young lady that served me did everything to help. My parcel needed a different address from the one I had ... Read more

It was an excellent experience from start to finish. The young lady that served me did everything to help. My parcel needed a different address from the one I had been given, and she tracked down where to send it via a long wait on the phone. Many thanks to DHL

Andrew Baugh

18 May 2020

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Mr Ben Speer(LM6A)-the Best courier which DHL have it

Mr Ben Speer all the time comes as soon as the Pick up has been ordered. Sorry,but the others couriers all the time comes very late,I have to chase up ... Read more

Mr Ben Speer all the time comes as soon as the Pick up has been ordered. Sorry,but the others couriers all the time comes very late,I have to chase up DHL all the time,when Ben is not on duty Some of them are even rude,when they are coming DHL should give to Mr Ben Speer more shifts Well done Mr Speer

Marcela

14 May 2020

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Speedy service

Would definitely recommend DHL. I placed an order with Amazon and was told the expected delivery to be between 12 and 14th May, however my item turned up today (05th ... Read more

Would definitely recommend DHL. I placed an order with Amazon and was told the expected delivery to be between 12 and 14th May, however my item turned up today (05th May).

Emma

05 May 2020

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Excellent Service

I have sent numerous parcels with DHL and not had any problem with them at all Posted the parcel Wednesday lunch time to the USA and it got to its ... Read more

I have sent numerous parcels with DHL and not had any problem with them at all Posted the parcel Wednesday lunch time to the USA and it got to its destination on Thursday lunch time tracked it every step and that’s how it is every time I’ve sent one . The parcel was posted from the DearneValley DHL in Barnsley and the lady who I dealt with was called Clare she was extremely helpful and very pleasant would have no hesitation posting from DHL at Dearne Valley again Thankyou Clare

DorothyT

01 May 2020

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Friendly efficient service from Luke

In Covid lockdown the delivery drivers have done really well to keep us going. And Luke from DHL arrives efficiently and with a welcome smile. As vulnerable adults we would ... Read more

In Covid lockdown the delivery drivers have done really well to keep us going. And Luke from DHL arrives efficiently and with a welcome smile. As vulnerable adults we would be lost without Luke and his colleagues as we are unable to get any supermarket delivery slots, so we rely on deliveries from small, independent suppliers. Well done to all those who work hard to keep us going.

RitaG

30 April 2020

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Excellent service

During the coronavirus I sent a parcel which arrived to my home country in less than 24h. Amazing. The lady at the depot was very helpful and the people at ... Read more

During the coronavirus I sent a parcel which arrived to my home country in less than 24h. Amazing. The lady at the depot was very helpful and the people at the delivery point, especially the courtier. Many thanx

Ibrahim

27 April 2020

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DHL do their best

My seller gave wrong address to DHL so my delivery was refused by the other person. I called and customer service lady Sian Richard fixed the problem. I recieved my ... Read more

My seller gave wrong address to DHL so my delivery was refused by the other person. I called and customer service lady Sian Richard fixed the problem. I recieved my delivery within two days. Driver was v polite. He came 8.15 pm so he stretched and work 10 to 15 min more to deliver. I will reccomend and will use DHL . I am V happy with their customers service.

Anjali G

24 April 2020

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Incredibly quick and amazing service. So pleased. Very friendly and helpful staff.

My parcel came within 2 days when it was expected for in 7 days time. The service kept me well updated of where the parcel was and when it would ... Read more

My parcel came within 2 days when it was expected for in 7 days time. The service kept me well updated of where the parcel was and when it would arrive. Lovely delivery driver. Impeccable service even at this time of struggle and global chaos. 10 gold stars from me.

Su Best

23 April 2020

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Never let down with delivery’s from DHL!

Very happy with delivery service always. Kept up to date at all time on my order from Dunelm.never any problems. Great service. From a happy customer. Read more

Very happy with delivery service always. Kept up to date at all time on my order from Dunelm.never any problems. Great service. From a happy customer.

Melissa Lam

18 April 2020

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Amazing service

I have been waiting for a delivery of medication but because of Covid 19 the shipment was running very late. There was no number on the address provided by the ... Read more

I have been waiting for a delivery of medication but because of Covid 19 the shipment was running very late. There was no number on the address provided by the company when the driver delivered, so out of courtesy, he called but I missed the call.. When I phoned him back and explained it was medication, Colin went out of his way and came straight back so I was not left without my medication over the weekend. I really am so very grateful that Colin was kind enough to do so. Thank you.

Rebecca B

18 April 2020

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DHL EXPRESS REVIEWS - PAGE 20

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.