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DHL EXPRESS REVIEWS - PAGE 19

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

Average rating 4.1 out of 5
Based on 746 reviews
DHL wonderful world class service
DHL packed our parcel at the depot. Friendly staff were helpful with advice for further deliveries abroad. We were amazed that our package arrived within 24 hours. Thank you so ... Read more
DHL packed our parcel at the depot. Friendly staff were helpful with advice for further deliveries abroad. We were amazed that our package arrived within 24 hours. Thank you so much DHL, we will certainly use your service again.
Hazel Lea
28 May 2020
This delivery service went out of there way too help me out with my small animal sanctuary feeds that were delayed and delivered it ASAP I have no word too say but what a lovely thing too do
This delivery service went out of there way too help me out with my small animal sanctuary feeds that were delayed and delivered it ASAP I have no word too ... Read more
This delivery service went out of there way too help me out with my small animal sanctuary feeds that were delayed and delivered it ASAP I have no word too say but what a lovely thing too do the driver was fantastic and very helpful I couldn't be any more pleased
Shara Lyon
26 May 2020
Great service...don't take your parcels anywhere else
Not all DHL drop off points are the same! Friendly and efficient. Read more
Not all DHL drop off points are the same! Friendly and efficient.
Dionne Greenwood
25 May 2020
Excellent Staff
It was an excellent experience from start to finish. The young lady that served me did everything to help. My parcel needed a different address from the one I had ... Read more
It was an excellent experience from start to finish. The young lady that served me did everything to help. My parcel needed a different address from the one I had been given, and she tracked down where to send it via a long wait on the phone. Many thanks to DHL
Andrew Baugh
18 May 2020
Mr Ben Speer(LM6A)-the Best courier which DHL have it
Mr Ben Speer all the time comes as soon as the Pick up has been ordered. Sorry,but the others couriers all the time comes very late,I have to chase up ... Read more
Mr Ben Speer all the time comes as soon as the Pick up has been ordered. Sorry,but the others couriers all the time comes very late,I have to chase up DHL all the time,when Ben is not on duty Some of them are even rude,when they are coming DHL should give to Mr Ben Speer more shifts Well done Mr Speer
Marcela
14 May 2020
Speedy service
Would definitely recommend DHL. I placed an order with Amazon and was told the expected delivery to be between 12 and 14th May, however my item turned up today (05th ... Read more
Would definitely recommend DHL. I placed an order with Amazon and was told the expected delivery to be between 12 and 14th May, however my item turned up today (05th May).
Emma
05 May 2020
Excellent Service
I have sent numerous parcels with DHL and not had any problem with them at all Posted the parcel Wednesday lunch time to the USA and it got to its ... Read more
I have sent numerous parcels with DHL and not had any problem with them at all Posted the parcel Wednesday lunch time to the USA and it got to its destination on Thursday lunch time tracked it every step and that’s how it is every time I’ve sent one . The parcel was posted from the DearneValley DHL in Barnsley and the lady who I dealt with was called Clare she was extremely helpful and very pleasant would have no hesitation posting from DHL at Dearne Valley again Thankyou Clare
DorothyT
01 May 2020
Friendly efficient service from Luke
In Covid lockdown the delivery drivers have done really well to keep us going. And Luke from DHL arrives efficiently and with a welcome smile. As vulnerable adults we would ... Read more
In Covid lockdown the delivery drivers have done really well to keep us going. And Luke from DHL arrives efficiently and with a welcome smile. As vulnerable adults we would be lost without Luke and his colleagues as we are unable to get any supermarket delivery slots, so we rely on deliveries from small, independent suppliers. Well done to all those who work hard to keep us going.
RitaG
30 April 2020
Excellent service
During the coronavirus I sent a parcel which arrived to my home country in less than 24h. Amazing. The lady at the depot was very helpful and the people at ... Read more
During the coronavirus I sent a parcel which arrived to my home country in less than 24h. Amazing. The lady at the depot was very helpful and the people at the delivery point, especially the courtier. Many thanx
Ibrahim
27 April 2020
DHL do their best
My seller gave wrong address to DHL so my delivery was refused by the other person. I called and customer service lady Sian Richard fixed the problem. I recieved my ... Read more
My seller gave wrong address to DHL so my delivery was refused by the other person. I called and customer service lady Sian Richard fixed the problem. I recieved my delivery within two days. Driver was v polite. He came 8.15 pm so he stretched and work 10 to 15 min more to deliver. I will reccomend and will use DHL . I am V happy with their customers service.
Anjali G
24 April 2020
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.