DHL EXPRESS REVIEWS - PAGE 16
These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.
If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.
How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.
ABSOLUTELY FANTASTIC
What a SERVICE! My parcel was picked on Friday the 8th of August'20 afternoon in India and it's a going to be delivered today!!! It's 'unimaginable' especially, I had a ... Read more
What a SERVICE! My parcel was picked on Friday the 8th of August'20 afternoon in India and it's a going to be delivered today!!! It's 'unimaginable' especially, I had a horrible experience with UPS and it took over 2 weeks from India and not only that you, can not contact anyone. So DHL thumbs up for you.
TAPAS CHATTERJEE
10 August 2020
Darren the delivery man.
Missed the driver in the morning tried to ring local depot many times eventually got through the assistant wasnt clear on my question about my order.
Asked about the card ... Read more
Missed the driver in the morning tried to ring local depot many times eventually got through the assistant wasnt clear on my question about my order.
Asked about the card saying " the driver will try to re-deliver the parcel"
"Oh no he will bring it back for delivery on Monday"
Anyway hats off to Darren the driver he returned later that day,good man thank you very much. He was very polite and helpful and I appreciate his efforts.
PETER OWEN
08 August 2020
terrible tracking information
tracking service stated parcel would be delivered today did not arrive stated later parcel was in depot guess what no number for dhl depot Glasgow no wonder 02 had issues ... Read more
tracking service stated parcel would be delivered today did not arrive stated later parcel was in depot guess what no number for dhl depot Glasgow no wonder 02 had issues with dhl I don't expect reply to this email as havnt replied to earlier one
alex reid
06 August 2020
Speedy, safe and courteous
I have used DHL several times during lockdown to get parcels to family in Cyprus. All my parcels arrived either within 24 hours or just over. The collection is hassle ... Read more
I have used DHL several times during lockdown to get parcels to family in Cyprus. All my parcels arrived either within 24 hours or just over. The collection is hassle free (as long as you read the instructions!) and the drivers always friendly and courteous. My parcels have arrived in perfect condition. Great service between London and Cyprus. I thoroughly recommend.
Alexia Antoniou
22 July 2020
Lovely helpful people!
The drivers were very helpful. Called to say exactly what time they would be arriving, after three texts confirming they were on their way. Read more
The drivers were very helpful. Called to say exactly what time they would be arriving, after three texts confirming they were on their way.
Francesca Ingamells
15 July 2020
Really friendly driver that was very kind to my very old barking dog.
Had a brilliant delivery driver today, arrived in the time slot, found our house without problem (we get a lot of deliveries that can't find us), left my annoying barking ... Read more
Had a brilliant delivery driver today, arrived in the time slot, found our house without problem (we get a lot of deliveries that can't find us), left my annoying barking dog a biscuit and the driver was really pleasant and in good spirits (again something uncommon among delivery drivers).
Never had a DHL parcel before but that was a breeze.
Thanks guys!
Zoe
10 July 2020
Great service
Hello,
I just wanted to drop you an email to say that two guys which delivered my whole kitchen today (8:45, 16th June) where super helpful with delivering it. True ... Read more
Hello,
I just wanted to drop you an email to say that two guys which delivered my whole kitchen today (8:45, 16th June) where super helpful with delivering it. True gentlemen, helping two women in the hour of need.
That sounds dirty for some reason, hahaha. Erm, they just went off their way to help us put it all away, specially in this difficult times.
They deserve medal and bonus! ;-)
Thank you so much!
Caroline
Carolina Barylak
16 June 2020
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You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.
