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DHL EXPRESS REVIEWS - PAGE 13

These reviews are for DHL Express only. If you would like to read reviews for DHL eCommerce UK (formerly DHL Parcel UK), please visit their website.

If you need help tracking a DHL Express parcel or have an enquiry that requires immediate assistance, please contact DHL Express Customer Service. If your query is relating to a parcel sent via DHL eCommerce UK, please contact DHL eCommerce Customer Service directly. DHL Express is unable to assist with DHL eCommerce UK enquiries.

How do I know if I am a DHL Express or DHL eCommerce customer? All DHL Express shipments use a 10-digit tracking number. If your tracking number is not 10 digits, track your shipment on the DHL eCommerce website.

 

 

Average rating 4.1 out of 5
Based on 729 reviews
2 days uk to Qatar
Fantastic service only 2 days from Leeds to family in Qatar great service as always Read more
Fantastic service only 2 days from Leeds to family in Qatar great service as always
David h
06 December 2020
Best DHL driver - Vinder!
Vinder delivers a lot of packages to my house and he is always punctual and very polite. Thank you! Read more
Vinder delivers a lot of packages to my house and he is always punctual and very polite. Thank you!
Rachel C
27 November 2020
Amazing service
The guys that delivered our fridge today were absolutely fantastic. We just expected them to leave the fridge in the hallway to our flat as the front door was proving ... Read more
The guys that delivered our fridge today were absolutely fantastic. We just expected them to leave the fridge in the hallway to our flat as the front door was proving impossible to fit the fridge through. They took all measures, which was a lot of work (for them, we were kind of helpless), to make sure they got the fridge in. They deserve a big bonus, thanks guys so much!
Mati
25 November 2020
VERY GOOD SERVICE
This is the first time I've used DHL parcel delivery. After reaserching all parcel deliveries from UK to USA, this was an excellant service. Receipt said the parcel would take ... Read more
This is the first time I've used DHL parcel delivery. After reaserching all parcel deliveries from UK to USA, this was an excellant service. Receipt said the parcel would take 3 days from UK to USA delivery, and it did. I tracked all the way. Although I did think the cost was a little exspensive, I got over that bit and will definately use again
sheila
24 November 2020
Next day to Leeds.
I would totally recommend DHL. I recently sent 4 huge boxes of clothes and bedding etc to Leeds from London Collected from my home Delivered next day as promised before ... Read more
I would totally recommend DHL. I recently sent 4 huge boxes of clothes and bedding etc to Leeds from London Collected from my home Delivered next day as promised before Midday. Huge Thanks, driver friendly and helpful Will definitely use DHL In the future 100%
Faith S
24 November 2020
Doorstep
It would be a great idea to ring the bell! I wear a hearing aid and don't hear knocking. Good job I checked to see if he'd been. Otherwise NO ... Read more
It would be a great idea to ring the bell! I wear a hearing aid and don't hear knocking. Good job I checked to see if he'd been. Otherwise NO DELIVERY as it would have been stolen just sitting on the step.👹
Archie Lovatt
17 November 2020
Colin is a lovely delivery man!
Colin delivered a package from SKY which was an apology from them. I didn’t know what was inside but Colin placed it safely in my porch and then chatted to ... Read more
Colin delivered a package from SKY which was an apology from them. I didn’t know what was inside but Colin placed it safely in my porch and then chatted to me. I really appreciated his friendly attitude particularly after such a bad day, it really cheered me up.
Janine H
10 November 2020
So Impressed!
I am so impressed with DHL parcel collection and delivery, This is the first time I have used their service and it was to deliver several boxes of items of ... Read more
I am so impressed with DHL parcel collection and delivery, This is the first time I have used their service and it was to deliver several boxes of items of low monetary value but high in sentimental value. I had packaged various items belonging to my Aunt who recently passed away, to be delivered to her family in South Africa. I was very concerned in case anything was damaged or lost during transit. The parcels were picked up from my home on Tuesday this week and my cousin in SA let me know they had all arrived at her home this morning. A 3 day delivery is much quicker than we expected and all boxes were delivered with no damages found. Thank you!
Gill A
30 October 2020
Excellent Customer Service
Excellent Customer Service. I have accidentally entered my shipping address wrong. Realized after failing to deliver on the expected day. Called the customer service and they fixed the issue in ... Read more
Excellent Customer Service. I have accidentally entered my shipping address wrong. Realized after failing to deliver on the expected day. Called the customer service and they fixed the issue in a flash. Got the delivery next day without any issue.
Suneth T
27 October 2020
Brilliant staff
Had problems trying to sort out customs tariff code to send my parcel, spent four hours trying but gave up and next day called in at Darlington Blackett Road. The ... Read more
Had problems trying to sort out customs tariff code to send my parcel, spent four hours trying but gave up and next day called in at Darlington Blackett Road. The member of staff there ( sorry didn’t notice your name) was absolutely brilliant and after a while managed to sort it all out for me. My parcel arrived in Texas five days later.
Lynda R
20 October 2020
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DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 07:30 - 20:00 Monday to Friday and 08:00 - 14:00 on Saturday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.