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DO I NEED TO COMPLETE ANY PAPERWORK TO ACCOMPANY MY PARCEL?

Paperwork will need to be completed after you have booked to send a parcel with DHL by Phone. The courier will bring a parcel label (or Waybill) for you to complete. Please make sure you have the full delivery address of the receiver, as well as a contact name and phone number.

If your parcel is travelling to a destination outside the UK and contains items that must be declared to Customs, you will also need to prepare a Customs invoice. But don't worry, our Customer Service team will advise you.

   

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