ARE DHL'S TRANSIT TIMES GUARANTEED?

The transit times provided when you get a quote are estimates. They are based on deliveries to major destinations, do not include time in Customs and are provided as a guide only. Transit times can vary depending on the size and content of the parcel, the origin and destination locations within each country and public holidays.

There may also be circumstances beyond DHL's control which affect our transit times, such as adverse weather conditions. For more information, please refer to DHL's Terms and Conditions of Carriage.

Temporary service adjustments arising from the COVID-19 pandemic may also affect our usual transit times.

   

Other support articles

   

Related questions