COVID-19 UPDATE

UPDATED: 23 April 2020

 

Reopening of DHL Service Points from 12 April

In line with the easing of lockdown measures from Monday 12 April, DHL Service Points which had to close temporarily have started to reopen. All DHL Service Points in Ryman stores are now open. 

Please always check our store locator for current service availability. 

 

Visiting a DHL Service Point

We recommend that you complete your parcel details online before you visit a DHL Service Point to save time in store. Some stores won’t accept parcels if the parcel details haven’t been completed online.

All DHL Service Points at DHL Express sites are open Monday - Friday, but are only taking card payments at this time.

 

Booking a parcel collection

Courier collections have continued without interruption throughout the COVID-19 pandemic and our couriers are strictly adhering to social distancing advice, both for your safety and their own. If you would like to have your parcel collected from your home or office, we recommend using our online booking service DHLitNow.

Please note: If you are self-isolating due to COVID-19 related requirements (you have tested positive, are awaiting a test result, or have been instructed to self-isolate), we regret that we are not able to collect shipments from you.

 

To find the service option that suits you best and compare prices, simply get a quote.

 

Clinical testing kits - prohibited

We are unable to ship clinical testing kits - new or used, including COVID-19 - via DHLitNow or DHL Service Point.

 

General DHL Express updates

Temporary service adjustments

Deutsche Post DHL Group Coronavirus task force