Reviews

Here are a few honest comments made by our customers about our service, which we hope you'll find useful.

Excellent, friendly service!

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Our DHL driver is always friendly and very efficient. We ship several parcels a day across Europe and Africa and they always provide an excellent service. I recommend them to everyone. Read more

Our DHL driver is always friendly and very efficient. We ship several parcels a day across Europe and Africa and they always provide an excellent service.
I recommend them to everyone.

Lewis Holmes
9 December 2015
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Fastest delivery I have known.Great service.

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Rymans in Hammersmith is a joy to send my parcels.The staff are very helpful.I would recommend DHL to all my friends and relatives .The parcels always arrives on time.Very happy with DHL. Read more

Rymans in Hammersmith is a joy to send my parcels.The staff are very helpful.I would recommend DHL to all my friends and relatives .The parcels always arrives on time.Very happy with DHL.

Florence
9 December 2015
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Excellent and efficient

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Straightforward and efficient from the chap at Rymans in Canary Wharf. Thanks. Read more

Straightforward and efficient from the chap at Rymans in Canary Wharf. Thanks.

Christopher Pottle
2 December 2015
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Excellent and thoughtful delivery man!

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We have had two items delivered this week for our children's Christmas gifts. On both occasions our driver has came to the door to enquire if the children were about as the items ... Read more

We have had two items delivered this week for our children's Christmas gifts. On both occasions our driver has came to the door to enquire if the children were about as the items had a picture on the side of the box and they didn't want to ruin the surprise.

I have to say I was pleasantly surprised by this consideration and unfortunately it is not common place in my experience. Definitely a service other courier companies should be aspiring to! Thank you :-)

Julie Pritchard
1 December 2015
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Lovely Driver who went out of his way to deliver my package.

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Driver - Baron Trevor m- Lovely guy I know this DHL driver as he regularly delivers to my place of work so when I missed a delivery to my home address I left a note out and asked the ... Read more

Driver - Baron Trevor m- Lovely guy

I know this DHL driver as he regularly delivers to my place of work so when I missed a delivery to my home address I left a note out and asked the driver to redeliver to my work address just down the road. I never expected it to happen if I'm honest but lucky for me it was Baron and he recognised my name and business address so he brought it to me - Such a lovely guy - An asset to DHL

Gill Anderson
26 November 2015
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Brilliant

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Tell us more about your experience with DHL! Would you use our services ag Would you recommend us to your friends or colleagues? I sent a package from UK to Bulgaria for my daughter ... Read more

Tell us more about your experience with DHL!

Would you use our services ag
Would you recommend us to your friends or colleagues?
I sent a package from UK to Bulgaria for my daughter and she received earlier.Joy is incredible
Did our service meet your expectations? If not, please enter your waybill number above so that we can follow up.

Suat Halilov
25 November 2015
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highly recommended service

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I was in need for the flexibility and cooperation which DHL customer service have shown me in my experience. I would use their service whenever I need again. Read more

I was in need for the flexibility and cooperation which DHL customer service have shown me in my experience. I would use their service whenever I need again.

M-Nour
25 November 2015
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fantastic service and helpful staff

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DHL courier GRAHAM tried to deliver to my office which was unmanned at that time . I came back later to find A WHILE YOU WERE OUT NOTE . I rang swindon who gave me grahams number and ... Read more

DHL courier GRAHAM tried to deliver to my office which was unmanned at that time . I came back later to find A WHILE YOU WERE OUT NOTE . I rang swindon who gave me grahams number and arranged for him to return and make the delivery same day. Very important as products were required for saturday morning . Many thanks graham for going out of your way to redeliver.

mark wade
13 November 2015
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"Perfect"

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Dropped of my package to DHL service point - they boxed and packaged my goods, it was collected within 30 minutes by DHL and delivered to Malta by 2.45 the following day. Great ... Read more

Dropped of my package to DHL service point - they boxed and packaged my goods, it was collected within 30 minutes by DHL and delivered to Malta by 2.45 the following day.

Great Service thanks!

Sue Mclaughlin
11 November 2015
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Best customer Service i ever had from this Customer Service Administrator at DHL Gibraltar.

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I have lived in the US my whole life and it took me to travel to Gibraltar to finally experience what 'Above and Beyond' Customer Service is. I had what I would call an ... Read more

I have lived in the US my whole life and it took me to travel to Gibraltar to finally experience what 'Above and Beyond' Customer Service is.
I had what I would call an over-the-top WOW level customer service experience.
Thank you Lianne W @ DHL Gibraltar. YOU ROCK!!!!

Kahar

Kahar K
10 November 2015
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