Here are a few honest comments made by our customers about our service, which we hope you'll find useful.
5 Star Service
I would just like to say a BIG thank you to your driver. I missed my delivery this afternoon (Friday) by 10 minutes so I rang to see if there was any chance the driver would return to my house to drop off my delivery, otherwise I would have had to wait till Monday! He said he would try his best. Within an hour and a half my item had been delivered! The parcel contained my wedding dress, so I really can't thank him enough for making the return journey to my house.
I would highly recommend using DHL in the future.
Regards from one happy bride to be!!!
Super excellent service
Went to WH Smith store in New Malden and sent letters abroad. The service was excellent, bearing in mind I had never sent anything by courier service before. The Manager explained all the details to me and told me I could also track everything on line. The tracking service was so clear and detailed everything.
I am very impressed and would definitely recommend using DHL to other people.
By the way my letter arrived within 2 working days.
My parcel was sent from China on Wednesday afternoon arrived in Scotland by Friday morning
Amazing Service To Bangkok
I sent a parcel out to Bangkok on Monday and was told it would take 5 working days. It was great to be able to track the delivery all the way. I have to say that I was well impressed to receive a text on Friday to say that my parcel had been delivered and who had signed for it. Thank you DHL I will definitely be recommending you and using you again to send a parcel to Australia.
Wow, Speedy or What !!!!!
I wanted to send a parcel to Ghana. The courier collected it on the Monday and it was signed and accepted at its destination on Wednesday !!!!! Amazing super fast service. Tracking it was also a helpful tool. Thank you so much. Would definitely use again.
DHL is my trusted courier company having used them for over ten years, directly and through intermediaries. The service is reliable and I have had only three glitches in the period I have used their services.
Customer service is also brilliant as the few times I have called for assistance and queries, I have been helped professionally.
Keep up the good service and continue to innovate.
Super Service at a Good Price
Easy & efficient system. Collected from our home in the west country & delivered to my Grandson in Kent within 48hrs. in time for his Birthday. Thank you for your efficient service.
Sent a Christmas present on 23rd of December 2013 from Liverpool, UK, in the 1kg box, to Taiwan, it got there on Christmas Day 25th December. They tried to deliver but nobody was home so they called my girlfriend on her cell phone and arranged to deliver to her work. Made her Christmas Day (even though she had to work).
Excellent service, great value for money, and you can track it online every step of the way. Will definitely use again.
I have just received a parcel from Belgium and DHL exceeded my expectations with their speed and efficiency. I have had horrendous experiences with one of their competitors and DHL are like a breath of fresh air.
Well done DHL
Outstanding service, 5 stars plus!!
I sent some very important documents to Asia and was nervous about them going missing as
7000 miles seemed a long way. I took my package to the servicepoint nearest my home. The staff there were very pleasant, efficient and helpful.
I was able to track my package the whole way to it's destination and it arrived safely less than
40 hours later, not even 2 full days. Absolutely outstanding service from start to finish!!
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