Reviews

Here are a few honest comments made by our customers about our service, which we hope you'll find useful.

Amazingly fast delivery from China

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I will highly recommend your services. The online payment of duty makes things so easy for delivery. Read more

I will highly recommend your services. The online payment of duty makes things so easy for delivery.

Ben
9 May 2016
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First Class Customer Service

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My parcel had been delivered to the wrong place and the Customer Service agent that I spoke to was amazing. Dealt with my problem straight away, kept me posted throughout her ... Read more

My parcel had been delivered to the wrong place and the Customer Service agent that I spoke to was amazing. Dealt with my problem straight away, kept me posted throughout her investigation and ensured that my parcel was delivered to me the very same day.

Martine
4 May 2016
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Great Service And driver

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VAN REG LM13 UKD DEESIDE DEPT GREAT DRIVER AND PERSONALITY !!!!! WOW WHAT SERVICE !!!!!!! THANK YOU Read more

VAN REG LM13 UKD DEESIDE DEPT
GREAT DRIVER AND PERSONALITY !!!!!
WOW WHAT SERVICE !!!!!!!
THANK YOU

Tim Jennings
3 May 2016
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Exceptional service given by Sanjay Sharma on route HR51

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I felt compelled to write a review concerning the DHL courier, Sanjay Sharma who drives route HR51. He is professional, courteous and goes above and beyond in terms of his customer ... Read more

I felt compelled to write a review concerning the DHL courier, Sanjay Sharma who drives route HR51. He is professional, courteous and goes above and beyond in terms of his customer service. Recently, I was returning some items back to the USA and hadn't packaged the parcels up correctly. Sanjay quickly and professionally sorted the parcels out with the correct paperwork placed on the outside of the boxes so as to limit any potential delays with US Customs. I very rarely write reviews but I have to say he is the best courier I've ever experienced.

Ian Patterson
27 April 2016
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Fab-u-lus

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Forgot to load one of my suitcases didn't realise until unloaded the coach Monday night. Tuesday started finding ways to retrieve case from Ireland to England.Tuesday 1600 found ... Read more

Forgot to load one of my suitcases didn't realise until unloaded the coach Monday night. Tuesday started finding ways to retrieve case from Ireland to England.Tuesday 1600 found your site, received wayward item Friday am. 3 days less time than a letter.

Derrick
15 April 2016
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Always friendly and helpfull

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Martin is always friendly and helpful and cheers up our day when he collects Our deliveries. A credit to your company, and a very positive role model. Read more

Martin is always friendly and helpful and cheers up our day when he collects
Our deliveries. A credit to your company, and a very positive role model.

Phase Eight
14 April 2016
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The delivery driver is a legend

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Big Rusty the driver!!! what a great advert he is for DHL always helpful and professional and he helps us deliver for our clients. We try to get all our deliveries from companies to use ... Read more

Big Rusty the driver!!! what a great advert he is for DHL always helpful and professional and he helps us deliver for our clients. We try to get all our deliveries from companies to use DHL because the service is so good. Thanks to DHL for giving us a diamond !!!

cm ceramics
17 March 2016
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Great fast delivery

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I have been using DHL for International Delivery’s every time the delivery got to me fast with no problems , I was sent a text when it would be delivered. I would use DHL again and I ... Read more

I have been using DHL for International Delivery’s every time the delivery got to me fast with no problems , I was sent a text when it would be delivered.
I would use DHL again and I would recommend DHL

Khatri
16 March 2016
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Michelle is awesome.

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My husband had a missed you note through the door. Driver had only put 9 digits on card so the automated redirection could not work. After searching the website I found a number where I ... Read more

My husband had a missed you note through the door. Driver had only put 9 digits on card so the automated redirection could not work. After searching the website I found a number where I could speak to a service operator, Michelle was brilliant, she found my correct number and as I could not change the delivery address she sorted that out for me too. My delivery arrived and before I could call and thank her she was phoning me to check the parcel had arrived as promised. Mistakes do happen, its human nature, its putting them right that counts and Michelle did just that.
Give the girl an extra day off!

Andrea
12 March 2016
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Outstanding service by Jill, who booked our shipment pickup over the phone.

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Jill was very courteous, helpful, and knowledgeable! She did an outstanding job of booking our shipment for pickup. Thanks! Read more

Jill was very courteous, helpful, and knowledgeable! She did an outstanding job of booking our shipment for pickup. Thanks!

Robert Dempsey
5 March 2016
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Do you have any questions?

We will be happy to answer any questions or concerns you may have. Please call us on:

0844 248 0828 *

Our opening hours are 07:30 - 22:00 Monday to Friday and 08:00 - 16:00 on Saturday.

* Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.