Here are a few honest comments made by our customers about our service, which we hope you'll find useful.
superfast delivery in time for my family to enjoy british xmas treats!!
box was collected on the friday 5th december & with dhl tracking number I could track it right to delivery address.
the courier tried to deliver on monday the 8th but my family were not at home so it was redelivered on tuesday the 9th december. Everything was as I had packed it. Well done once again DHL. I have used you for about 3-4 years & will certainly be using you again. P.S. I forgot to say it was delivered to pembroke pines near Miami florida & sent from merseyside near liverpool.
not cheap but well worth it & much better than u.k royal mail service.
Great collection service, friendly, professional and quick.
The order even though was 20 kilo was delivered befor I even packed it abs brill great service
The buyer was delighted with the speed of delivery brill service
Would use this service again definitely
Flexible & SUPER Helpful with EXCELLENT Customer Service!!
Ordered my wedding dress from Punjab, India on Tuesday 9th Dec..
DHL Express Service was used as it was the fastest available..
Friday 12th Dec & still no parcel.. :(
Called Customer Services on Saturday at 8am & got told parcel was at my local depot & will arrive by Monday..
Explained that I was getting married on Monday & the advisor was brilliant she made sure it was prioritised & I received it the very same day!!!!!
Emily from DHL Express Customer Services Team - You are a star & you saved my day!! :D
Thank Youuuuu :)
The guy who delivered the parcel was really lovely, wish you peace, safe and happyiness. Merry Christmas
Fast and efficient, Friendly and responsible
Hope you have a good christmas
The guy who delivered the parcel was fantastic, was prepared to go beyond the call of duty to make sure my package was safe despite me saying that I didn't mind it being left on the porch. Lovely bloke!
DHL first class service from Germany to Scottish Borders 2 days before expected delivery. How good is that
DHL delivery driver very professional. DHL super efficient with excellent tracking information I knew exactly where my delivery was at any given time. First class service.
I had the most helpful and caring guy named Howard. He did not panic. He put everything right when we had no documents. Cannot fault DHL in any way. Would use them myself. Thank you for caring DHL. Kind Regards Marjorie
Using latest technology to give the best customer experience, thanks DHL
The accuracy of the expected delivery times and the easy ability to change delivery address etc is fantastic. gone are the days of waiting in all day for a parcel, the new age of internet shopping is here, you had better start recruiting more drivers.
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